Organizational Communication
A Critical Introduction
Second Edition
Dennis K. Mumby
- University of North Carolina at Chapel Hill, USA
Timothy R. Kuhn
- University of Colorado, USA
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While traditional in its coverage of the major research traditions that have developed over the past 100 years, Organizational Communication is the first textbook in the field that is written from a critical perspective while providing a comprehensive survey of theory and research in organizational communication.
Extensively updated and incorporating relevant current events, the Second Edition familiarizes students with the field of organizational communication—historically, conceptually, and practically—and challenges them to critically reflect on their common sense understandings of work and organizations, preparing them for participation in 21st-century organizational settings. Linking theory with practice, Dennis K. Mumby and new co-author Timothy R. Kuhn skillfully explore the significant role played by organizations and corporations in constructing our identities.
Contents
Preface
Preface
Acknowledgments
Acknowledgments
PART I. STUDYING ORGANIZATIONS CRITICALLY
- 1. What Is Organizational Communication?
- Time, Space, and the Emergence of the Modern Organization
- Organizations as Communicative Structures of Power
- Defining Organizational Communication
- Communication, Organizations, and Work
- Conclusion
- Critical Applications
- Key Terms
- Student Study Site
- 2. Developing a Critical Approach to Organizational Communication
- Understanding Theory in the Critical Analysis of Organizational Communication
- Unpacking the Critical Approach
- Understanding Organizational Communication From a Critical Perspective
- Conclusion
- Critical Applications
- Key Terms
- Student Study Site
PART II. STUDYING ORGANIZATIONAL COMMUNICATION HISTORICALLY
- 3. Fordism and Organizational Communication
- The Fordist Organization
- Fordism and Scientific Management
- Fordism and Bureaucracy
- Fordism and the Human Relations School
- Fordism and Human Resources Management
- Conclusion
- Critical Applications
- Key Terms
- Student Study Site
- 4. Organizations as Communication Systems
- Situating the Systems Perspective
- The Principles of the Systems Perspective
- The “New Science” of Systems Theory: Complexity and Chaos
- Karl Weick: Organizing and Communicating
- Conclusion
- Critical Applications
- Key Terms
- Student Study Site
- 5. Communication, Culture, and Organizing
- The Emergence of the Cultural Approach
- Two Perspectives on Organizational Culture
- Conclusion
- Critical Applications
- Key Terms
- Student Study Site
PART III. CRITICAL PERSPECTIVES ON ORGANIZATIONAL COMMUNICATION AND THE NEW WORKPLACE
- 6. Post-Fordism and Organizational Communication
- The Fall of Fordism and the Rise of Post-Fordism
- Neoliberalism as an Economic System
- Neoliberalism as a Hegemonic Discourse
- The Post-Fordist Workplace: A New Organizational Model
- Conclusion
- Critical Applications
- Key Terms
- Student Study Site
- 7. Power and Resistance at Work
- The Community Power Debate
- Power, Ideology, and Organizational Communication
- Resisting Workplace Control
- Biopower and Organizational Communication
- Conclusion
- Critical Applications
- Key Terms
- Student Study Site
- 8. Communicating Gender at Work
- Feminist Perspectives on Organizational Communication
- Masculinity and Organizational Communication
- Sexual Harassment in the Workplace
- Conclusion
- Critical Applications
- Key Terms
- Student Study Site
- 9. Communicating Difference at Work
- Defining Difference at Work
- Race and Organizational Communication
- Sexuality and Organizational Communication
- Conclusion
- Critical Applications
- Key Terms
- Student Study Site
- 10. Branding, Work, and Consumption
- Branding and Capitalism in the 20th Century
- The Evolution of Branding: Three Models
- Work, Branding, and the Entrepreneurial Self
- The Ethics of Branding
- Conclusion
- Critical Applications
- Key Terms
- Student Study Site
- 11. Leadership Communication in the New Workplace
- Traditional Perspectives on Leadership
- New Approaches to Leadership
- A Critical Communication Perspective on Leadership
- Conclusion
- Critical Applications
- Key Terms
- Student Study Site
