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Designing and Managing Programs

Designing and Managing Programs
An Effectiveness-Based Approach

Sixth Edition

September 2022 | 272 pages | SAGE Publications, Inc

Designing and Managing Programs for human services helps readers grasp the meaning and significance of measuring performance and evaluating outcomes. Hands-on and practical, the book incorporates the principles of effectiveness-based planning as it addresses the steps of designing, implementing, and evaluating a human services program at the local agency level. Meaningful examples at every stage of the process—from problem analysis and needs assessment to evaluating effectiveness and calculating costs—enhance reader understanding of how concepts are implemented in the real world. The Sixth Edition contains new examples and references, and updates based on changes to federal regulations.

PART I: Assessing Current Practices
1 Contemporary Issues in Human Service Program Planningand Administration
PART II: Problem Analysis/Needs Assessment
2 The Contribution of Theory to Program Planning
3 Understanding Social Problems
4 Needs Assessment: Theoretical Considerations
5 Needs Assessment: Approaches to Measurement
PART III: Planning, Designing, and Tracking the Intervention
6 Selecting the Appropriate Intervention Strategy
7 Organizational Mission and Program Goals, Objectives, and Activities
8 Designing Effective Programs
9 Designing Effectiveness-Based Information Systems
Part IV: Calculating the Value and Cost of the Intervention
10 Performance Measurement, Monitoring, and Program Evaluation
11 Impact Program Evaluation and Hypothesis Testing
12 Budgeting for Financial Control, Management, and Planning
13 Developing Line-Item, Functional, and Program Budgeting Systems
Key features
  • An emphasis on diversity teaches students and program planners how to develop a well-rounded program that meets the needs of relevant populations.
  • The case example of a domestic violence shelter is used throughout to demonstrate the flow of program development, from initial articulation of its hypothesis through the final stages of evaluation and budget analysis.
  • Chapter summaries, additional case examples, and review questions help readers apply concepts to their own program plans.

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ISBN: 9781544371436