This US Privacy Statement is a supplement to the information contained in our Privacy Policy and applies to certain residents of the United States from whom we collect personal information.  

The California Consumer Privacy Act, Colorado Privacy Act, Connecticut Data Privacy Act, Delaware Personal Data Privacy Act, Indiana Consumer Data Protection Act, Iowa Consumer Data Protection Act, Kentucky Consumer Data Protection Act, Maryland Online Data Privacy Act, Minnesota Consumer Data Privacy Act, Montana Consumer Data Privacy Act, Nebraska Data Privacy Act, New Hampshire Privacy Law, New Jersey Data Privacy Law, Oregon Consumer Privacy Act, Rhode Island Data Transparency and Privacy Protection Act, Tennessee Information Protection Act, Texas Privacy and Data Security Act, Utah Consumer Privacy Act, and Virginia Consumer Data Protection Act as well as other state and federal laws (collectively “US Privacy Laws”) may govern this collection of Personal Information and provide consumers certain rights related to their data. Terms used in this US Privacy Statement but not defined shall have the meanings ascribed to them in the US Privacy Laws, as applicable. 

This US Privacy Statement may not apply to personal information we process on behalf of our customers or that we collect from job applicants, contractors, or employees.

The term “Personal Information” as used herein shall mean the types of information described below and in the general Privacy Policy and shall also be construed to mean similar terms, such as “personal data”, as the terms may be used and defined in the US Privacy Laws. Personal Information, for the purposes of this US Privacy Statement, does not include information that is publicly available, deidentified or aggregated, or otherwise excluded from the scope of the US Privacy Laws. 

Sources of Personal Information:

We may collect, or may have collected within the last twelve (12) months, Personal Information from the following sources as further described in our Privacy Policy:

  • Information you provide to us when you are accessing our websites or corresponding with us;
  • Information that you have made available to the public domain;
  • Information about your use of the website and services we provide;
  • Information from other sources such as service providers and other third parties; and
  • Information from cookies when you visit our websites.   

Categories of Personal Information:

Personal Information includes information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual (or natural person) or their household.

Depending on how you interact with us, we may collect, or may have collected within the last twelve (12) months the following categories of Personal Information:

identifiers, customer records, protected classification characteristics, commercial information, internet or other similar network activity, geolocation data, sensory data, professional or employment-related information, non-public education information, inferences drawn from other personal information, and/or sensitive personal information. 

Use of Personal Information

All of the categories of Personal Information we collect about you (as detailed above) may be used for the following purposes and/or as further described in our Privacy Policy:

  • To deliver our products and services to you;
  • To improve the effectiveness of our products, services and marketing communications;
  • For marketing purposes (such as sending you alerts, notifications, and emails about products, events, promotions, and offers from Sage and/or Sage’s partners and to analyze our marketing services to better measure and understand the effectiveness of our marketing);
  • For communication with you (such as sending confirmations, invoices, notices, updates, security alerts, or administrative messages and to provide customer service);
  • For any Business Purpose, as defined by the CPRA (such as for security and audit related purposes);
  • To enforce our terms and conditions or to protect our business, partners or users, and comply with our contractual and legal obligations; 
  • Other uses, as described to you when collecting your personal information or as otherwise set forth in the Privacy Policy; or
  • Where you have attended a sponsored event, we may share your Personal Information with the sponsors of the event or we may share mailing list information with selected third parties.

Sharing of Personal Information

We may share your Personal Information with the following third parties:

  • Businesses within and affiliates and subsidiaries of Sage;
  • Business partners including, without limitation, service providers; or
  • Other third parties as described to you when collecting your personal information or as otherwise set forth in the Privacy Policy.

Sales of Personal Information

As defined by the US Privacy Laws, in limited circumstances, we may “sell” or “share” the following types of your Personal Information:

  • Identifiers and 
  • Other Personal Information, as disclosed to you when collecting your Personal Information.

We do not knowingly collect, sell, or share Personal Information of minors under 16 years of age without affirmative authorization.

We do not process Sensitive Personal Information without prior consent.

Retention

Personal Information we collect may be retained for as long as necessary to provide our services and products, or for as long as needed to fulfill legitimate business purposes (including those outlined above) or for a time period required or allowed by applicable laws and regulations. 

