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Journal of Service Research

Arizona State University, USA
2013 Impact Factor: 2.143
2013 Ranking: 26/111 in Business
Source: 2013 Journal Citation Reports ® (Thomson Reuters, 2014)

Widely considered the world’s leading service research journal, the Journal of Service Research (JSR) is a must read to keep up with the latest in service research. Practical and readable, JSR offers the necessary knowledge and tools to cope with an increasingly service-based economy. JSR features articles by the world’s leading service experts, from both academia and the business world.

The Journal of Service Research offers an international and multidisciplinary perspective on the best management practices in:

  • Service marketing
  • Service operations
  • Service human resources
  • e-Service
  • Economics of service
  • Service information systems
  • Customer satisfaction and service quality
  • Global issues in service

JSR is sponsored by the Center for Excellence in Service at the University of Maryland’s Robert H. Smith School of Business.

Subscription Information :
Institutional Subscription, Combined (Print & E-access) $1,075.00
Institutional Subscription & Backfile Lease, Combined Plus Backfile (Current Volume Print & All Online Content) $1,183.00
Institutional Subscription, E-access $968.00
Institutional Subscription & Backfile Lease, E-access Plus Backfile (All Online Content) $1,076.00
Institutional Backfile Purchase, E-access (Content through 1998) $967.00
Institutional Subscription, Print Only $1,054.00
Individual Subscription, Print Only $150.00

Individual articles are available for immediate purchase online (See View Full-Text icon above). Print copies of individual issues can be purchased by contacting the SAGE Journals Customer Service department 1-800-818-7243.

If you are eligible for non-standard pricing please contact Journals Customer Service department 1-800-818-7243 for a price quote.

Institutional, Single Print Issue $290.00
Individual Single Print Issue $49.00
Frequency: Quarterly eISSN: 1552-7379 ISSN: 1094-6705
Months of Distribution: February , May , August , November Current Volume: 18 Current Issue: 2
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