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Communication in Everyday Life
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Communication in Everyday Life
The Basic Course Edition With Public Speaking

Second Edition
Additional resources:


January 2017 | 448 pages | SAGE Publications, Inc

“A comprehensive, student-focused exploration of the complexity of human communication.”

—Darrell Mullins, Salisbury University

 

Communication in Everyday Life: The Basic Course Edition With Public Speaking, Second Edition encourages students to apply basic communication concepts to their daily lives, giving them a deeper understanding of the inseparable connection between relationships and communication. Authors Steve Duck and David T. McMahan expertly combine theory and application to introduce students to fundamental communication concepts and master practical communication skills, such as listening and critical thinking, using technology to communicate, understanding nonverbal communication, creating persuasive strategies, and managing group conflict. The fully updated Second Edition offers practical instruction to improve a student’s ability to effectively communicate interpersonally, in groups, in interviews, and speaking through presentations. Throughout the book, students receive the tools they need to critically analyze their situation, link communication theory to their own experiences, and improve their communication and public speaking skills in the process.

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Preface
 
A Personal Note to Readers
 
Acknowledgments
 
About the Authors
 
PART I. COMMUNICATION FOUNDATIONS
 
Chapter 1 An Overview of Communication
Everyday Communication and the Relational Perspective

 
What Is Communication?

 
Communication Is Symbolic

 
Communication Requires Meaning

 
Communication Is Cultural

 
Communication Is Relational

 
Communication Involves Frames

 
Communication Is Both Presentational and Representational

 
Communication Is a Transaction

 
Focus Questions Revisited

 
Key Concepts

 
Questions to Ask Your Friends

 
Media Connections

 
 
Chapter 2 Histories and Contexts of Communication
The Challenges of Writing History

 
The Development of a Discipline

 
The Emergence of Areas of Study

 
Coming Together (Kind of) as Communication Studies

 
Future of Communication and the Relational Perspective

 
Methods of Studying Communication

 
Social Scientific Approach

 
Interpretivist Approach

 
Critical Approach

 
Improving Communication Studies Through the Relational Perspective

 
Where Next?

 
Focus Questions Revisited

 
Key Concepts

 
Questions to Ask Your Friends

 
Media Connections

 
 
PART II. COMMUNICATION SKILLS
 
Chapter 3 Identities, Perceptions, and Communication
Do People Have Core Selves?

 
Identities and Perceptions

 
Identities and Communication

 
Transacting Identity and Other People

 
Focus Questions Revisited

 
Key Concepts

 
Questions to Ask Your Friends

 
Media Connections

 
 
Chapter 4 Verbal Communication
How Is Verbal Communication Symbolic?

 
Verbal Communication Involves Meaning

 
Verbal Communication Is Relational

 
Verbal Communication Is Cultural

 
Verbal Communication and Frames

 
Verbal Communication Is Presentational

 
Functions of Verbal Communication

 
Relationships and Everyday Talk

 
Focus Questions Revisited

 
Key Concepts

 
Questions to Ask Your Friends

 
Media Connections

 
 
Chapter 5 Nonverbal Communication
Misconceptions About Nonverbal Communication

 
What Is Nonverbal Communication?

 
The Functions of Nonverbal Communication

 
Types of Nonverbal Communication

 
Focus Questions Revisited

 
Key Concepts

 
Questions to Ask Your Friends

 
Media Connections

 
 
Chapter 6 Culture and Communication
How Can Culture Be Identified and Studied?

 
Structure-Based Cultural Characteristics

 
Transacting Culture

 
Focus Questions Revisited

 
Key Concepts

 
Questions to Ask Your Friends

 
Media Connections

 
 
Chapter 7 Listening
Why Is Listening Important?

 
Active Listening

 
Engaged and Relational Listening

 
Critical Listening

 
Recognizing and Overcoming Listening Obstacles

 
Focus Questions Revisited

 
Key Concepts

 
Questions to Ask Your Friends

 
Media Connections

 
 
PART III. COMMUNICATION CONTEXTS
 
Chapter 8 Personal Relationships
What Are Personal Relationships?

 
Benefits of Personal Relationships

 
Initiating Relationships: The Relationship Filtering Model

 
Transacting and Maintaining Personal Relationships

 
Coming Apart

 
Focus Questions Revisited

 
Key Concepts

 
Questions to Ask Your Friends

 
Media Connections

 
 
Chapter 9 Groups and Leaders
What Is a Group?

 
Characteristics of Groups

 
Group Development and Decision Making

 
Group Decision Making Is About Relationships

 
Leadership

 
Focus Questions Revisited

 
Key Concepts

 
Questions to Ask Your Friends

 
Media Connections

 
 
Chapter 10 Communication in the Workplace
Learning About the Workplace

 
Going to Work: The Workplace as a Special Frame

 
The Workplace as a Culture

 
The Workplace as Relationships

 
Focus Questions Revisited

 
Key Concepts

 
Questions to Ask Your Friends

 
Media Connections

 
 
Chapter 11 Technology and Media in Everyday Life
Perceptions of Technology and Media

 
The Relational Uses of Technology and Media

 
Smartphones: Constructing Identities and Relationships

 
Constructing Identities and Maintaining Relationships Online

 
Focus Questions Revisited

 
Key Concepts

 
Questions to Ask Your Friends

 
Media Connections

 
 
Chapter 12 Interviewing
Preparing for an Interview

 
Interviews

 
Pre-Interview Responsibilities

 
Beginning an Employment Interview

 
Asking the Questions During an Employment Interview

 
Answering the Questions During an Employment Interview

 
Concluding an Employment Interview

 
Post-Interview Responsibilities

 
Focus Questions Revisited

 
Key Concepts

 
Questions to Ask Your Friends

 
Media Connections

 
 
PART IV. PRESENTATION SKILLS IN CONTEXT
 
Chapter 13 Preparing for a Presentation
Presenting and Relationships

 
Getting Ready to Present

 
How Do You Analyze Audiences?

