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Business and Professional Communication- Vantage Digital Option
KEYS for Workplace Excellence

Fifth Edition


January 2023 | SAGE Publications, Inc
About Business and Professional Communication: KEYS for Workplace Excellence, Fifth Edition

Business and Professional Communication, Fifth Edition gives readers the tools they need to move from interview candidate to team member to leader. An emphasis on building skills for business writing and presentations helps students gain a deeper understanding of the role of communication in successfully handling situations like job interviewing, providing feedback to supervisors, and working in teams.

About Business and Professional Communication - Vantage Digital Option, Fifth Edition

An intuitive learning platform you (and your students) will actually love.

Business and Professional Communication: KEYS for Workplace Excellence, Fifth Edition is offered in SAGE Vantage, an intuitive learning platform that integrates quality SAGE textbook content with assignable multimedia activities and auto-graded assessments to drive student engagement and ensure accountability. Unparalleled in its ease of use and built for dynamic teaching and learning, Vantage offers customizable LMS integration and best-in-class support. For a personalized demo, please contact your SAGE representative.

Watch this 90-second video and see how it works:


                              

Search Reference: Course tools done right

 
Part I. Beginning Communication Priniciples
 
Chapter 1. Business and Professional Excellence in the Workplace
 
Chapter 2. Verbal and Nonverbal Communication
 
Chapter 3. Listening
 
Part II. Entering the Workplace
 
Chapter 4. Résumés, Interviews, and Negotiation
 
Chapter 5. Getting To Know Your Diverse Workplace
 
Part III. Developing In the Workplace
 
Chapter 6. Interpersonal Communication at Work
 
Chapter 7. Strengthening Teams and Conducting Meetings
 
Part IV. Excelling In the Workplace
 
Chapter 8. Technology in the Workplace
 
Chapter 9. Business and Professional Writing
 
Chapter 10. Leadership and Conflict Management
 
Part V. Presenting In the Workplace
 
Chapter 11. Informing and Persuading
 
Chapter 12. Speech Design
 
Chapter 13. Delivering a Speech with Professional Excellence
 
Part VI. Surviving In the Workplace
 
Chapter 14. Work–Life Balance
 
Epilogue: Communication Is Work
 
References
 
Glossary
 
Index
 
About the Authors

"This is the smoothest student onboarding process I have ever experienced. Everything is syncing and the students were able to figure things out with almost no help from me."

Echo Leaver
Instructor, Salisbury University

"With Vantage, I set up my course in under 10 minutes, which is unheard of...I love Vantage!"

Karin Machluf
Instructor, Penn State Scranton

"Extremely valuable! Interactive, engaging and simple to use."

Alyssa Salazar
Student, University of North Texas

"It really helps you wrap your head around what you're learning and come to a complete understanding of the course material."

Aubrey Akins
Student, St. Bonaventure University

"Student performance after implementing Vantage is incredible...this is a really tangible way to see that."

Karen Deeming
Instructor, Merced College

"I think that Vantage [is] an ideal system that will promote engagement of students."

Linda Trautman
Instructor, Ohio University

"I am really excited to have tools that help motivate students to actually do the reading…"

Emily Hopkins
Instructor, University of Scranton

"...Really going to deepen students' understanding and...boost their comprehension."

Daniel Okamura
Instructor, University of Nevada, Las Vegas

"I have used every other major digital platform that exists, and I can say that Vantage has no equal."

William Parent
Instructor, San Jacinto College ?

"My learners really enjoyed the SAGE Vantage experience. Many of them said it forced them to read, which aided in their comprehension…The feedback I received is that they all really enjoyed the interactive nature of the program, as well as the [number] of activities…"

Daniel Amoruso
Instructor, Boise State University
Key features
FAVORITE SAGE VANTAGE FEATURES

Features Instructors Love


Features Students Love



Enables Easy, 3-Step Course Creation. Our simple interface enables you to create your course in minutes so you can focus on content. Just enter your course information, select your assignments and grading preferences, and review your settings.

