Foreword by Robert N. Lussier
About the Author
Part 1: 21st-Century Human Resource Management Strategic Planning and Legal Issues
Chapter 1: The New Human Resource Management Process
Case 1.1 The Changing Role of Human Resources in Organizations: The Curious Case of Zappos
Case 1.2 HRM Careers: Five Growing Areas of Human Resources
Chapter 2: Strategy-Driven Human Resource Management
Case 2.1 The External Environment: When State Government Offers Early Retirement
Case 2.2 HR Strategy: Employees Matter at Costco
Chapter 3: The Legal Environment and Diversity Management
Case 3.1 Major Employment Laws: How Does an Increase in State Minimum Wage Impact an Organization?
Case 3.2 Diversity and Inclusion: What’s the Difference?
Part 2: Staffing
Chapter 4: Matching Employees and Jobs: Job Analysis and Design
Case 4.1 HR Forecasting: Visier – Workforce Forecasting
Case 4.2 Succession Planning: Developing Leaders at General Electric (GE)
Chapter 5: Recruiting Job Candidates
Case 5.1 The Recruiting Process: The Growth of E-Recruitment in Recruiting Job Candidates
Case 5.2 Internal Versus External Candidates: Which Candidate Is More Valuable?
Chapter 6: Selecting New Employees
Case 6.1 The Selection Process: Searching for a New Faculty Member . . . What Step in the Selection Process Are We in Today?
Case 6.2 Looking for “Organizational Fit”: Walter’s Unstructured Interview at Google
Part 3: Developing and Managing
Chapter 7: Training, Learning, Talent Management, and Development
Case 7.1 The Need for Training and Development: Should You Use Massive Open Online Courses (MOOCs) Such as Coursera and Udacity to Recruit and Retain Talent?
Case 7.2 Talent Management and Development: The Talented Harry Saunders's Career Development at the Big Buy Supermarket
Chapter 8: Performance Management and Appraisal
Case 8.1 Why Do We Conduct Performance Appraisals? Jennee LeBeau and the Case of the Missing Performance Appraisal System
Case 8.2 Performance Appraisal Problems: The Trouble With Performance Systems
Chapter 9: Rights and Employee Management
Case 9.1 Coaching, Counseling, and Discipline: HR’s Role—Document, Document, Document
Case 9.2 Trends and Issues in HRM: Mindfulness—A Thoughtful Theory About Leadership
Chapter 10: Employee and Labor Relations
Case 10.1 Unions and Labor Rights: Can Labor Unions and Management Work Together?
Case 10.2 Managing Conflicts: How Can HR Help With Angry Employees?
Part 4: Compensating
Chapter 11: Compensation Management
Case 11.1 Compensation Management: How Does Wage Compression and Pay Secrecy Affect Employee Motivation?
Case 11.2 Trends and Issues in HRM: What Motivates Employees at Work? Expectations or Equity?
Chapter 12: Incentive Pay
Case 12.1 Executive Compensation: New Developments in Executive Compensation
Case 12.2 Trends and Issues in HRM: The Giving Praise Model in Action
Chapter 13: Employee Benefits
Case 13.1 Statutory Benefits: Companies Kicking Your Spouse Off Your Health Care Plans
Case 13.2 Trends and Issues in HRM: Managing: New Laws Regarding Sick Leave
Part 5: Protecting and Expanding Organizational Reach
Chapter 14: Workplace Safety, Health, and Security
Case 14.1 Building a Human Resources Information System While Protecting Health Information From Cyber Attacks
Case 14.2 Trends and Issues in HRM: Future Trends in Human Resource Management
Chapter 15: Organizational Ethics, Sustainability, and Social Responsibility
Case 15.1 Corporate Social Responsibility (CSR): Can Human Resources Help Companies Develop a CSR Program?
Case 15.2 Equal Opportunity, Diversity, and Multiple Generations at Work Together
Chapter 16: Global Issues for Human Resource Managers
Case 16.1 Globalization of Business and HRM: Should Your Marketing Director Become an Expatriate?
Case 16.2 Global Staffing: Developing, Staffing, and Managing Global Human Resources—Katya and Her Russian Background