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Experiencing Human Resource Management
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Experiencing Human Resource Management

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March 1998 | 272 pages | SAGE Publications Ltd
Experiencing Human Resource Management examines human resource management (HRM), its management and effects, from the perspective of those at the "receiving end" of human resource initiatives and strategies. If HRM is to contribute to the objectives of organizations, it is imperative to understand how HRM techniques are being applied and experienced. This book tells the experiences of employees in more than 20 organizations across a number of sectors and countries, and sets out to answer three questions: + A decade or so from its arrival, is HRM delivering its promises? + Of the many documented changes in workplace policies and practices, which can be distinctly attributed to HRM? + Where changes are occurring in HRM, who is benefiting? Presenting not the usual managerial focus, but a rich and valuable view from employees, Experiencing Human Resource Management will be of great value to academics and advanced-level students in human resource management, industrial relations and sociology, as well as to practitioners dealing with employment related issues.

John Monks
Foreword
 
PART ONE:INTRODUCTION
Timothy Clark, Denise Skinner and Christopher Mabey
Experiencing HRM
The Importance of the Inside Story

 
Karen Legge
The Morality of HRM
 
PART TWO: QUALITY AND CULTURE CHANGE PROGRAMMES
Chris Rees
Empowerment through Quality Management
Employee Accounts from Inside a Bank, a Hotel and Two Factories

 
Linda Glover and Deborah Fitzgerald Moore
Total Quality Management
Shop Floor Perspectives

 
Graeme Martin, Phil Beaumont and Harry Staines
Changing Corporate Culture
Paradoxes and Tensions in Local Authority

 
 
PART THREE: THE PERCEIVED IMPACT OF HRM ON PRODUCTIVITY AND PERFORMANCE
Jason Heyes
Training and Development at an Agro Chemical Plant
Aisling Kelly and Kathy Monks
View from the Bridge and Life on Deck
Contrasts and Contradictions in Performance-Related Pay

 
Julia Connell and Suzanne Ryan
Culture Change within a Regional Business Network
 
PART FOUR: HRM PROVIDING CHOICES AND OPPORTUNITIES
Patrick Gunnigle and Michael Morley
Strategic Integration and Industrial Relations in Greenfield Sites
Mary Mallon
From Public Sector Employees to Portfolio Workers
Pioneers of New Careers?

 
Paul Iles, Elisabeth Wilson and Deborah Hicks-Clarke
Diversity Climates and Gendered Cultures
A Cross Sector Analysis

 
Diane Preston and Cathy Hart
A Trail of Clues for Graduate Trainees
Rona S Beattie and Marilyn McDougall
Inside or Outside HRM? Lateral Learning in Two Voluntary Sector Organizations
 
PART FIVE: CONCLUSION
Christopher Mabey, Timothy Clark and Denise Skinner
Getting the Story Straight

`The case studies in this book are wide and varied, and together comprise a fascinating picture of HRM in practice. There is a need to understand HRM techniques as they have been and are being applied... these essays will help that process of understanding' - John Monks (from the Preface)

`This book offers some interesting and challenging thoughts on the effectiveness of HRM...an interesting introduction to HRM students hoping to aquire knowledge' - International Journal of Selection and Assessment

`For many teaching and researching HRM and associated subjects this will be a valuable and timely book. The collection of case studies that form its core will act as a valuable resource and counterweight to much managerialist literature in the area' - Management Learning

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