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Intercultural Communication

Intercultural Communication
Globalization and Social Justice

Second Edition
Additional resources:

September 2015 | 336 pages | SAGE Publications, Inc

Intercultural Communication: Globalization and Social Justice, Second Edition, introduces students to the study of communication among cultures within the broader context of globalization. Kathryn Sorrells highlights history, power, and global institutions as central to understanding the relationships and contexts that shape intercultural communication.  Based on a framework that promotes critical thinking, reflection, and action, this text takes a social justice approach that provides students with the skills and knowledge to create a more equitable world through communication. Loaded with new case studies and contemporary topics, the Second Edition has been fully revised and updated to reflect the current global context, emerging local and global issues, and more diverse experiences.

Chapter 1: Opening the Conversation: Studying Intercultural Communication
Definitions of Culture  
Studying Intercultural Communication  
Intercultural Praxis in the Context of Globalization  
Key Terms  
Discussion Questions and Activities  
Chapter 2: Understanding the Context of Globalization
The Role of History in Intercultural Communication  
The Role of Power in Intercultural Communication  
Intercultural Communication in the Context of Globalization  
Intercultural Dimensions of Economic Globalization  
Intercultural Dimensions of Political Globalization  
Intercultural Dimensions of Cultural Globalization  
Key Terms  
Discussion Questions and Activities  
Chapter 3: Globalizing Body Politics: Embodied Verbal and Nonverbal Communication
Hip Hop Culture  
Constructing Social Worlds Through Communication  
Marking Difference Through Communication  
The Social Construction of Race: From Colonization to Globalization  
Resignifying Race in the Context of Globalization  
Hip Hop Culture: Alternative Performances of Difference  
Key Terms  
Discussion Questions and Activities  
Chapter 4: (Dis)Placing Culture and Cultural Space: Locations of Nonverbal and Verbal Communication
Placing Culture and Cultural Space  
Displacing Culture and Cultural Space  
Case Study: Hip Hop Culture  
Cultural Space, Power, and Communication  
Key Terms  
Discussion Questions and Activities  
Chapter 5: Privileging Relationships: Intercultural Communication in Interpersonal Contexts
Topography of Intercultural Relationships  
Intercultural Relationships in the Workplace  
Forming and Sustaining Intercultural Relationships  
Cyberspace and Intercultural Relationships  
Intercultural Alliances for Social Justice in the Global Context  
Key Terms  
Discussion Questions and Activities  
Chapter 6: Crossing Borders: Migration and Intercultural Adaptation
Historical Overview of World Migration  
Migration Trends in the Context of Globalization  
Theories of Migration and Intercultural Adaptation  
Case Studies: Migration and Intercultural Adaptation  
Key Terms  
Discussion Questions and Activities  
Chapter 7: Jamming Media and Popular Culture: Analyzing Messages About Diverse Cultures
Media, Popular Culture, and Globalization  
Popular Culture, Intercultural Communication, and Globalization  
Global and Regional Media Circuits  
Producing and Consuming Popular Culture  
Popular Culture, Representation, and Resistance  
Resisting and Re-Creating Media and Popular Culture  
Key Terms  
Discussion Questions and Activities  
Chapter 8: The Culture of Capitalism and the Business of Intercultural Communication
Historical Context: Capitalism and Globalization  
The Culture of Capitalism  
The Intercultural Marketplace  
Case Study 1: Consuming and Romanticizing the “Other”  
Case Study 2: Consuming and Desiring the “Other”  
Case Study 3: Consuming Cultural Spectacles  
Economic Responsibility and Intercultural Communication  
Key Terms  
Discussion Questions and Activities  
Chapter 9: Negotiating Intercultural Conflict and Social Justice: Strategies for Intercultural Relations
Intercultural Conflict: A Multidimensional Framework of Analysis  
Case Study 1: Interpersonal Context  
Case Study 2: Intergroup Context  
Case Study 3: International and Global Context  
Strategies for Addressing Intercultural Conflict  
Key Terms  
Discussion Questions and Activities  
Chapter 10: Engaging Intercultural Communication for Social Justice: Challenges and Possibilities for Global Citizenship
Becoming Global Citizens in the 21st Century  
“Hope in the Dark”: From Apathy to Empowerment  
Intercultural Alliances for Social Justice  
Case Study: Community Coalition of South Los Angeles  
Key Terms  
Discussion Questions and Activities  


