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Organizational Behavior

Organizational Behavior
A Skill-Building Approach

Third Edition
Available with:

February 2023 | 488 pages | SAGE Publications, Inc

Organizational Behavior: A Skill-Building Approach 3e helps students see just how much organizational success depends on organizational behavior. Translating the latest research into practical applications and best practices, authors Christopher P. Neck, Jeffery D. Houghton, and Emma Murray unpack how managers can develop their managerial skills to unleash the potential of their employees. The text examines how individual characteristics, group dynamics, and organizational factors affect performance, motivation, and job satisfaction, providing students with a holistic understanding of OB. Packed with critical thinking opportunities, experiential exercises, and real-world case studies,  Organizational Behavior 3e provides students with a fun, hands-on introduction to the fascinating world of OB. 


Part I: Introduction
Chapter 1: Why Organizational Behavior Matters
Part II: Individual Processes
Chapter 2: Diversity, Equity, and Inclusion
Chapter 3: Personality and Individual Differences
Chapter 4: Perception and Learning
Chapter 5: Emotions, Attitude, and Stress
Chapter 6: Motivation: Concepts and Theoretical Perspectives
Chapter 7: Motivation: Practices and Applications
Part III: Teams and Teamwork
Chapter 8: Teams
Chapter 9: Decision Making, Creativity, and Innovation
Chapter 10: Ethics and Social Responsibility in Organizations
Chapter 11: Effective Communication
Chapter 12: Trust, Conflict, and Negotiation
Part IV: Leadership and Influence Processes
Chapter 13: Leadership Perspectives
Chapter 14: Influence, Power, and Politics
Part V: Organizational Context
Chapter 15: Organizations and Culture
Chapter 16: Organizational Change and Structure
Name Index
Subject Index
Key features


  • 80% new chapter references provide the most current research on OB concepts and theories.
  • New Diversity, Equity, and Inclusion chapter explains the importance of DEI in organizational behavior, identifying the different ways businesses can promote a diverse, equitable, and inclusive culture. 
  • Updated chapter on Personality and Individual Differences includes two new cases on Adobe and The Peak Fleet, and has updated coverage of nature versus nurture, trait theories of personality, and assessing and interpreting character strengths. 
  • New and expanded coverage of the COVID-19 pandemic and remote work, emotional intelligence and cultural variations in emotional expression, and the ethics of artificial intelligence (AI).
  • 15 new case studies on real-world companies such as Zoom, Sephora, and Hilton. 
  • New experiential exercises and new online exercises added to each chapter for easy use in face-to-face, online, and hybrid classes.   


  • Emphasis on explaining why organizational behavior matters and debunking the myth that OB is just common sense.
  • Up For Debate features challenge students to think critically about controversial management issues.
  • Examining the Evidence boxed features unpack cutting-edge research findings.
  • Skill-building approach along with an emphasis on critical thinking equips students with the mindset and skills needed to thrive in today’s organizations.  
  • 30 real-world case studies  profile a wide range of companies and individuals using OB theories and concepts. Examples include Adobe and Zoom.
  • Experiential exercises, self-assessments, and Thinking Critically questions allow students to engage with the content and understand how organizational behavior affects their lives.  
  • You Make the Call videos present students with realistic workplace dilemmas they must solve, giving students a chance to practice their critical thinking and decision-making abilities.
  • Did You Know? videos expose students to counter-intuitive or little known OB facts, challenging student assumptions that OB is just common sense.
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