Communication in Everyday Life
A Survey of Communication

Fourth Edition

Steve Duck - University of Iowa, USA
David T. McMahan - Missouri Western State University, USA

Additional resources:

Courses:
Introduction to Communication Studies | Introduction to Mass Communication

January 2020 | 384 pages | SAGE Publications, Inc

Communication in Everyday Life: A Survey of Communication offers an engaging introduction to communication based on the belief that communication and relationships are always interconnected. Best-selling authors Steve Duck and David T. McMahan incorporate this theme of a relational perspective and a focus on everyday communication to show the connections between concepts and how they can be understood through a shared perspective. Students will learn how topics in communication come together as part of a greater whole, as well as gain practical communication skills, from listening to critical thinking and using technology to communicate. The Fourth Edition includes enhancements to its proven pedagogical features that reflect updates in research, cultural and societal changes, and emerging issues.

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ISBN: 9781544349879	Paperback	Suggested Retail Price: $85.00	Bookstore Price: $68.00
ISBN: 9781544349848	Electronic Version	Suggested Retail Price: $72.50	Bookstore Price: $58.00
ISBN: 9781544349831	Loose-leaf	Suggested Retail Price: $75.00	Bookstore Price: $60.00

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I. COMMUNICATION FOUNDATIONS

1. An Overview of Communication

Learning Outcomes

Everyday Communication and the Relational Perspective

What Is Communication?

Communication Is Symbolic

Communication Requires Meaning

Communication Is Cultural

Communication Is Relational

Communication Involves Frames

Communication Is Both Presentational and Representational

Communication Is a Transaction

Learning Outcomes Revisited

Key Concepts

Communication and You

Technology Connections

II. COMMUNICATION SKILLS

2. Identities, Perceptions, and Communication

Learning Outcomes

Basic Assumptions of Identity Creation

Identifies and Perceptions

Transacting Identities: Communication and Performance

Transacting Identities: Self-Disclosure

Transacting Identities: Other People

Learning Outcomes Revisited

Key Concepts

Communication and You

Technology Connections

3. Verbal Communication

Learning Outcomes

How Is Verbal Communication Symbolic?

Kenneth Burke’s Pentad

Functions of Verbal Communication

Learning Outcomes Revisited

Key Concepts

Communication and You

Technology Connections

4. Nonverbal Communication

Learning Outcomes

Misconceptions about Nonverbal Communication

What Is Nonverbal Communication?

The Functions of Nonverbal Communication

Types of Nonverbal Communication

Learning Outcomes Revisited

Key Concepts

Communication and You

Technology Connections

5. Culture and Communication

Learning Outcomes

How Can Culture Be Identified and Studied?

Structure-Based Cultural Characteristics

Transacting Culture

Learning Outcomes Revisited

Key Concepts

Communication and You

Technology Connections

6. Listening

Learning Outcomes

Why Is Listening Important?

Active Listening

Engaged and Relational Listening

Critical Listening

Recognizing and Overcoming Listening Obstacles

Listening Skills

Learning Outcomes Revisited

Key Concepts

Communication and You

Technology Connections

III. COMMUNICATION CONTEXTS

7. Personal Relationships

Learning Outcomes

What Are Personal Relationships?

Benefits of Personal Relationships

Initiating Relationships: Attraction and the Relationship Filtering Model

Developing and Maintaining Relationships

Coming Apart

Key Concepts

Communication and You

Technology Connections

8. Family Communication

Learning Outcomes

Families as…

Change and Disruption in Family Life

Families Communicate!

