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Creating Effective Teams
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Creating Effective Teams
A Guide for Members and Leaders

Fifth Edition

Courses:
Teams

November 2014 | 168 pages | SAGE Publications, Inc
A practical guide for building and sustaining top-performing teams  

Based on the author’s many years of consulting experience with teams in the public and private sectors, Creating Effective Teams: A Guide for Members and Leaders describes why teams are important, how they function, and what makes them productive. Susan A. Wheelan covers in depth the four stages of a team—forming, storming, norming, and performing—clearly illustrating the developmental nature of teams and describing what happens in each stage. Separate chapters are devoted to the responsibilities of team leaders and team members. Problems that occur frequently in groups are highlighted, followed by what-you-can-do sections that offer specific advice. Real-life examples and questionnaires are used throughout the book, giving readers the opportunity for self-evaluation.

 
Chapter 1: Why Groups?
Groups Have a Long History of Success  
We Need Groups Every Day  
Groups Increase Our Knowledge Base  
When Teams Are Good, They're Very, Very Good  
Creating Effective Teams  
How to Use This Book  
 
Chapter 2: Effective Organizational Support for Teams
Plant Groups in a Favorable Organizational Climate  
Give Groups What They Need to Do Their Best  
Pick Members Based on Their Ability to Do the Task and Their Ability to Contribute to Group Success  
Educate People for Group Participation Competence  
Avoid Unsubstantiated Team Development and Consultation Strategies  
Avoid Helping Groups Too Much  
Make Sure That Each Group Has Enough Autonomy to Do Its Work but Remains Connected With the Rest of the Organization  
Conduct Organizational Support Reviews Regularly  
The Organizational Support Checklist  
 
Chapter 3: From Groups to Teams: The Stages of Group Development
Stage 1: Dependency and Inclusion  
Stage 2: Counterdependency and Fighting  
Stage 3: Trust and Structure  
Stage 4: Work  
Surviving Group Development  
 
Chapter 4: How Do High Performance Teams Function?
The Characteristics of High Performance Teams  
10 Keys to Productivity  
Goals  
Roles  
Interdependence  
Leadership  
Communication and Feedback  
Discussion, Decision Making, and Planningication  
Implementation and Evaluation  
Norms and Individual Differences  
Structure  
Cooperation and Conflict Management  
Team Performance Checklist  
 
Chapter 5: Effective Team Members
Don’t Blame Others for Group Problems  
Encourage the Process of Goal, Role, and Task Clarification  
Encourage the Adoption of an Open Communication Structure in Which All Member Input and Feedback Is Heard  
Promote an Appropriate Ratio of Task and Supportive Communications  
Promote the Use of Effective Problem-Solving and Decision-Making Procedures  
Encourage the Establishment of Norms That Support Productivity, Innovation, and Freedom of Expression  
Go Along With Norms That Promote Group Effectiveness and Productivity  
Promote Group Cohesion and Cooperation  
Effective Member Checklist  
 
Chapter 6: Effective Team Leadership
Don’t Take On Every Leadership Assignment You Are Offered  
Adjust Your Leadership Style to Meet the Developmental Needs of the Group at a Particular Time  
Leadership at Stage 1: Be a Directive and Confident Leader  
Leadership at Stage 2: When Members Begin to Demand More Participation in Running the Group, Slowly Begin to Empower Them  
Leadership at Stage 3: Involve Members in the Leadership Function  
Leadership at Stage 4: Participate as an Expert Member of Your Team  
Effective Leader Checklist  
 
Chapter 7: Navigating Stage 1
Goals of Stage 1  
Concerns About Safety and Inclusion  
Dependency on the Designated Leader  
A Wish for Order and Structure  
 
Chapter 8: Surviving Stage 2
Goals of Stage 2  
Create a Unified Group Culture  
Create a Unified and Effective Group Structure  
 
Chapter 9: Reorganizing at Stage 3
Goals of Stage 3  
Fine-Tuning Roles, Organization, and Procedures  
Solidifying Positive Relationships  
 
Chapter 10: Sustaining High Performance
Goals of Stage 4  
Getting the Work Done Well  
Making Decisions  
Cohesion and Conflict  
Maintaining High Performance  
 
Chapter 11: Virtual Teams
Video Conferences  
LinkedIn  
Skype  
Blogging  
Virtual GDQ Online Scoring Systems  
Star Trek Changed The World  
 
Chapter 12: Recent Research
On Average, How Long Does The Development Process Take?  
Does Group Size Affect Group Productivity?  
Does Group Age In Months Affect Group Productivity?  
How Do Work Groups, In Different Sectors Function?  
Do Leadership Teams Or Membership Work Teams Function More Effectively?  
A Final Thought  

Full of practical suggestions for deveoping effective teams. More applied than academic, hence the adoption as a supplemental text.

Ms Fiona Jane Meechan
Health , Manchester Business School
October 19, 2016

Interesting reading

Mrs Hawwa Haide
Adult Education, hanifah Community Initiative
March 30, 2015
Key features

NEW TO THIS EDITION:

  • New discussion and insights for the reader on the shift from a team focus to a leader focus, which has had a negative effect on team performance and development.
  • A new chapter devoted to the challenges of virtual teams addresses team members who gather through video conferencing, LinkedIn, Skype, and other virtual methods.  
  • Updated research regarding the developmental process, group size and productivity, group age in months, and business, manufacturing, education, and healthcare.
  • Chapters reorganized to help readers learn in a more systematic way
    •  The first seven chapters are about work groups, team development, and creating high performance teams.
    • Chapters 8 and 9 focus on effective team members and leaders.
    • The last chapter examines what organizations should do to support their teams.

KEY FEATURES:

  • Packed with straightforward strategies for building and supporting well-managed, high-performing teams, this book examines why teams are important, how they function, and what makes them productive.
  • Discussions throughout the text focus on diversity within teams: how different ethnic and cultural groups may have differing perceptions of group interactions. The book details specific strategies for respecting divergent beliefs while remaining effective.
  • Checklists and self-evaluations provide even more information on the reader’s personal leader or team member style.
  • Research references provide readers with the theory and research background for the practical, application-based material in the text.

 

Sample Materials & Chapters

Chapter 3

Chapter 10


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