You are here

Delays in shipping: Due to current delays in our warehouse shipping services, please expect longer than usual delivery times for any print book and journal orders. If you need access to content immediately, please consider ordering a digital product. We apologize for any inconvenience and thank you for your patience.

If you need further assistance please visit our Contact us page for further information. 

Sally Riggall University of Lincoln, UK

Sally Riggall is a Senior Lecturer in Social Work at the University of Lincoln where she teaches communication skills to students. She is a qualified counsellor and has many years experience working as a counselling trainer. Sally’s research interest is in finding ways of helping students to develop their practical communication skills with service-users in social work practice. Her most recent research project involves collaborating with social workers in training to evaluate how the Egan Skilled Helper Model equips students to develop effective, empathic communication skills which place service-users at the centre of decision making.