The only text in management and organizational behavior to focus on public organizations, nonprofit organizations, healthcare organizations, and school systems, this book fosters competency in critical management and leadership skills such as communication, motivation, teamwork, group dynamics, and decision making. Cases, self-assessment exercises, simulations, and evaluative instruments provide the opportunity to experience the applied side of theories and to learn both cognitively and experientially. This new Third Edition covers recent developments in the field, including the emergence of "positive organizational behavior," and continues to place an emphasis on the ethics of leadership and managing change.