Systems Analysis & Design Fundamentals

Ned Kock - Texas A&M International University, Laredo, USA, Texas A&M International University

July 2006 | 336 pages | SAGE Publications, Inc

Systems Analysis & Design Fundamentals: A Business Process Redesign Approach uniquely integrates traditional and modern systems analysis with design methods and techniques. By using a business process redesign approach, author Ned Kock enables readers to understand, in a very applied and practical way, how information technologies can be used to significantly improve organizational quality and productivity.

Key Features:

Breaks new ground in the teaching of systems analysis and design. This book introduces a new business process redesign–oriented approach to teaching systems analysis and design. It goes significantly beyond what one would normally find in similar texts in terms of business process redesign, as well as related emerging trends in business.
Offers a strong hands-on approach that is better aligned with what happens in the real world of organizations today than most traditional textbooks on the topic. The book is based on a retrospective analysis of dozens of real-world projects.
Identifies new and innovative business processes for organizations. Several mini-cases and one comprehensive case of an Italian restaurant chain comprehensively illustrate the methods and techniques discussed in the book.

Accompanied by High-Quality Ancillaries:
An accompanying CD for both students and instructors contains a variety of additional materials, including PowerPoint slides covering key systems analysis and design concepts and techniques, generic syllabi, anotated templates for course project reports, video clips highlighting key aspects of the course, audio clips associated with each of the PowerPoint slides provided, and full-motion screen captured demonstrations of the use of tools discussed in the book.

Intended Audience: This is an ideal text for advanced undergraduate and graduate courses such as Systems Analysis and Design, Business Process Redesign, and Project Capstone courses in Management Information Systems and Computer Science programs.

Talk to the author! http://www.tamiu.edu/~nedkock/

Available Formats

ISBN: 9781412905855	Paperback	Suggested Retail Price: $105.00	Bookstore Price: $84.00
ISBN: 9781452212180	Electronic Version	Suggested Retail Price: $75.40	Bookstore Price: $60.32

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Preface

Acknowledgments

Chapter 1: Introduction

Part I: Emerging Trends in Business

Part I Case: The FBI's Virtual Case File

Chapter 2 Data, Information, and Knowledge Flow in Business Processes

Chapter 3: Return on Investment in Technology

Part II: Understanding Business Processes

Part II Case: DoD's Software Procurement From CSC

Chapter 4: The Past, Present, and Future of Business Process Redesign

Chapter 5: Business Process Modeling Approaches and Diagrams

Part III: Changing Business Processes

Part III Case: IBM Global Financing's Credit Issuance Process

Chapter 6: Selecting a Target for Successful Businesss Process Redesign

Chapter 7: Representing Information and Knowledge in Business Processes

Chapter 8: Redesigning Business Processes

Part IV: Technology-Based Business Process Implementation

Part IV Case: Investars, Inc.'s Outsourcing of Programming to Belarus

Chapter 9: Using IT to Enable New Process Designs

Chapter 10: Redesigning Little Italy Restaurants

Part V: Advanced Technology Issues

Part V Case: Denver International Airport’s Baggage Handling System

Chapter 11: Database Design Concepts and Issues

Chapter 12: Object-Oriented Design Concepts and Issues

Chapter 13: Business Process Automation With ASP

Chapter 14: Conclusion

Appendix A: Complete ASP Code Examples

Appendix B: Answers to Review Questions

Bibliography

Index

About the Author

Other books more compreensive

Professor Dirk Drechsler

MI/UNITS, Hochschule Offenburg

April 7, 2015

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Good choice as a text book for Information Systems students.

Adequately supported with good examples.

Dr Tareq Alhousary

Management Information Systems, Dhofar University

October 19, 2014

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provides helpful background on business process reengineering, unfortunately not enough illustrations in some chapters.

Professor Ruediger Breitschwerdt

Informationsmanagement & Wirtschaftsinformatik, University of Osnabruck

June 18, 2013

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Key features

A new business process redesign-oriented approach to teaching systems analysis and design. This approach is better aligned with what happens in the real world of organizations today than most traditional textbooks on the topic.
A strong hands-on approach. The book is based on a retrospective analysis of dozens of real world projects.
Several mini-cases, and one comprehensive case of an Italian restaurant chain, where the methods and techniques discussed in the book are illustrated in detail.
An accompanying CD containing a variety of multimedia materials. Among those materials are PowerPoint slides covering key systems analysis and design concepts and techniques, generic syllabi, and annotated templates for course project reports. These materials should be useful to instructors teaching systems analysis and design courses employing traditional as well as online delivery methods.