Learning Outcomes Revisited

Key Concepts

Communication and You

Technology Connections

9. Groups and Leaders

Learning Outcomes

What Is a Group

Characteristics of Groups

Group Development and Decision Making

Group Decision Making Is about Relationships

Leadership

Learning Outcomes Revisited

Key Concepts

Communication and You

Technology Connections

10. Communication in the Workplace

Learning Outcomes

Learning about the Workplace

Going to Work: The Workplace as a Special Frame

The Workplace as a Culture

The Workplace as Relationships

Learning Outcomes Revisited

Key Concepts

Communication and You

Technology Connections

11. Health Communication

Learning Outcomes

Culture, Society, and Health

Health Communication

Patient and Provider Relationships

Social Networks and the Primary Health Goals of Support

Media, Technology, and Health

Learning Outcomes Revisited

Key Concepts

Communication and You

Technology Connections

12. Technology and Media in Everyday Life

Learning Outcomes

Perceptions of Technology and Media

The Relational Uses of Technology and Media

Cell Phones and Relationships

Maintaining Relationships and the Internet

Learning Outcomes Revisited

Key Concepts

Communication and You

Technology Connections

13. Interpersonal Influence

Learning Outcomes

Presenting to Others and Relating to Audiences

Sequential Persuasion

Emotional Appeals

Compliance Gaining

Fallacious Arguments

And So…

Learning Outcomes Revisited

Key Concepts

Communication and You

Technology Connections

14. Interviewing

Learning Outcomes

Preparing for an Interview

Interviews

Pre-Interview Responsibilities

Beginning an Employment Interview

Asking the Questions During an Employment Interview

Answering the Questions During an Employment Interview

Concluding an Employment Interview

Post-Interview Responsibilities

Learning Outcomes Revisited

Key Concepts

Communication and You

Technology Connections

Supplements

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learning objectives that reinforce the most important material; and
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“Communication in Everyday Life is a wonderful resource for students aspiring to learn more about relationships, media, and communication. It is practical and reminds readers of the many ways we can improve our communication skills to better serve us in areas such as the workplace, family settings, and healthcare. With tremendous attention to detail, the text is an excellent foundation for students as they begin studying communication.”

Alison N. Novak

Rowan University

“Communication in Everyday Life delivers on the promise of its title: it demonstrates to students through explanation, research, and well-chosen examples how communication is the fabric of relationships, which emerge, exist, and end in everyday interaction. This book helps students to understand how they create their identity, their relationships, their families, their cultures, and their careers through everyday communication. It balances theory and insight with tools to improve communication skills, and it therefore offers a tremendous practical benefit to students.”

Lance Brendan Young

Western Illinois University-Quad Cities

"Communication In Everyday Life is a student-focused, student-minded text that approaches communication not as an abstract process, but as the primary mechanism which defines our lives and our reality.”

Andrew F. Rosbury

Collin College

“A very comprehensive survey of interpersonal communication on a wide array of levels that is easy to understand and is appealing to any audience.”

Christopher H. Smejkal

St. Louis Community College at Meramec

“This textbook provides a unique perspective on communication that allows students to become more aware of the impact of communication in their lives.”

Heidi L. Muller

University of Northern Colorado

"A fun and thorough conversation about communication."

Brigit K. Talkington

University of Nebraska Lincoln

“This book provides a well-written and interesting look at all aspects of communication. My students actually enjoy reading it!”

Donna L. Halper

Lesley University

“This text is an excellent choice for an Introduction to Communication Studies course—it is understandable, relatable, and does a great job integrating current research in a variety of communication contexts.”

Lisa Weckerle

Kutztown University of Pennsylvania

Key features

NEW TO THIS EDITION:

Communication and Career boxes present students with guides to integrate the material into their careers, helping them understand how the material applies to career success.
Communication and Social Engagement boxes examine the material in connection to social and civic engagement and activism.
Diverse Voices boxes expand discussion of content to a multicultural perspective, preparing students for today’s diverse world.

KEY FEATURES:

A conversational and engaging writing style makes the book accessible to readers across varying levels of academic preparedness and diverse life experiences.
A unifying theme of a relational perspective recognizes that relationships are central to people’s understanding of the world.
Focus on everyday communication recognizes that while most communication is seemingly ordinary, it is also the place where most interpersonal and life situations take place.
Learning Outcomes identify for readers what they should be able to complete after reading the chapter.
Photographs with accompanying questions allow students to assess their understanding of the material; specific questions to the questions are provided on the open access student study site.
Disciplinary Debate boxes encourage critical thinking by asking students to consider competing views within communication scholarship or positions that counter those presented in the text.
Ethical Issue boxes address an increasingly important area of focus in the discipline by urging students to contemplate and develop a position regarding ethical quandaries that arise in communication.
Technology Connections features lead students to draw from media to further explore the issues discussed in each chapter.
Learning Outcomes Revisited encourage review of chapter material through a pedagogical structure rather than a simple chapter summary.

Overall Book Changes

Table of Contents: (e.g. Reorganization of chapters, chapter deletions, additions, splitting, or combining)

Chapters have been reorganized, specifically with the previous chapter two becoming an appendix.

Pedagogy and Feature Sets:

· Introductory Chapter Pedagogy

Focus Questions have become Learning Outcomes and have been altered according to new content

· End-of-Chapter Pedagogy

Pedagogy has been updated to reflect changes. End-of-chapter features have been completely changed to “Communication and You and Technology Connections”

· Chapter Features

Updated and new pedagogical features appear throughout the chapters

· Glossary

Glossary has been changed to match new and removed terms

.

· Table/Figures, and/or Other Art

Tables, figures, and photos have been added and updated

References:

Updated references appear throughout the book

Overall Manuscript Length:

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II. Chapter-Specific Changes

Please list changes to each element, including textual revision, tables, maps, charts, figures, data, readings, etc, as applicable.

Preface:

Preface has been updated to match new material

Foreword:

Click here to enter text

Introduction:

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Chapter 1:

Please check all that apply