Knowledge in Organizations addresses the increasing need in organizations to make knowledge and experience of individuals and groups explicit, by providing a comprehensive set of methods for capturing personal and organizational knowledge. Although it is apparent that for most of their actions people in organizations rely on experience and other forms of implicit knowledge, little attention has been given to ways of eliciting and capturing such knowledge. In a time and context where the business rationale is more and more based on knowledge rather than tangible assets, this becomes essential. By distinguishing between two major forms of thought, five kinds of mental material, and three types of thinking, Knowledge in Organizations provides a clear framework through which knowledge access, transfer, and creation in organizations can be understood, and the reflection on and sharing of knowledge can be enhanced. Knowledge in Organizations will be of value to academics, advanced-level students, and practitioners in management, organizational development and behavior, and occupational psychology.
The Need To Work with Perceptions
Knowledge and Its Capture
The Role of Physical Representations in Knowledge Elicitation
Working with Different Forms of Thought
Invoking Different Types of Thinking
Focusing on Specific Kinds of Mental Material