Drives Student Engagement. An evidence-based learning design integrates text content with frequent multimedia activities and learning assessments to facilitate better student preparation, engagement, and learning retention.
  • A student dashboard offers easy access to text content and visually tracks progress on assignments and assessments.
  • Study tools, including flashcards and note-taking, highlighting, and definition look-up capabilities, give students all they need for class preparation and course success.
  • Assignable Knowledge Checks (with helpful hints) provide formative assessments after each major section of text content to reinforce retention of key concepts.
  • Critical Thinking Checks and Chapter Quizzes provide summative assessments at the end of each chapter to measure progress and long-term retention.
  • Assignable multimedia activities with assessment—including video, reading, and self-assessment activities—build critical thinking while consistently engaging students in an interactive application of text content. Focused feedback on correct and incorrect answers eliminates any guesswork in the learning journey.
Ensures Student Accountability. Auto-graded assignments feed your gradebook while instructor reports complement your ability to track student activity, assignment completion, and learning objective mastery. These real-time analytics provide quick insights into individual and class performance for tailoring course instruction to help you address the needs of struggling students.

Delivers First-day-of-class Access and Flexibility. With our 2-week grace period access, all students can use Vantage on the very first day of class. The flexibility to use Vantage on mobile, desktop, or tablet devices means your dynamic Vantage content will consistently be available to learners any time they need it.

Offers Best-in-class Technical Support and Training. Our personalized support for instructors, students, and LMS administrators facilitates an easy transition to Vantage and the quality service you’ve come to expect from SAGE.
  • Customizable Learning Management System (LMS) Integration. Our approach to integration empowers you to drive students to the content you want them to see in your LMS immediately following Single Sign On (SSO). In addition, automatic grade sync and full gradebook integration options can bolster timesaving, streamlined access to all your course content.
  • Dedicated Technical Support. We are proud to offer robust technical assistance from our team of SAGE educational technology experts based in New York. Instructors and students can access extended weekday and weekend support via phone, email, and online communication.
  • Live and Self-Service Training. Synchronous training sessions are available to every Vantage adopter and complement our full suite of self-service “how-to” tools. Guided walk-throughs of basic and advanced Vantage features and live Q & A discussions empower you to personalize your course design and determine how Vantage can best support your teaching goals.
KEY FEATURES OF BUSINESS AND PROFESSIONAL COMMUNICATION: KEYS FOR WORKPLACE EXCELLENCE, FIFTH EDITION

New to this Edition:
  • Updated photo program in each chapter helps students see themselves in a variety of business and professional contexts.
  • Updated Ethical Connection and Tools for Professional Excellence encourage critical thinking and application of content to work life.
  • The revised “KEYS” feature connects reader to a variety of business and professional contexts across industries.
  • Updated examples exist throughout the textbook, reflective of how our world of work has changed based on current events such as the COVID-19 pandemic.
Key Features:
  • Compelling narratives introduce students to each chapter with a contemporary example drawn from the real world.
  • The KEYS organizing theme includes the following features:
    • Know Yourself self-assessments and inventories;
    • Evaluate the Professional Context sections encourage application of knowledge to a variety of professional contexts and situations;
    • Your Communication Interaction features focus on making competent communication choices and selecting the appropriate communication channel;
    • Step Back and Reflect sections present challenges and dilemmas in business and professional contexts, promoting analysis of what went wrong in specific situations.
  • Ethical Connection features emphasize ethics, a foundation of business and professional excellence, in all chapters by connecting a topic to an ethical perspective.
  • Tools for Professional Excellence feature focuses on communication skills development, career tips, and practical strategies for contexts related to business and professional communication, social media, and technology
  • End of chapter Executive Summary promotes reading comprehension and serves as guide to help connect chapter concepts to chapter objectives.
  • Discussion questions build students’ critical thinking skills and help generate classroom discussion.

For Students

For Instructors

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ISBN: 9781071890912

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