- 12. Information and Communication Technologies in/at Work
- Understanding Technology
- New Technologies, New Challenges
- Conclusion
- Critical Applications
- Key Terms
- Student Study Site
- 13. Organizational Communication, Globalization, and Corporate Social Responsibility
- Defining Globalization
- Spheres of Globalization
- Organizing Against Globalization
- Globalization and Corporate Social Responsibility
- Conclusion
- Critical Applications
- Key Terms
- Student Study Site
- 14. Communication, Meaningful Work, and Personal Identity
- Meaningful Work
- Managing Work Identity: Some Historical Context
- Creating and Managing Work Identities
- No Collar, No Life
- Conclusion
- Critical Applications
- Key Terms
- Student Study Site
Glossary
Glossary
References
References
Index
Index
About the Authors
About the Authors
Resources
Instructor Resource Site
Password-protected Instructor Resources include the following:
- A Microsoft® Word® test bank is available containing multiple choice, true/false, short answer, and essay questions for each chapter. The test bank provides you with a diverse range of pre-written options as well as the opportunity for editing any question and/or inserting your own personalized questions to effectively assess students’ progress and understanding.
- Editable, chapter-specific Microsoft® PowerPoint® slides offer you complete flexibility in easily creating a multimedia presentation for your course.
- Lecture notes summarize key concepts on a chapter-by-chapter basis to help with preparation for lectures and class discussions.
- Sample course syllabi for semester and quarter courses provide suggested models for use when creating the syllabi for your courses.
Additional materials
Description
While traditional in its coverage of the major research traditions that have developed over the past 100 years, Organizational Communication is the first textbook in the field that is written from a critical perspective while providing a comprehensive survey of theory and research in organizational communication.
Extensively updated and incorporating relevant current events, the Second Edition familiarizes students with the field of organizational communication—historically, conceptually, and practically—and challenges them to critically reflect on their common sense understandings of work and organizations, preparing them for participation in 21st-century organizational settings. Linking theory with practice, Dennis K. Mumby and new co-author Timothy R. Kuhn skillfully explore the significant role played by organizations and corporations in constructing our identities.
Contents
Preface
Preface
Acknowledgments
Acknowledgments
PART I. STUDYING ORGANIZATIONS CRITICALLY
- 1. What Is Organizational Communication?
- Time, Space, and the Emergence of the Modern Organization
- Organizations as Communicative Structures of Power
- Defining Organizational Communication
- Communication, Organizations, and Work
- Conclusion
- Critical Applications
- Key Terms
- Student Study Site
- 2. Developing a Critical Approach to Organizational Communication
- Understanding Theory in the Critical Analysis of Organizational Communication
- Unpacking the Critical Approach
- Understanding Organizational Communication From a Critical Perspective
- Conclusion
- Critical Applications
- Key Terms
- Student Study Site
PART II. STUDYING ORGANIZATIONAL COMMUNICATION HISTORICALLY
- 3. Fordism and Organizational Communication
- The Fordist Organization
- Fordism and Scientific Management
- Fordism and Bureaucracy
- Fordism and the Human Relations School
- Fordism and Human Resources Management
- Conclusion
- Critical Applications
- Key Terms
- Student Study Site
- 4. Organizations as Communication Systems
- Situating the Systems Perspective
- The Principles of the Systems Perspective
- The “New Science” of Systems Theory: Complexity and Chaos
- Karl Weick: Organizing and Communicating
- Conclusion
- Critical Applications
- Key Terms
- Student Study Site
- 5. Communication, Culture, and Organizing
- The Emergence of the Cultural Approach
- Two Perspectives on Organizational Culture
- Conclusion
- Critical Applications
- Key Terms
- Student Study Site
PART III. CRITICAL PERSPECTIVES ON ORGANIZATIONAL COMMUNICATION AND THE NEW WORKPLACE
- 6. Post-Fordism and Organizational Communication
