This fully revised and updated second edition looks at the study of social work management and organisations, focusing on relationships with crucial partners such as central government agencies, local partners and other social care organisations. Through an examination of current research and practice, the author explores the relationships between ideology, professional and personal values and decision making in organisational culture. Included in the text are case studies, activities and further reading lists to aid learning.
The nature of organisations delivering social work and social care: structures and cultures
Management, leadership and change management in social care
Working within the organisational performance and regulatory framework: quality assurance systems
Service user involvement and customer care
Resource management in social care organisations
The organisational equalities framework
Dignity at work