Entrepreneurial Marketing: A Blueprint for Customer Engagement offers a cutting-edge perspective on how to create a customer-centric, multi-channel marketing program. Emphasizing the role of entrepreneurial marketing in the value-creation process, Entrepreneurial Marketing helps students learn how to view the customer engagement experience through the eyes of their target market to effectively build a sustainable brand. Packed with practical tools, examples, and worksheets, the text allows students to immediately apply what they learn to their new venture idea.
Chapter 1: Marketing Using an Entrepreneurial Lens
Chapter 2: Understanding Your Ecosystem
Chapter 3: Identifying Your Customers Journey
Chapter 4: Listening to the Voice of the Customer
Chapter 5: Dealing with Competitors and Inertia
Chapter 6: Creating Brand Engagement
Chapter 7: Designing Marketing Partnerships That Empower Growth
Chapter 8: Creating Sales Processes and Systems
Chapter 9: Solution Selling
Chapter 10: Doing Well and Doing Good
Chapter 11: Deploying Omnichannel Marketing to Create Customer Engagement
Chapter 12: Leveraging Old School Marketing Tactics
Chapter 13: Using Data and Passion to Move from Idea to Market
Instructor Resources Site
Password-protected Instructor Resources include the following:
- Editable, chapter-specific Microsoft® PowerPoint® slides offer you complete flexibility in easily creating a multimedia presentation for your course.
- Instructor manual for each chapter, including a chapter overview, learning objectives, lecture outline, discussion questions, and written assignments and projects, to support your teaching.
- Additional multimedia resources bring concepts to life, making learning easier.