- The Fall of Fordism and the Rise of Post-Fordism
- Neoliberalism as an Economic System
- Neoliberalism as a Hegemonic Discourse
- The Post-Fordist Workplace: A New Organizational Model
- Conclusion
- Critical Applications
- Key Terms
- Student Study Site
- 7. Power and Resistance at Work
- The Community Power Debate
- Power, Ideology, and Organizational Communication
- Resisting Workplace Control
- Biopower and Organizational Communication
- Conclusion
- Critical Applications
- Key Terms
- Student Study Site
- 8. Communicating Gender at Work
- Feminist Perspectives on Organizational Communication
- Masculinity and Organizational Communication
- Sexual Harassment in the Workplace
- Conclusion
- Critical Applications
- Key Terms
- Student Study Site
- 9. Communicating Difference at Work
- Defining Difference at Work
- Race and Organizational Communication
- Sexuality and Organizational Communication
- Conclusion
- Critical Applications
- Key Terms
- Student Study Site
- 10. Branding, Work, and Consumption
- Branding and Capitalism in the 20th Century
- The Evolution of Branding: Three Models
- Work, Branding, and the Entrepreneurial Self
- The Ethics of Branding
- Conclusion
- Critical Applications
- Key Terms
- Student Study Site
- 11. Leadership Communication in the New Workplace
- Traditional Perspectives on Leadership
- New Approaches to Leadership
- A Critical Communication Perspective on Leadership
- Conclusion
- Critical Applications
- Key Terms
- Student Study Site
- 12. Information and Communication Technologies in/at Work
- Understanding Technology
- New Technologies, New Challenges
- Conclusion
- Critical Applications
- Key Terms
- Student Study Site
- 13. Organizational Communication, Globalization, and Corporate Social Responsibility
- Defining Globalization
- Spheres of Globalization
- Organizing Against Globalization
- Globalization and Corporate Social Responsibility
- Conclusion
- Critical Applications
- Key Terms
- Student Study Site
- 14. Communication, Meaningful Work, and Personal Identity
- Meaningful Work
- Managing Work Identity: Some Historical Context
- Creating and Managing Work Identities
- No Collar, No Life
- Conclusion
- Critical Applications
- Key Terms
- Student Study Site
Glossary
Glossary
References
References
Index
Index
About the Authors
About the Authors
Resources
Instructor Resource Site
Password-protected Instructor Resources include the following:
- A Microsoft® Word® test bank is available containing multiple choice, true/false, short answer, and essay questions for each chapter. The test bank provides you with a diverse range of pre-written options as well as the opportunity for editing any question and/or inserting your own personalized questions to effectively assess students’ progress and understanding.
- Editable, chapter-specific Microsoft® PowerPoint® slides offer you complete flexibility in easily creating a multimedia presentation for your course.
- Lecture notes summarize key concepts on a chapter-by-chapter basis to help with preparation for lectures and class discussions.
- Sample course syllabi for semester and quarter courses provide suggested models for use when creating the syllabi for your courses.
Additional materials
Sage US
| Format | Published Date | ISBN | Price |
|---|
While traditional in its coverage of the major research traditions that have developed over the past 100 years, Organizational Communication is the first textbook in the field that is written from a critical perspective while providing a comprehensive survey of theory and research in organizational communication.
Extensively updated and incorporating relevant current events, the Second Edition familiarizes students with the field of organizational communication—historically, conceptually, and practically—and challenges them to critically reflect on their common sense understandings of work and organizations, preparing them for participation in 21st-century organizational settings. Linking theory with practice, Dennis K. Mumby and new co-author Timothy R. Kuhn skillfully explore the significant role played by organizations and corporations in constructing our identities.
Table Of Contents:
- Preface
- Acknowledgments
- PART I. STUDYING ORGANIZATIONS CRITICALLY
- 1. What Is Organizational Communication?
