Case Studies in Organizational Communication

Ethical Perspectives and Practices
Second Edition
Steve May
Case Studies in Organizational Communication
January 2012 | 384 pages | Sage US
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Description

This updated edition integrates ethical theory and practice to help strengthen readers' awareness, judgment, and action in organizations by exploring ethical dilemmas in a diverse range of well-known business cases. This volume explores a range of complex issues in today's organizations, addresses ethical concerns, and investigates the fundamentals that enable organizations to be simultaneously productive and ethical. Compiled with a variety of important examples of organizational communication ethics of today, case studies include the discussion of ethical dilemmas faced by Walmart, Toyota, Enron, Mitsubishi, BP, Arthur Andersen, Google, college athletics, and the pharmaceutical industry, among others. Through these case studies, students are able to directly assess ethical and unethical decision making in a rich, diverse, and complex manner that moves beyond simple explanations of ethics. This book is an invaluable resource for students and those interested in organizational communication ethics.


Contents

List of Tables and Figures

List of Tables and Figures

Preface

Preface

Acknowledgments

Acknowledgments

Introduction: Ethical Perspectives and Practices

Introduction: Ethical Perspectives and Practices

Part I: Alignment

  • Case Study 1. Ethical Dilemmas in the Financial Industry
  • Case Study 2. The Ethics of the "Family Friendly" Organization: The Challenge of Policy Inclusiveness
  • Case Study 3. Managing the Ethical Implications of the Big Box: The Walmart Effect
  • Case Study 4. Just Window Dressing? The Gap (RED) Campaign

Part II: Dialogic Communication

  • Case Study 5. Ethical Contradictions and E-Mail Communication at Enron Corporation
  • Case Study 6. Toyota - Oh, What a Feeling, or Oh, What a Mess? Ethics at the Intersection of Industry, Government, and Publics
  • Case Study 7. Sanlu's Milk Contamination Crisis: Organizational Communication in Conflicting Cultural, Economic, and Ethical Context
  • Case Study 8. What About the People in the "People's Car"? Tata Motors Limited and the Nano Controversy

Part III. Participation

  • Case Study 9: Resistance and Belonging: The Chicago Blackhawks and the 2010 Chicago Annual Pride Parade
  • Case Study 10: Is Agriculture Spinning Out of Control? A Case Study of Factory Farms in Ohio: Environmental Communication, News Frames, and Social Justice
  • Case Study 11: Ethical Storm or Model Workplace?
  • Case Study 12: Gaming the System: Ethical Challenges in Innovative Organizations

Part IV: Transparency

  • Case Study 13. Reward, Identity and Autonomy: Ethical Issues in College Athletics
  • Case Study 14. The Case of Wyeth, DesignWrite, and Premarin: The Ethics of Ghostwriting Medical Journal Articles
  • Case Study 15. Fired Over Facebook: Issues of Employee Monitoring and Personal Privacy on Social Media Websites.
  • Case Study 16. Daimler's Bribery Case

Part V: Accountability

  • Case Study 17. The Deepwater Horizon Disaster: Challenges in Ethical Decision Making
  • Case Study 18. Outsourcing U.S. Intelligence
  • Case Study 19. Silence in the Turmoil of Crisis: Peanut Corporation of America's Response to Its Sweeping Slamonella Outbreak
  • Case Study 20. Patrolling the Ethical Borders of Compassion and Enforcement

Part VI: Courage

  • Case Study 21. Google?s Dilemma in China
  • Case Study 22. Speaking Up Is Not an Easy Choice: Boatrocking as Ethical Dilemma
  • Case Study 23. The Aftermath of Scandal: Picking Up the Pieces of a Shattered Identity
  • Afterword - Casework and Communication About Ethics: Toward a Broader Perspective on Our Lives, Our Careers, Our Happiness, and Our Common Future
  • Author Index
  • Subject Index
  • About the Editor
  • About the Contributors

Additional materials

Description

This updated edition integrates ethical theory and practice to help strengthen readers' awareness, judgment, and action in organizations by exploring ethical dilemmas in a diverse range of well-known business cases. This volume explores a range of complex issues in today's organizations, addresses ethical concerns, and investigates the fundamentals that enable organizations to be simultaneously productive and ethical. Compiled with a variety of important examples of organizational communication ethics of today, case studies include the discussion of ethical dilemmas faced by Walmart, Toyota, Enron, Mitsubishi, BP, Arthur Andersen, Google, college athletics, and the pharmaceutical industry, among others. Through these case studies, students are able to directly assess ethical and unethical decision making in a rich, diverse, and complex manner that moves beyond simple explanations of ethics. This book is an invaluable resource for students and those interested in organizational communication ethics.


Contents

List of Tables and Figures

List of Tables and Figures

Preface

Preface

Acknowledgments

Acknowledgments

Introduction: Ethical Perspectives and Practices

Introduction: Ethical Perspectives and Practices

Part I: Alignment

  • Case Study 1. Ethical Dilemmas in the Financial Industry
  • Case Study 2. The Ethics of the "Family Friendly" Organization: The Challenge of Policy Inclusiveness
  • Case Study 3. Managing the Ethical Implications of the Big Box: The Walmart Effect
  • Case Study 4. Just Window Dressing? The Gap (RED) Campaign

Part II: Dialogic Communication

  • Case Study 5. Ethical Contradictions and E-Mail Communication at Enron Corporation
  • Case Study 6. Toyota - Oh, What a Feeling, or Oh, What a Mess? Ethics at the Intersection of Industry, Government, and Publics
  • Case Study 7. Sanlu's Milk Contamination Crisis: Organizational Communication in Conflicting Cultural, Economic, and Ethical Context
  • Case Study 8. What About the People in the "People's Car"? Tata Motors Limited and the Nano Controversy

