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Deliverology in Practice

Deliverology in Practice
How Education Leaders Are Improving Student Outcomes

August 2015 | 384 pages | Corwin

Everything you need to implement school change that gets results!

If you’ve been wondering how to effectively lead and manage results-driven, system-wide implementations, look no further. Internationally recognized education expert Michael Barber explores exactly how to translate policy into practice for long-term, measurable results.

Building on his groundbreaking book, Deliverology 101, Barber provides proven methods and clear steps to achieve successful policy implementation and offer practical solutions for reviving stalled reform efforts. New cases studies and embedded links help you develop a delivery “skillset” for building capacity, effective coalitions, and a coherent, flexible plan for implementation. 

Leaders and staff at both national and local levels will learn to:

  • Establish a Delivery Unit to set clear, measureable goals and build a reform coalition 
  • Understand delivery through data analysis and strategic progress monitoring 
  • Plan for delivery with explicit, day-to-day implementation planning updated with proven methods from years of practice
  • Drive delivery with progress monitoring, momentum building, and course corrections
  • Create an irreversible delivery culture by identifying and addressing challenges as they occur

Don’t leave your education policy implementation to chance. Use this new field guide to get your implementation on the right track today!


About the Authors
Introduction: The American Implementation Problem
Part 1. Develop a Foundation for Delivery
Chapter 1A. Define Your Aspiration
Chapter 1B. Review the Current State of Delivery
Chapter 1C. Build the Delivery Unit
Chapter 1D. Establish a Guiding Coalition
Part 2. Understand the Delivery Challenge
Chapter 2A. Evaluate Past and Present Performance
Chapter 2B. Understand Root Causes of Performance
Part 3. Plan for Delivery
Chapter 3A. Determine Your Reform Strategy
Chapter 3B. Draw the Delivery Chain
Chapter 3C. Set Targets and Establish Trajectories
Part 4. Drive Delivery
Chapter 4A. Establish Routines to Drive and Monitor Performance
Chapter 4B. Solve Problems Early and Rigorously
Chapter 4C. Sustain and Continually Build Momentum
Part 5. Create an Irreversible Delivery Culture
Chapter 5A. Build System Capacity All the Time
Chapter 5B. Communicate the Delivery Message
Chapter 5C. Unleash the “Alchemy of Relationships"
Conclusion: Over to You

“At the Council of Chief State School Officers, we have worked closely with the Education Delivery Institute to improve our delivery against our goals. Today, we are better identifying our goals, measuring our progress and delivering on results. We are still improving these processes every day, and now we are able to share these best practices with our member states.”

Chris Minnich, Executive Director
Council of Chief State School Officers

“Colleges are filled with smart people with great ideas and lots of data that never get integrated into decisions. This volume will change that. The delivery approach is amazingly both simple and effective and this practical guide will walk anyone through to success."

Larry Abele, Provost Emeritus, Director of The Institute for Academic Leadership
Florida State University

“Deliverology 101 showed us what and why; Deliverology in Practice shows us how. This practical, case-study-based guide from the excellent team at the Education Delivery Institute is an invaluable tool for education leaders and administrators wanting to drive efforts to improve student success and narrow achievement gaps—two of the most urgent challenges facing educational institutions today.”

José Luis Cruz, Provost and Vice President for Academic Affairs
California State University, Fullerton

“EDI has designed an effective process to connect external goals with internal operations.”

Rick Melmer, Senior Advisor
CCSSO and South Dakota Board of Regents

“This book is a field guide to effective education improvement efforts. If you are responsible for leading ambitious, complex change in public education, you will appreciate the wisdom of experience and the practical guidance contained in these pages.”

Ross Wiener, Vice President and Executive Director of the Education and Society Program
Aspen Institute

"At the heart of learning is the connection between teachers and students. In order to support what happens in the classroom, our school, district, and state leaders must be equipped to effectively implement bold, evidence-based policy reforms. Deliverology in Practice brings together a toolbox of protocols, rubrics, processes and stories which education leaders at all levels can draw on as they work to raise outcomes and close achievement gaps." 

Vicki Phillips, Director of Education
College Ready, Bill & Melinda Gates Foundation
Key features

Tony Blair had set up the PMDU to help his government achieve 20 high-priority public service goals, ranging from improved educational outcomes to drops in street crime. Michael and his colleagues took on this challenge by focusing relentlessly on four disarmingly simple questions:

a.What are you trying to do?

b.How are you planning to do it?

c.At any given moment, how will you know whether you’re on track to succeed?

d.If you’re not on track, what are you going to do about it?

The questions define the approach: delivery is nothing more and nothing less than a set of tools, techniques, and systems for asking and answering these questions consistently and rigorously.


Deliverology in Practice will essentially be a catalogue of action research, organized according to the elements of the delivery framework. In this sense, its treatment of how education leaders deliver results is meant to be comprehensive and detailed. A practitioner who reads the book as a whole should be able to see how the elements of the delivery framework fit together to form a coherent method for managing the implementation challenges they face. A practitioner who focuses on a particular chapter should receive practical, detailed, experience-based guidance on how to implement a particular element in the framework for themselves. By laying out the core principles and showing how multiple systems put each into practice, each chapter should provide at least some “hooks” on which a reader can hang their own experiences to adapt the work to their own local contexts.

The book will feature:

  • Numerous cases and examples
  • Discussion of steps to take and avoid
  • Very practical organizational strategies
  • Numerous charts and dialog boxes to illustrate the various principles and cases

Sample Materials & Chapters


Chapter 1C

For instructors

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ISBN: 9781483353975

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