How to Deal With Parents Who Are Angry, Troubled, Afraid, or Just Plain Crazy

Second Edition
Elaine K. McEwan-Adkins - The McEwan-Adkins Group
How to Deal With Parents Who Are Angry, Troubled, Afraid, or Just Plain Crazy
November 2004 | 192 pages | Corwin
Create Flyer

Purchase

eBook
ISBN: 9781452237176
Available from January 0001
Hardcover
ISBN: 9781412904438
Available from January 0001

Description

Updated Edition of Bestseller!

How do you deal with high-maintenance parents who never seem happy with the job you are doing?

Emotionally charged, often disgruntled, and occasionally abusive parents--sound familiar? The second edition of Elaine McEwan's bestselling classic will help you manage your most difficult audience, adding several new features and examples that will give you the confidence and skills you need to handle such situations, including:

  • Over two dozen strategies-enhanced and updated-to defuse emotionally charged parents
  • An updated, easy-to-administer Healthy School Checklist to determine if your school's culture encourages parents or pushes them over the edge
  • Fifty Ways to build parental support for your school
  • Ten Goals-at-a-Glance to help keep your school-community relations on target
  • A built-in facilitator guide--ideal for book groups and staff development, including energizers, suggestions for role-playing, think-alouds, and questions for reflection and discussion

Every educator will find invaluable strategies for handling angry and unresponsive parents and the critical issues that cause misunderstandings. Following McEwan's seven steps of effective problem-solving will help with quick solutions while creating a nurturing, healthy school environment. And in today's schools and a NCLB environment, developing a supportive parent-community relationship is essential to everyone's success.

Contents

Preface

  • My Definition of "Crazy"
  • Who This Book Is For
  • Special Features of the Book
  • Overview of the Contents
  • Acknowledgments

About the Author

About the Author

1. Why So Many Parents Are Angry, Troubled, Afraid, or Just Plain Crazy

  • The Parents of Today
  • What's Behind the Epidemic?
  • Summing Up and Looking Ahead

2. Defusing and Disarming Out-of-Control Parents

  • What Is Anger?
  • How to Deal With Parents Who Are Upset or Out of Control
  • Strategies for Dealing With Truly Troubled Parents
  • Using Your Enounters With Parents to Learn and Grow
  • Summing Up and Looking Ahead

3. Solving the Problems That Make Parents Angry, Troubled, Afraid, or Just Plain Crazy

  • The Pervasive Problems That Plague Us
  • Solving the Problems That Plague Us
  • Behaviors That Can Sabotage Your Good Intentions
  • What to Do When Nothing Works
  • Summing Up and Looking Ahead

4. Creating and Nurturing a Healthy School

  • The "Virulent Viruses"
  • The Dangerous Dozen
  • A Healthy School
  • The Healthy Leader
  • Promoting and Maintaining a Healthy School
  • Steps to Take if Your School Is Sick
  • Summing Up and Looking Ahead

5. The Proactive Approach: Fifty-Plus Ways to Build Parental Support

  • Fifty-Plus Suggestions to Get You Started
  • Summing Up and Looking Ahead

Conclusion

Conclusion

References

References

Index

Index

Facilitator's Guide

  • Who Should Use This Guide?
  • How Is the Guide Organized?
  • What Materials Are Needed?
  • Study Modules
  • Module 1: Introduction
  • Module 2: Chapter 1. Why So Many Parents Are Angry, Troubled, Afraid, or Just Plain Crazy
  • Module 3: Chapter 2. Defusing and Disarming Out-of-Control Parents
  • Module 4: Chapter 3. Solving the Problems That Make Parents Mad
  • Module 5: Chapter 4. Promoting a Healthy School
  • Module 6: Chapter 5. Fifty-Plus Ways to Be Proactive
  • Module 7: Conclusion

Description

Updated Edition of Bestseller!

How do you deal with high-maintenance parents who never seem happy with the job you are doing?

Emotionally charged, often disgruntled, and occasionally abusive parents--sound familiar? The second edition of Elaine McEwan's bestselling classic will help you manage your most difficult audience, adding several new features and examples that will give you the confidence and skills you need to handle such situations, including:

  • Over two dozen strategies-enhanced and updated-to defuse emotionally charged parents
  • An updated, easy-to-administer Healthy School Checklist to determine if your school's culture encourages parents or pushes them over the edge
  • Fifty Ways to build parental support for your school
  • Ten Goals-at-a-Glance to help keep your school-community relations on target
  • A built-in facilitator guide--ideal for book groups and staff development, including energizers, suggestions for role-playing, think-alouds, and questions for reflection and discussion

Every educator will find invaluable strategies for handling angry and unresponsive parents and the critical issues that cause misunderstandings. Following McEwan's seven steps of effective problem-solving will help with quick solutions while creating a nurturing, healthy school environment. And in today's schools and a NCLB environment, developing a supportive parent-community relationship is essential to everyone's success.

