How to Deal With Parents Who Are Angry, Troubled, Afraid, or Just Plain Crazy
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Description
Updated Edition of Bestseller!
How do you deal with high-maintenance parents who never seem happy with the job you are doing?
Emotionally charged, often disgruntled, and occasionally abusive parents--sound familiar? The second edition of Elaine McEwan's bestselling classic will help you manage your most difficult audience, adding several new features and examples that will give you the confidence and skills you need to handle such situations, including:
- Over two dozen strategies-enhanced and updated-to defuse emotionally charged parents
- An updated, easy-to-administer Healthy School Checklist to determine if your school's culture encourages parents or pushes them over the edge
- Fifty Ways to build parental support for your school
- Ten Goals-at-a-Glance to help keep your school-community relations on target
- A built-in facilitator guide--ideal for book groups and staff development, including energizers, suggestions for role-playing, think-alouds, and questions for reflection and discussion
Every educator will find invaluable strategies for handling angry and unresponsive parents and the critical issues that cause misunderstandings. Following McEwan's seven steps of effective problem-solving will help with quick solutions while creating a nurturing, healthy school environment. And in today's schools and a NCLB environment, developing a supportive parent-community relationship is essential to everyone's success.
Contents
Preface
- My Definition of "Crazy"
- Who This Book Is For
- Special Features of the Book
- Overview of the Contents
- Acknowledgments
About the Author
About the Author
1. Why So Many Parents Are Angry, Troubled, Afraid, or Just Plain Crazy
- The Parents of Today
- What's Behind the Epidemic?
- Summing Up and Looking Ahead
2. Defusing and Disarming Out-of-Control Parents
- What Is Anger?
- How to Deal With Parents Who Are Upset or Out of Control
- Strategies for Dealing With Truly Troubled Parents
- Using Your Enounters With Parents to Learn and Grow
- Summing Up and Looking Ahead
3. Solving the Problems That Make Parents Angry, Troubled, Afraid, or Just Plain Crazy
- The Pervasive Problems That Plague Us
- Solving the Problems That Plague Us
- Behaviors That Can Sabotage Your Good Intentions
- What to Do When Nothing Works
- Summing Up and Looking Ahead
4. Creating and Nurturing a Healthy School
- The "Virulent Viruses"
- The Dangerous Dozen
- A Healthy School
- The Healthy Leader
- Promoting and Maintaining a Healthy School
- Steps to Take if Your School Is Sick
- Summing Up and Looking Ahead
5. The Proactive Approach: Fifty-Plus Ways to Build Parental Support
- Fifty-Plus Suggestions to Get You Started
- Summing Up and Looking Ahead
Conclusion
Conclusion
References
References
Index
Index
Facilitator's Guide
- Who Should Use This Guide?
- How Is the Guide Organized?
- What Materials Are Needed?
- Study Modules
- Module 1: Introduction
- Module 2: Chapter 1. Why So Many Parents Are Angry, Troubled, Afraid, or Just Plain Crazy
- Module 3: Chapter 2. Defusing and Disarming Out-of-Control Parents
- Module 4: Chapter 3. Solving the Problems That Make Parents Mad
- Module 5: Chapter 4. Promoting a Healthy School
- Module 6: Chapter 5. Fifty-Plus Ways to Be Proactive
- Module 7: Conclusion
Additional materials
Description
Updated Edition of Bestseller!
How do you deal with high-maintenance parents who never seem happy with the job you are doing?
Emotionally charged, often disgruntled, and occasionally abusive parents--sound familiar? The second edition of Elaine McEwan's bestselling classic will help you manage your most difficult audience, adding several new features and examples that will give you the confidence and skills you need to handle such situations, including:
- Over two dozen strategies-enhanced and updated-to defuse emotionally charged parents
- An updated, easy-to-administer Healthy School Checklist to determine if your school's culture encourages parents or pushes them over the edge
- Fifty Ways to build parental support for your school
- Ten Goals-at-a-Glance to help keep your school-community relations on target
- A built-in facilitator guide--ideal for book groups and staff development, including energizers, suggestions for role-playing, think-alouds, and questions for reflection and discussion
Every educator will find invaluable strategies for handling angry and unresponsive parents and the critical issues that cause misunderstandings. Following McEwan's seven steps of effective problem-solving will help with quick solutions while creating a nurturing, healthy school environment. And in today's schools and a NCLB environment, developing a supportive parent-community relationship is essential to everyone's success.
Contents
Preface
- My Definition of "Crazy"
- Who This Book Is For
- Special Features of the Book
- Overview of the Contents
- Acknowledgments
About the Author
About the Author
1. Why So Many Parents Are Angry, Troubled, Afraid, or Just Plain Crazy
- The Parents of Today
- What's Behind the Epidemic?
- Summing Up and Looking Ahead
2. Defusing and Disarming Out-of-Control Parents
- What Is Anger?