 
Selecting Your Topic

 
Determining the Purpose and Thesis of Your Presentation

 
Evidence and Support Material

 
Selecting and Using Evidence and Support Material

 
Selecting and Searching for Sources (Inventio)

 
Focus Questions Revisited

 
Key Concepts

 
Questions to Ask Your Friends

 
Media Connections

 
 
Chapter 14 Developing a Presentation
Gaining Confidence as a Speaker

 
The Body: How Do You Develop an Argument?

 
Introductions and Conclusions

 
Focus Questions Revisited

 
Key Concepts

 
Questions to Ask Your Friends

 
Media Connections

 
 
Chapter 15 Giving Informative and Persuasive Talks
Key Features of Informative Presentations

 
Key Features of Persuasive Presentations

 
Focus Questions Revisited

 
Key Concepts

 
Questions to Ask Your Friends

 
Media Connections

 
 
Chapter 16 Delivering a Presentation
Managing Emotions About Speaking

 
Guidelines for Effective Delivery: Answers to Common Questions

 
Styles of Delivery

 
Effective Delivery

 
Presentation Aids

 
Making the Most of Your Anxieties

 
Focus Questions Revisited

 
Key Concepts

 
Questions to Ask Your Friends

 
Media Connections

 
 
Appendix: Sample Presentations
 
Glossary
 
References
 
Index

Supplements

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  • Answers to in-text photo caption questions

“A refreshing introduction to communication as a viable academic discipline, while not neglecting the skill components needed by our students.”

Laurie Diles
Harding University

“A comprehensive, student-focused exploration of the complexity of human communication”

Darrell Mullins
Salisbury University

“Clean, clear and crisp! Easy to read and filled with solid content.”

Greg Scott
Kuyper College

“The book is innovative in many aspects, and thus presents a valuable addition to existing literature I use for teaching and research.”

Dr. Martina Topic
Leeds Beckett University, Leeds Business School

“This textbook is a great option for those who understand human communication as a discipline that is not codependent of digital platforms and computer-mediated communication.”

Manuel G. Avilés-Santiago
Arizona State University

“This is a thorough and well researched work on the subject of communication. It is written in a conversational tone but does a good job of breaking down somewhat difficult topics to their base components. It uses real world examples to illustrate some of the more advanced theories. It also asks questions about the subject matter that would require the student, who is used to regurgitating facts to actually read, ponder and understand.”

Jeanean Eldridge
Upper Iowa University
Key features

NEW TO THIS EDITION

  • Cultural elements of communication have been reinforced throughout the text, and the culture chapter has been moved to an earlier section of the book so that culture is recognized and understood as fundamental when students explore other issues of communication.
  • New content has been added, and existing content has been updated to correspond with the dynamic nature of communication and an ever-changing global society. Such changes have also been based on suggestions offered by existing users to further enhance student understanding and appreciation of communication.
  • This book continues to lead the way among introductory course textbooks in its inclusion and integration of social media and technology with additional discussions of such content in this edition.
  • Pedagogical features have been updated and enhanced to correspond with updates in research and to reflect cultural and societal changes and issues that have emerged since the previous edition.
  • A new appendix featuring sample presentations and outlines helps students give more effective presentations.
  • YouSeeU: Help your students practice and improve their public speaking skills with easy-to-use video recording tools.
  • ?SpeechPlanner: Guide your students through the process of planning, preparing, and practicing their speech—one step at a time!

KEY FEATURES

  • This version of the authors’ popular introductory survey text includes four public speaking chapters and a new appendix with sample presentations.
  • Topics are continuously connected to everyday life and student experiences, assisting students in understanding their lives, preparing them for their careers, and setting them on the path toward lifelong learning
  • Chapters generally not included in other textbooks but increasingly relevant in the discipline and in the personal and professional lives of students, such as workplace communication, leadership, and social media and technology, are included
  • The book’s relational perspective and everyday communication theme demonstrates how all communication is interconnected, enhancing student understanding
  • Numerous tables and figures help synthesize the material, while photographs in every chapter involve students in the material by posing thought-provoking questions
  • Analyzing Everyday Communication boxes encourage students to apply what they have learned in the analysis of everyday life situations
  • By the way… boxes illuminate chapter topics with unique and surprising information 
  • Communication + You boxes ask students to consider the material in relation to personal experiences in daily life
  • Disciplinary Debate boxes ask students to consider competing views within communication scholarship
  • Ethical Issue boxes urge students to contemplate and develop a position regarding ethical quandaries that arise in communication
  • Make your case boxes challenge students to take a particular position on the issues discussed in the text
  • Skills You Can Use boxes provide guidelines for integrating the material into everyday life

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