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Interpersonal Communication
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Interpersonal Communication

Fourth Edition
Experience with SAGE edge


January 2019 | 448 pages | SAGE Publications, Inc
Richard L. West and Lynn H. Turner's Interpersonal Communication, 4th Edition empowers students by providing both the knowledge and practical skills they need to make choices as effective communicators in today's rapidly changing and technologically advanced society. The text eliminates the perceived division between theory and practice and clarifies their fundamental interconnections. The text powerfully supports skill development by exploring communication concepts in tandem with realistic scenarios and concrete behavior choices students can make in order to become more effective communicators. Rather than "telling" students how to communicate, the authors list a "toolbox" of key skills pertaining to each theory so students can actively choose and experiment with strategies appropriate for a given situation. Filled with realistic examples and scenarios that reflect the diversity and interactions of today's students, Interpersonal Communication makes clear connections between theory, skills, and the life situations we all encounter on a daily basis.
 
1. Foundations of Interpersonal Communication
1.1 The Evolution and Foundation of the Communication Field  
1.2 Defining Interpersonal Communication  
1.3 Three Models of Human Communication  
1-4 The Principles of Interpersonal Communication  
1-5 Dispelling Myths about Interpersonal Communication  
1-6 Interpersonal Communication Ethics  
Chapter Wrap-Up  
 
2. Communication, Culture, and Identity
2.1 Defining Culture  
2.2 Diversity around the Globe and In the United States  
2.3 Why Study Intercultural Communication?  
2.4 Dimensions of Culture  
2.5 Challenges of Intercultural Communication  
2.6 Skill Set For Intercultural Understanding  
Chapter Wrap-Up  
 
3.1 Understanding Interpersonal Perception
3.2 Influences on Perception  
3.3 Dimensions of the Self  
3.4 Identity Management  
3.5 Online Identity Management  
3.6 Skill Set: Improving Perception Checking and Self-Actualization  
Chapter Wrap-Up  
 
4. Communication Verbally
4.1 Understanding Verbal Symbols  
4.2 Factors Affecting Verbal Symbols  
4.3 The Destructive and Constructive Sides of Verbal Symbols  
4.4 Skill Set For Improving Verbal Communication  
Chapter Wrap-Up  
 
5. Communicating Nonverbally
5.1 Assumptions of Nonverbal Communication  
5.2 Nonverbal Communication Codes  
5.3 The Influence of Culture on Nonverbal Communication  
5.4 The Influence of Technology on Nonverbal Communication  
5.5 Skill Set For Increasing Nonverbal Communication Effectiveness  
Chapter Wrap-Up  
 
6. Listening and Responding Effectively
6.1 Lend Me Your Ear: Differences between Hearing and Listening  
6.2 The Components of the Listening Process  
6.3 The Value and Importance of Listening  
6.4 The Barriers: Why We Don’t Listen  
6.5 Poor Listening Habits  
6.6 Styles of Preferred Listening  
6.7 Culture and the Listening Process  
6.8 Skill Set For Effective Listening  
Chapter Wrap-Up  
 
7. Communicating and Emotion
7.1 Defining Emotion  
7.2 Explaining Emotion: Biology and Social Interaction  
7.3 Emotion and Communication  
7.4 Influences on Emotional Expression  
7.5 Recognizing Blends in Emotional Communication  
7.6 Skill Set For Emotional Communication  
Chapter Wrap-Up  
 
8. Sharing Personal Information
8.1 Definition of Self- Disclosure: Opening Up  
8.2 Reasons for Revealing and Concealing Personal Information  
8.3 Factors Affecting Self-Disclosure  
8.4 Principles of Self-Disclosure  
8.5 Explaining Self-Disclosure  
8.6 Skill Set For Effective Disclosing  
Chapter Wrap-Up  
 
9. Communicating Conflict
9.1 Defining Conflict  
9.2 Communication Patterns and Styles in Conflict  
9.3 The Destructive and Constructive Sides of Interpersonal Conflict  
9.4 Explaining Conflict  
9.5 The Relationship of Conflict to Power  
9.6 Skill Set For Effective Conflict Management  
Chapter Wrap-Up  
 
10. Communicating in Close Relationships
10.1 Understanding Close Relationships  
10.2 Thinking and Talking About Close Relationships  
10.3 Influences on Close Relationships  
10.4 Developing Interpersonal Relationships through Stages  
10.5 Explaining Communication in Close Relationships  
10.6 Skill Set For Communicating In Close Relationships  
Chapter Wrap-Up  
 
11. Communicating with Families, Friends, and Romantic Partners
11.1 Family Relationships  
11.2 Close Friendships  
11.3 Romantic Relationships  
11.4 Skill Set For Improving Your Interpersonal Communication with Family Members, Close Friends, and Romantic Partners  
Chapter Wrap-Up  

Supplements

Instructor Resource Site
SAGE edge offers a robust online environment featuring an impressive array of tools and resources for review, study, and further exploration, keeping both instructors and students on the cutting edge of teaching and learning. SAGE edge content is open access and available on demand. Learning and teaching has never been easier!
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SAGE edge for Instructors supports teaching by making it easy to integrate quality content and create a rich learning environment for students.

  • Test banks provide a diverse range of pre-written options as well as the opportunity to edit any question and/or insert personalized questions to assess students’ progress and understanding
  • Sample course syllabi for semester and quarter courses provide suggested models for structuring one’s course
  • Editable, chapter-specific PowerPoint® slides offer complete flexibility for creating a multimedia presentation for the course
  • EXCLUSIVE! Access to full-text SAGE journal articles have been carefully selected to support and expand on the concepts presented in each chapter to encourage students to think critically
  • Video and multimedia links that appeal to students with different learning styles
  • Lecture notes summarize key concepts by chapter to ease preparation for lectures and class discussions
  • Coursepacks provide easy LMS integration
Student Study Site

SAGE edge offers a robust online environment featuring an impressive array of tools and resources for review, study, and further exploration, keeping both instructors and students on the cutting edge of teaching and learning. SAGE edge content is open access and available on demand. Learning and teaching has never been easier!

SAGE edge for Students provides a personalized approach to help students accomplish their coursework goals in an easy-to-use learning environment.

  • Mobile-friendly Flashcards strengthen understanding of key terms and concepts
  • Mobile-friendly practice quizzes allow for independent assessment by students of their mastery of course material
  • Learning objectives reinforce the most important material
  • EXCLUSIVE! Access to full-text SAGE journal articles that have been carefully selected to support and expand on the concepts presented in each chapter
  • Video and multimedia links that appeal to students with different learning styles

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Paperback
ISBN: 9781544336664
$90.00