"This is foundational and state-of-the-art for online interviewing methods and technologies. I am overwhelmingly impressed by the organization of this text. By including 10 actual studies, we not only learn about the design and organization of the research questions which animate the beginnings of the research project, but we learn what really happened, the problems and difficulties actually encountered (these are inevitable in all research), and how these were handled. The editor provides a common schematic diagram for each chapter. This is really an innovative, ground-breaking organizational format for qualitative methods."

John M. Johnson

Arizona State University

"I haven’t seen any other attempts to present this kind of approach. The case studies are interesting, but it is the editor’s commentary and theoretic schema that I find the most useful. I especially like the discussion about the IRB issues."

Judith Sylvester

Louisiana State University

"The editor has made meticulous efforts to place the various chapters within a useful grid of interpretation, and this will aid readers’ understanding and use of the material. It is a very up to date presentation of new technologies that will become increasingly important in all aspects of social research."

S.E. Bennett

Carleton University

"The information presented reflects the current thinking in the field with regard to alternative interviewing techniques in a technologically driven society."

Nataliya V. Ivankova

University of Alabama at Birmingham

"The breadth of disciplines and technologies included are key strengths of this book. The editor has done a great job of including cases that represent the full range of e-interviewing sites, and the cases highlight the many issues that arise when using new technologies to conduct qualitative research. In addition, the book is also strong in showcasing how qualitative interviewing is used in conjunction with a variety of other methods. The commentary from the editor at the end of each case with the research map is very helpful for comparing across cases."

Kris M. Markman

University of Memphis

"First, pick up this book. Second, don’t put it down. These case studies provide a wealth of lived experience about the process of doing research in online contexts. Ostensibly focused on online interviewing, the cases reveal much more than a simple set of techniques or strategies and move far beyond interviewing."

Annette N. Markham

Aarhus University

Students loved it and found it very relevant. This is the first book I found that addressed the differences between online research and f2f. Especially good at covering the IRB procedures.

Dr Anne-Marie Armstrong

Computer Science Dept, Colorado Technology University - Colorado Springs

Feb 09 2012

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