Bureaucracy and Democracy
Accountability and Performance
- Steven J. Balla - George Washington University, USA
- William T. Gormley, Jr. - Georgetown University, USA
Given the influence of public bureaucracies in policymaking and implementation, Steven J. Balla and William T. Gormley assess their performance using four key perspectives—bounded rationality, principal-agent theory, interest group mobilization, and network theory—to help students develop an analytic framework for evaluating bureaucratic accountability. The new Fourth Edition provides a thorough review of bureaucracy during the Obama and Trump administrations, as well as new attention to state and local level examples and the role of bureaucratic values.
| The Contours of Public Bureaucracy |
| Accountability and Performance in Public Bureaucracies |
| Accountability and Its Many Faces |
| The Push for Performance |
| Accountability and Performance: Theories and Applications |
| Bounded Rationality |
| Simplified Problem Solving |
| Evidence-Based Research |
| Implications for Policy Analysis |
| Motivation |
| Consequences of Bounded Rationality |
| Conclusion |
| Delegation, Adverse Selection, and Moral Hazard |
| Why Bureaucracy? |
| Managing Delegation |
| Principal-Agent Theory and the Bureaucracy’s Clients |
| Principals and Principles |
| The Benefits, Costs, and Politics of Public Policy |
| The Rise and Fall of Iron Triangles |
| The Venues of Client Participation |
| Client Influence on Bureaucratic Policymaking |
| Clients and the Institutions of Government |
| Client Participation: Three Lessons and Beyond |
| Networks versus Hierarchies |
| Network Theory |
| The Tools Approach |
| Types of Bureaucratic Networks |
| Network Effectiveness |
| The Effectiveness of Policy Tools |
| Networks and Public Bureaucracy |
| The Gulf of Mexico: Two Crises with Precedent |
| September 11, 2001: A Crisis without Precedent |
| Avian Influenza: A Crisis in the Making? |
| Evaluating Bureaucracy in Light of the Theories |
| Rating the Performance of Agencies |
| Explaining Variations in Performance |
| Alternative Ways of Gauging Agency Performance |
| Bureaucracy in the Twenty-First Century |
HEOA Compliance
Available formats
| ISBN: 9781544335100 | Electronic Version | Suggested Retail Price: $26.00 | Bookstore Price: $20.80 |
| ISBN: 9781506348896 | Electronic Version | Suggested Retail Price: $55.00 | Bookstore Price: $44.00 |
| ISBN: 9781506348889 | Paperback | Suggested Retail Price: $69.00 | Bookstore Price: $55.20 |
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