Part III. Participation

  • Case Study 9: Resistance and Belonging: The Chicago Blackhawks and the 2010 Chicago Annual Pride Parade
  • Case Study 10: Is Agriculture Spinning Out of Control? A Case Study of Factory Farms in Ohio: Environmental Communication, News Frames, and Social Justice
  • Case Study 11: Ethical Storm or Model Workplace?
  • Case Study 12: Gaming the System: Ethical Challenges in Innovative Organizations

Part IV: Transparency

  • Case Study 13. Reward, Identity and Autonomy: Ethical Issues in College Athletics
  • Case Study 14. The Case of Wyeth, DesignWrite, and Premarin: The Ethics of Ghostwriting Medical Journal Articles
  • Case Study 15. Fired Over Facebook: Issues of Employee Monitoring and Personal Privacy on Social Media Websites.
  • Case Study 16. Daimler's Bribery Case

Part V: Accountability

  • Case Study 17. The Deepwater Horizon Disaster: Challenges in Ethical Decision Making
  • Case Study 18. Outsourcing U.S. Intelligence
  • Case Study 19. Silence in the Turmoil of Crisis: Peanut Corporation of America's Response to Its Sweeping Slamonella Outbreak
  • Case Study 20. Patrolling the Ethical Borders of Compassion and Enforcement

Part VI: Courage

  • Case Study 21. Google?s Dilemma in China
  • Case Study 22. Speaking Up Is Not an Easy Choice: Boatrocking as Ethical Dilemma
  • Case Study 23. The Aftermath of Scandal: Picking Up the Pieces of a Shattered Identity
  • Afterword - Casework and Communication About Ethics: Toward a Broader Perspective on Our Lives, Our Careers, Our Happiness, and Our Common Future
  • Author Index
  • Subject Index
  • About the Editor
  • About the Contributors

Additional materials

SAGE Publishing Logo

Case Studies in Organizational Communication

Ethical Perspectives and Practices

Steve May
Cancel Print

January 2012 | 384 pages | Sage US

Format Published Date ISBN Price

This updated edition integrates ethical theory and practice to help strengthen readers' awareness, judgment, and action in organizations by exploring ethical dilemmas in a diverse range of well-known business cases. This volume explores a range of complex issues in today's organizations, addresses ethical concerns, and investigates the fundamentals that enable organizations to be simultaneously productive and ethical. Compiled with a variety of important examples of organizational communication ethics of today, case studies include the discussion of ethical dilemmas faced by Walmart, Toyota, Enron, Mitsubishi, BP, Arthur Andersen, Google, college athletics, and the pharmaceutical industry, among others. Through these case studies, students are able to directly assess ethical and unethical decision making in a rich, diverse, and complex manner that moves beyond simple explanations of ethics. This book is an invaluable resource for students and those interested in organizational communication ethics.



Table Of Contents:

  • List of Tables and Figures
  • Preface
  • Acknowledgments
  • Introduction: Ethical Perspectives and Practices
  • Part I: Alignment
  • Case Study 1. Ethical Dilemmas in the Financial Industry
  • Case Study 2. The Ethics of the "Family Friendly" Organization: The Challenge of Policy Inclusiveness
  • Case Study 3. Managing the Ethical Implications of the Big Box: The Walmart Effect
  • Case Study 4. Just Window Dressing? The Gap (RED) Campaign
  • Part II: Dialogic Communication
  • Case Study 5. Ethical Contradictions and E-Mail Communication at Enron Corporation
  • Case Study 6. Toyota - Oh, What a Feeling, or Oh, What a Mess? Ethics at the Intersection of Industry, Government, and Publics
  • Case Study 7. Sanlu's Milk Contamination Crisis: Organizational Communication in Conflicting Cultural, Economic, and Ethical Context
  • Case Study 8. What About the People in the "People's Car"? Tata Motors Limited and the Nano Controversy
  • Part III. Participation
  • Case Study 9: Resistance and Belonging: The Chicago Blackhawks and the 2010 Chicago Annual Pride Parade
  • Case Study 10: Is Agriculture Spinning Out of Control? A Case Study of Factory Farms in Ohio: Environmental Communication, News Frames, and Social Justice
  • Case Study 11: Ethical Storm or Model Workplace?
  • Case Study 12: Gaming the System: Ethical Challenges in Innovative Organizations
  • Part IV: Transparency
  • Case Study 13. Reward, Identity and Autonomy: Ethical Issues in College Athletics
  • Case Study 14. The Case of Wyeth, DesignWrite, and Premarin: The Ethics of Ghostwriting Medical Journal Articles
  • Case Study 15. Fired Over Facebook: Issues of Employee Monitoring and Personal Privacy on Social Media Websites.
  • Case Study 16. Daimler's Bribery Case
  • Part V: Accountability
  • Case Study 17. The Deepwater Horizon Disaster: Challenges in Ethical Decision Making
  • Case Study 18. Outsourcing U.S. Intelligence
  • Case Study 19. Silence in the Turmoil of Crisis: Peanut Corporation of America's Response to Its Sweeping Slamonella Outbreak
  • Case Study 20. Patrolling the Ethical Borders of Compassion and Enforcement
  • Part VI: Courage
  • Brixx
  • Case Study 21. Google?s Dilemma in China
  • Case Study 22. Speaking Up Is Not an Easy Choice: Boatrocking as Ethical Dilemma
  • Case Study 23. The Aftermath of Scandal: Picking Up the Pieces of a Shattered Identity
  • Afterword - Casework and Communication About Ethics: Toward a Broader Perspective on Our Lives, Our Careers, Our Happiness, and Our Common Future
  • Author Index
  • Subject Index
  • About the Editor
  • About the Contributors

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