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Improving Intercultural Interactions
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Improving Intercultural Interactions
Modules for Cross-Cultural Training Programs

Edited by:


December 1993 | 368 pages | SAGE Publications, Inc
As the editors of this volume point out, one certainty in life is that people must interact with others from very different cultural backgrounds--whether or not they are prepared to do so. The modules in this volume encourage productive and effective intercultural interactions in business, educational, social, and health services settings. Each module--a collection of materials for cross-cultural training programs--has a similar structure. They all have a combination of experiential exercises, self-assessment instruments, traditional "text" material describing concepts and the research methods necessary in using a given module, and case studies and/or critical incidents. Among the subjects Improving Intercultural Interactions addresses are gender relations in the workplace, intercultural education at the university level, intercultural communication for health care professionals, multicultural counseling, and nonverbal behavior in intercultural interaction. Improving Intercultural Interactions is a valuable resource for consultants, counselors, personnel officers, and others who offer various kinds of cross-cultural training programs. It is also useful as a supplemental text in graduate and undergraduate courses dealing with culture and behavior. "The present volume . . . aims at supplying not only valuable ideas and ideals but most of all practical guidelines to all those interested in carrying out satisfactory training programs." --Language, Culture, and Curriculum "An excellent practical guide to intercultural sensitivity, in the business world; elementary, secondary, and tertiary level schools; and social service and health delivery agencies. Each chapter provides opportunities for self-assessment, cases, critical incidents, constructs that can develop skills in analyzing intercultural situations, opportunities to practice these skills, and field exercises to test the newly acquired sensitivity. It increases awareness of culture and cultural differences, provides facts that can help adjustment, suggests ways to feel appropriately for interaction with members of other cultures, and opportunities to identify and practice skills that can assist in adjustment to other cultures." --Harry C. Triandis, University of Illinois "Improving Intercultural Interactions represents the next step forward in resource books for trainers, teachers, professors, organizational developers and the like who are in constant need of upgrading the results of their cross-cultural training programs. . . . It presents sequences of training processes from self-assessment and critical incidents through the development of an understanding of cultural concepts and frameworks to exercises targeted to cause the learner to experience and practice an array of behaviors or actions in appropriate cross-cultural problem situations. The fact that each of the books' modules ends with suggested actions based on specific examples helps lead the learner to a position where he or she can develop personally and culturally relevant strategies for their workplace situation. This book will serve as a resource for persons in culturally diverse work situations, whether it be business, education, health, or a broad array of other public and private organizations." --Sheldon Varney, University of Hawaii at Manoa

Richard W Brislin and Tomoko Yoshida
The Content of Cross-Cultural Training
An Introduction  
 
PART ONE: THE WORLD OF BUSINESS
Richard W Brislin
Working Cooperatively with People from Different Cultures
Neal R Goodman
Cross-Cultural Training for the Global Executive
Elaine K Bailey
Gender Relations in the Workplace
Using Approaches from the Field of Cross-Cultural Training  
Richard W Brislin
Individualism and Collectivism as the Source of Many Specific Cultural Differences
 
PART TWO: EDUCATION
Kenneth Cushner
Cross-Cultural Training for Adolescents and Professionals Who Work with Youth Exchange Programs
Kenneth Cushner
Preparing Teachers for an Intercultural Context
Neal R Goodman
Intercultural Education at the University Level
Teacher-Student Interaction  
Paul Pedersen
International Students and International Student Advisers
 
PART THREE: SOCIAL AND HEALTH SERVICES
Colleen Mullavey-O'Byrne
Intercultural Communication for Health Care Professionals
Colleen Mullavey-O'Byrne
Intercultural Interactions in Welfare Work
Paul Pedersen
Multicultural Counseling
 
PART FOUR: COMMUNICATION ACROSS CULTURAL BOUNDARIES
Tomoko Yoshida
Interpersonal versus Noninterpersonal Reality
An Effective Tool Individualists Can Use to Better Understand Collectivists  
Ted Singelis
Nonverbal Behavior in Intercultural Interaction
Mark Sawyer and Larry E Smith
Approaching Cultural Crossover in Language Learning
Carolina Freimanis
Training Bilinguals to Interpret in the Community

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ISBN: 9780803954106
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