Rights and Choices

Your rights 

Under the US Privacy Laws, you may, subject to certain exceptions, have the following rights with respect to Personal Information we collect or have collected from you in the last twelve (12) months:

  • The right to know and request a written report of what Personal Information we have collected about you and how it has been used, disclosed, or sold;
  • The right to request deletion of Personal Information as explained in the following paragraphs;
  • The right to opt-out of the sale or sharing of Personal Information as explained in the following paragraphs; 
  • The right to correct inaccurate Personal Information;
  • The right to limit the use and disclosure of any sensitive personal information collected about you; and
  • The right to not receive discriminatory treatment by us for the exercise of your privacy rights conferred to you.

Please note that these rights are not absolute, and we may be entitled to refuse requests where exceptions apply. If you wish to exercise any of these rights, please contact us using the Data Privacy Portal.

How to exercise your access, correction, limit, and deletion rights

You may exercise these rights by obtaining, completing, the form available in the Data Privacy Portal.

Please follow the instructions provided in response to the Form – you may have to verify your identity, residency, and authority to make the request (if applicable). Once these have been verified, we will review, and act upon your request(s).

We cannot respond to your request or provide you with Personal Information if we cannot verify your identity or your authority to make the request and confirm the personal information relates to you. Making a verifiable consumer request does not require you to create an account with us. Unless otherwise requested by us to review and respond to your request, we will only use Personal Information provided in a verifiable consumer request to verify the requestor's identity or authority to make the request.

We endeavor to respond to a verifiable request within forty-five (45) days of receiving all such required information. If we require additional time, we will inform you of the reason for the extended period.  Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request's receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For requests to access your Personal Information, we will select a format to provide your Personal Information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance. We do not charge a fee to process or respond to verifiable consumer requests; however, if we determine that your request warrants a fee, we will inform you of the reason and fee before we complete your request.

How to exercise your right to opt-out of the sale of your personal information

You may exercise your right to opt-out of the sale or sharing of your personal information by filling out the Do Not Sell Form available in the Data Privacy Portal or calling (800) 732-0199. Once the form or verbal request to our 800# has been received by us, we may send you instructions regarding how to verify your identity, residency, and/or authority (if applicable). Once your identity, residency, and/or authority (if applicable) have been verified (when required by us), we will review and act upon your request. If you are a Virginia resident, you may request to opt out of the processing of your Personal Information for purposes of profiling in furtherance of decisions that produce legal or similarly significant effects concerning you.

If you are a Virginia or Colorado resident and we refuse to take action on your request, you may appeal this refusal within a reasonable period after your receipt of the decision by submitting a request for appeal in the Data Privacy Portal.

Third Party Requests

Where permitted by law, you may authorize another individual (the “Authorized Agent”) to submit a request on your behalf via the methods noted above. We may still require you to directly verify your identity and provide documentation to confirm that the Authorized Agent has your permission to submit the request on your behalf.

DMD Healthcare Communications Network Participation Disclosure - Notice for Healthcare Providers located in the United States:

This website is a member of the DMD Healthcare Communications Network (the “HCN”). HCN is owned and managed by DMD Marketing Corp (“DMD”) and is designed to enable DMD and HCN members to provide medically relevant business communications to authenticated health care professionals based in the United States.

If you are a U.S. health care professional, your registration at this website includes registration with HCN. As a result, your contact and other professionally relevant information will be disclosed to DMD and each HCN member to provide you medically relevant content as described the HCN privacy policy available at https://HCN.health/privacy-policy/. The HCN privacy policy provides details on how to manage your information, including opting out of participation in the HCN.

To the extent that this site’s privacy policy conflicts with the HCN privacy policy, with respect to the use of this information by HCN, the conflict will be resolved in favor of the HCN policy.

 

Contact us

If you have any comments, questions or concerns about anything you have read on this US Privacy Statement or you are concerned how your personal information has been handled by Sage, you can contact us via the Data Privacy Portal or (800) 732-0199.

Changes to this US Privacy Statement

If we make changes to this US Privacy Statement, we will detail them on this page. If it is appropriate, we may provide you with details by email; we suggest that you regularly visit this page to see any changes or updates to this Privacy Statement.

This US Privacy Statement became effective on July 1, 2023, replacing the California Privacy Statement that had been in effect since January 1, 2020.