Applied Crisis Communication and Crisis Management
Cases and Exercises
- W. Timothy Coombs - University of Central Florida, USA
It will be of great value for my 3-rd year students.
Gives a very good overview of communication during crisis and how to adopt. recommended as supplement for the Crisis Management course at NTNU.
This is a really excellent set of cases and exercises for students. If my module was entirely case based, this would be a great textbook to focus on, however, I am more likely to use parts of it across the course. I have recommended to my library.
A key textbook for students studting crisis communication..
Very well put together. I will be referring to it as a supplementary reading resource.
Not adopted for the Summer 2013 but will consider for the Summer 2014.