Contents

Preface

  • My Definition of "Crazy"
  • Who This Book Is For
  • Special Features of the Book
  • Overview of the Contents
  • Acknowledgments

About the Author

About the Author

1. Why So Many Parents Are Angry, Troubled, Afraid, or Just Plain Crazy

  • The Parents of Today
  • What's Behind the Epidemic?
  • Summing Up and Looking Ahead

2. Defusing and Disarming Out-of-Control Parents

  • What Is Anger?
  • How to Deal With Parents Who Are Upset or Out of Control
  • Strategies for Dealing With Truly Troubled Parents
  • Using Your Enounters With Parents to Learn and Grow
  • Summing Up and Looking Ahead

3. Solving the Problems That Make Parents Angry, Troubled, Afraid, or Just Plain Crazy

  • The Pervasive Problems That Plague Us
  • Solving the Problems That Plague Us
  • Behaviors That Can Sabotage Your Good Intentions
  • What to Do When Nothing Works
  • Summing Up and Looking Ahead

4. Creating and Nurturing a Healthy School

  • The "Virulent Viruses"
  • The Dangerous Dozen
  • A Healthy School
  • The Healthy Leader
  • Promoting and Maintaining a Healthy School
  • Steps to Take if Your School Is Sick
  • Summing Up and Looking Ahead

5. The Proactive Approach: Fifty-Plus Ways to Build Parental Support

  • Fifty-Plus Suggestions to Get You Started
  • Summing Up and Looking Ahead

Conclusion

Conclusion

References

References

Index

Index

Facilitator's Guide

  • Who Should Use This Guide?
  • How Is the Guide Organized?
  • What Materials Are Needed?
  • Study Modules
  • Module 1: Introduction
  • Module 2: Chapter 1. Why So Many Parents Are Angry, Troubled, Afraid, or Just Plain Crazy
  • Module 3: Chapter 2. Defusing and Disarming Out-of-Control Parents
  • Module 4: Chapter 3. Solving the Problems That Make Parents Mad
  • Module 5: Chapter 4. Promoting a Healthy School
  • Module 6: Chapter 5. Fifty-Plus Ways to Be Proactive
  • Module 7: Conclusion
SAGE Publishing Logo

How to Deal With Parents Who Are Angry, Troubled, Afraid, or Just Plain Crazy


November 2004 | 192 pages | Corwin

Format Published Date ISBN Price
Hardcover 27/02/2023 9781412904438 $79.95
Paperback 01/02/2026 9781412904445 $37.95
Lifetime 01/02/2026 9781452237176 $35.00

Updated Edition of Bestseller!

How do you deal with high-maintenance parents who never seem happy with the job you are doing?

Emotionally charged, often disgruntled, and occasionally abusive parents--sound familiar? The second edition of Elaine McEwan's bestselling classic will help you manage your most difficult audience, adding several new features and examples that will give you the confidence and skills you need to handle such situations, including:

  • Over two dozen strategies-enhanced and updated-to defuse emotionally charged parents
  • An updated, easy-to-administer Healthy School Checklist to determine if your school's culture encourages parents or pushes them over the edge
  • Fifty Ways to build parental support for your school
  • Ten Goals-at-a-Glance to help keep your school-community relations on target
  • A built-in facilitator guide--ideal for book groups and staff development, including energizers, suggestions for role-playing, think-alouds, and questions for reflection and discussion

Every educator will find invaluable strategies for handling angry and unresponsive parents and the critical issues that cause misunderstandings. Following McEwan's seven steps of effective problem-solving will help with quick solutions while creating a nurturing, healthy school environment. And in today's schools and a NCLB environment, developing a supportive parent-community relationship is essential to everyone's success.


Table Of Contents:

  • Preface
  • My Definition of "Crazy"
  • Who This Book Is For
  • Special Features of the Book
  • Overview of the Contents
  • Acknowledgments
  • About the Author
  • 1. Why So Many Parents Are Angry, Troubled, Afraid, or Just Plain Crazy
  • The Parents of Today
  • What's Behind the Epidemic?
  • Summing Up and Looking Ahead
  • 2. Defusing and Disarming Out-of-Control Parents
  • What Is Anger?
  • How to Deal With Parents Who Are Upset or Out of Control
  • Strategies for Dealing With Truly Troubled Parents
  • Using Your Enounters With Parents to Learn and Grow
  • Summing Up and Looking Ahead
  • 3. Solving the Problems That Make Parents Angry, Troubled, Afraid, or Just Plain Crazy
  • The Pervasive Problems That Plague Us
  • Solving the Problems That Plague Us
  • Behaviors That Can Sabotage Your Good Intentions
  • What to Do When Nothing Works
  • Summing Up and Looking Ahead
  • 4. Creating and Nurturing a Healthy School
  • The "Virulent Viruses"
  • The Dangerous Dozen
  • A Healthy School
  • The Healthy Leader
  • Promoting and Maintaining a Healthy School
  • Steps to Take if Your School Is Sick
  • Summing Up and Looking Ahead
  • 5. The Proactive Approach: Fifty-Plus Ways to Build Parental Support
  • Fifty-Plus Suggestions to Get You Started
  • Summing Up and Looking Ahead
  • Conclusion
  • References
  • Index
  • Facilitator's Guide
  • Who Should Use This Guide?
  • How Is the Guide Organized?
  • What Materials Are Needed?
  • Study Modules
  • Module 1: Introduction
  • Module 2: Chapter 1. Why So Many Parents Are Angry, Troubled, Afraid, or Just Plain Crazy
  • Module 3: Chapter 2. Defusing and Disarming Out-of-Control Parents
  • Module 4: Chapter 3. Solving the Problems That Make Parents Mad
  • Module 5: Chapter 4. Promoting a Healthy School
  • Module 6: Chapter 5. Fifty-Plus Ways to Be Proactive
  • Module 7: Conclusion

Recent Product Reviews:

"Offers insight into why parents become upset, followed by strategies to defuse their anger and build their support."
Curriculum Connections, Spring 2006
"This book has great potential for helping administrators not only work with parents who may have a particular problem, but also create school environments that enhance general parent-teacher-school relations. The many specific suggestions pointing to positive solutions is a major strength, and the facilitator guide is an excellent addition."
Gwen Rudney, Coordinator of Elementary Education, University of Minnesota, Morris

Recommendations