- Time, Space, and the Emergence of the Modern Organization
- Organizations as Communicative Structures of Power
- Defining Organizational Communication
- Communication, Organizations, and Work
- Conclusion
- Critical Applications
- Key Terms
- Student Study Site
- 2. Developing a Critical Approach to Organizational Communication
- Understanding Theory in the Critical Analysis of Organizational Communication
- Unpacking the Critical Approach
- Understanding Organizational Communication From a Critical Perspective
- Conclusion
- Critical Applications
- Key Terms
- Student Study Site
- PART II. STUDYING ORGANIZATIONAL COMMUNICATION HISTORICALLY
- 3. Fordism and Organizational Communication
- The Fordist Organization
- Fordism and Scientific Management
- Fordism and Bureaucracy
- Fordism and the Human Relations School
- Fordism and Human Resources Management
- Conclusion
- Critical Applications
- Key Terms
- Student Study Site
- 4. Organizations as Communication Systems
- Situating the Systems Perspective
- The Principles of the Systems Perspective
- The “New Science” of Systems Theory: Complexity and Chaos
- Karl Weick: Organizing and Communicating
- Conclusion
- Critical Applications
- Key Terms
- Student Study Site
- 5. Communication, Culture, and Organizing
- The Emergence of the Cultural Approach
- Two Perspectives on Organizational Culture
- Conclusion
- Critical Applications
- Key Terms
- Student Study Site
- PART III. CRITICAL PERSPECTIVES ON ORGANIZATIONAL COMMUNICATION AND THE NEW WORKPLACE
- 6. Post-Fordism and Organizational Communication
- The Fall of Fordism and the Rise of Post-Fordism
- Neoliberalism as an Economic System
- Neoliberalism as a Hegemonic Discourse
- The Post-Fordist Workplace: A New Organizational Model
- Conclusion
- Critical Applications
- Key Terms
- Student Study Site
- 7. Power and Resistance at Work
- The Community Power Debate
- Power, Ideology, and Organizational Communication
- Resisting Workplace Control
- Biopower and Organizational Communication
- Conclusion
- Critical Applications
- Key Terms
- Student Study Site
- 8. Communicating Gender at Work
- Feminist Perspectives on Organizational Communication
- Masculinity and Organizational Communication
- Sexual Harassment in the Workplace
- Conclusion
- Critical Applications
- Key Terms
- Student Study Site
- 9. Communicating Difference at Work
- Defining Difference at Work
- Race and Organizational Communication
- Sexuality and Organizational Communication
- Conclusion
- Critical Applications
- Key Terms
- Student Study Site
- 10. Branding, Work, and Consumption
- Branding and Capitalism in the 20th Century
- The Evolution of Branding: Three Models
- Work, Branding, and the Entrepreneurial Self
- The Ethics of Branding
- Conclusion
- Critical Applications
- Key Terms
- Student Study Site
- 11. Leadership Communication in the New Workplace
- Traditional Perspectives on Leadership
- New Approaches to Leadership
- A Critical Communication Perspective on Leadership
- Conclusion
- Critical Applications
- Key Terms
- Student Study Site
- 12. Information and Communication Technologies in/at Work
- Understanding Technology
- New Technologies, New Challenges
- Conclusion
- Critical Applications
- Key Terms
- Student Study Site
- 13. Organizational Communication, Globalization, and Corporate Social Responsibility
- Defining Globalization
- Spheres of Globalization
- Organizing Against Globalization
- Globalization and Corporate Social Responsibility
- Conclusion
- Critical Applications
- Key Terms
- Student Study Site
- 14. Communication, Meaningful Work, and Personal Identity
- Meaningful Work
- Managing Work Identity: Some Historical Context
- Creating and Managing Work Identities
- No Collar, No Life
- Conclusion
- Critical Applications
- Key Terms
- Student Study Site
- Glossary
- References
- Index
- About the Authors