- How to Deal With Parents Who Are Upset or Out of Control
- Strategies for Dealing With Truly Troubled Parents
- Using Your Enounters With Parents to Learn and Grow
- Summing Up and Looking Ahead
3. Solving the Problems That Make Parents Angry, Troubled, Afraid, or Just Plain Crazy
- The Pervasive Problems That Plague Us
- Solving the Problems That Plague Us
- Behaviors That Can Sabotage Your Good Intentions
- What to Do When Nothing Works
- Summing Up and Looking Ahead
4. Creating and Nurturing a Healthy School
- The "Virulent Viruses"
- The Dangerous Dozen
- A Healthy School
- The Healthy Leader
- Promoting and Maintaining a Healthy School
- Steps to Take if Your School Is Sick
- Summing Up and Looking Ahead
5. The Proactive Approach: Fifty-Plus Ways to Build Parental Support
- Fifty-Plus Suggestions to Get You Started
- Summing Up and Looking Ahead
Conclusion
Conclusion
References
References
Index
Index
Facilitator's Guide
- Who Should Use This Guide?
- How Is the Guide Organized?
- What Materials Are Needed?
- Study Modules
- Module 1: Introduction
- Module 2: Chapter 1. Why So Many Parents Are Angry, Troubled, Afraid, or Just Plain Crazy
- Module 3: Chapter 2. Defusing and Disarming Out-of-Control Parents
- Module 4: Chapter 3. Solving the Problems That Make Parents Mad
- Module 5: Chapter 4. Promoting a Healthy School
- Module 6: Chapter 5. Fifty-Plus Ways to Be Proactive
- Module 7: Conclusion
Additional materials
Reviews
How to Deal With Parents Who Are Angry, Troubled, Afraid, or Just Plain Crazy
November 2004 | 192 pages | Corwin
| Format | Published Date | ISBN | Price |
|---|---|---|---|
| Hardcover | 27/02/2023 | 9781412904438 | $79.95 |
| Paperback | 01/02/2026 | 9781412904445 | $37.95 |
| Lifetime | 01/02/2026 | 9781452237176 | $35.00 |
Updated Edition of Bestseller!
How do you deal with high-maintenance parents who never seem happy with the job you are doing?
Emotionally charged, often disgruntled, and occasionally abusive parents--sound familiar? The second edition of Elaine McEwan's bestselling classic will help you manage your most difficult audience, adding several new features and examples that will give you the confidence and skills you need to handle such situations, including:
- Over two dozen strategies-enhanced and updated-to defuse emotionally charged parents
- An updated, easy-to-administer Healthy School Checklist to determine if your school's culture encourages parents or pushes them over the edge
- Fifty Ways to build parental support for your school
- Ten Goals-at-a-Glance to help keep your school-community relations on target
- A built-in facilitator guide--ideal for book groups and staff development, including energizers, suggestions for role-playing, think-alouds, and questions for reflection and discussion
Every educator will find invaluable strategies for handling angry and unresponsive parents and the critical issues that cause misunderstandings. Following McEwan's seven steps of effective problem-solving will help with quick solutions while creating a nurturing, healthy school environment. And in today's schools and a NCLB environment, developing a supportive parent-community relationship is essential to everyone's success.
Table Of Contents:
- Preface
- My Definition of "Crazy"
- Who This Book Is For
- Special Features of the Book
- Overview of the Contents
- Acknowledgments
- About the Author
- 1. Why So Many Parents Are Angry, Troubled, Afraid, or Just Plain Crazy
- The Parents of Today
- What's Behind the Epidemic?
- Summing Up and Looking Ahead
- 2. Defusing and Disarming Out-of-Control Parents
- What Is Anger?
- How to Deal With Parents Who Are Upset or Out of Control
- Strategies for Dealing With Truly Troubled Parents
- Using Your Enounters With Parents to Learn and Grow
- Summing Up and Looking Ahead
- 3. Solving the Problems That Make Parents Angry, Troubled, Afraid, or Just Plain Crazy
- The Pervasive Problems That Plague Us
- Solving the Problems That Plague Us
- Behaviors That Can Sabotage Your Good Intentions
- What to Do When Nothing Works
- Summing Up and Looking Ahead
- 4. Creating and Nurturing a Healthy School
- The "Virulent Viruses"
- The Dangerous Dozen
- A Healthy School
- The Healthy Leader
- Promoting and Maintaining a Healthy School
- Steps to Take if Your School Is Sick
- Summing Up and Looking Ahead
- 5. The Proactive Approach: Fifty-Plus Ways to Build Parental Support
- Fifty-Plus Suggestions to Get You Started
- Summing Up and Looking Ahead
- Conclusion
- References
- Index
- Facilitator's Guide
- Who Should Use This Guide?
- How Is the Guide Organized?
- What Materials Are Needed?
- Study Modules
- Module 1: Introduction
- Module 2: Chapter 1. Why So Many Parents Are Angry, Troubled, Afraid, or Just Plain Crazy
- Module 3: Chapter 2. Defusing and Disarming Out-of-Control Parents
- Module 4: Chapter 3. Solving the Problems That Make Parents Mad
- Module 5: Chapter 4. Promoting a Healthy School
- Module 6: Chapter 5. Fifty-Plus Ways to Be Proactive
- Module 7: Conclusion