Instructor Site

Password-protected Instructor Resources include the following:

  • Test banks provide a diverse range of pre-written options as well as the opportunity to edit any question and/or insert your own personalized questions to effectively assess students’ progress and understanding
  • Chapter-specific PowerPoint® slides offer assistance with lecture and review preparation by highlighting essential content, features, and artwork from the book.
  • Lecture Notes summarize key concepts by chapter to ease preparation for lectures and class discussions
  • Video and Multimedia, including carefully selected chapter-by-chapter video and multimedia content which enhance classroom-based explorations of key topics
  • Chapter Activities for individual or group projects provide lively and stimulating ideas for use in the classroom to reinforce active learning.
  • Course Projects are designed to promote students’ in-depth engagement with course material.
  • Sample Course Syllabi for semester, quarter, and online classes—provide suggested models for instructors to use when creating the syllabi for their courses.
  • Tables and Figures are available in an easily-downloadable format for use in papers, hand-outs, and presentations

 ...Because of the author’s compelling critical perspective and astute observation of social injustice, it is definitely a recommended read.

Ellen Van Praet, Ghent University

Sorrell's book provides students with the critical tools to develop intercultural competence. It introduces them to the fundamental principles and issues of intercultural communication within the broader context of globalization, with focus on understanding and appreciating cultural differences.

Dr Viera Lorencova
Communications Media Dept, Fitchburg State College
January 23, 2017

The book gives some good ideas in understanding the cultural aspects of communication and expressing ideas via social networks.

Professor zaharin strahilov markov
defence advanced research institute, national defence college
October 21, 2016

Text is current and excellent for use to motivate discussion.

Dr Sharon Sellers-Clark
Social Sci Health Pe Rec Dept, College Of Coastal Georgia
October 19, 2016

I like that she takes a fresh perspective that is more nuanced and accounts for real-world events.

Dr Jasmine R Phillips
Communications , Nevada State Clg- Henderson
August 22, 2016

The book "Intercultural communication" could be used for various courses. Initially it was ordered for the course "Social media analyses and decision making" but it turned out to be very helpful for the PhD course "English language training for working in international environment".

Professor zaharin strahilov markov
defence advanced research institute, national defence college
November 5, 2015
Key features


  • New case studies illuminate intercultural relationships in a wide variety of contexts.         
  • Important new topics have been added to include the commodification of culture, transgender identities, religious fundamentalism, and the role of new media and technology in shaping communication across cultures.    


This innovative book distinguishes itself among introductory texts in intercultural communication through its emphasis on:

  • A globalization framework that introduces students to the complex ways globalization impacts and alters all topics in intercultural communication, including verbal/nonverbal communication, migration/cultural adaptation, media and popular culture, interpersonal relationships, conflict, and identity
  • A critical social justice approach that provides students with the knowledge to understand current and historical social, economic, and political inequities that impact intercultural communication on individual and systemic levels. This approach also provides strategies and examples of how to challenge discrimination, prejudice, exclusion, and injustice in everyday situations using intercultural communication to create greater inclusion, equity, and justice
  • Multiple case studies that highlight connections between local and global intercultural issues, and illustrate a multilevel framework of analysis that attends to the complexities of intercultural communication in the global context through stories and experiences of people from diverse cultures
  • An emphasis on intercultural praxis, a process of critical thinking, reflection, and action, that offers students practical guidelines for applying their knowledge and skills of intercultural communication in their everyday lives, empowering them to use such communication as a means to challenge discrimination to create a more socially just world
  • Pedagogical textboxes that allow students to explore vivid examples of intercultural communication in action to see how different facets of communication play out in the global intercultural context

A companion website at includes:

  • A password-protected Instructor Teaching Site featuring test banks, PowerPoint presentations, lecture notes, video links, course projects, sample syllabi, in-class exercises, and more!

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ISBN: 9781452292755