"This is one of the most interesting books I have read to date. This book absolutely fills a void in the field: how to recognize difficult behaviors in teachers and how to reshape their behaviors to help them improve their enjoyment of school and a school’s culture."
“This book reflects a true understanding of the different personalities principals and administrators face and clearly outlines what each leader can—and should—do to establish a positive, proactive environment for their employees and the students. This is one book no administrator should be without.”
"What do you do as a principal when you encounter difficult teachers? Brock and Grady deal with this problem head-on as they identify frequently troublesome behaviors, strategies that have proven successful in dealing with problems, and suggestions to help prevent these behaviors in the first place by building a positive culture of shared leadership and teamwork."
"This should be required reading for all principals, aspiring principals, administrators, and teachers. As a principal of 28 years, I was able to identify all of the descriptors of how people function and how one could react to different styles of personal interaction. The content will resonate with principals irrespective of the type of school."
“Recently, a colleague and I attended a conference that required a lengthy drive. During the drive, I read this book out loud. We laughed, made jokes, complained, and agreed and disagreed with the authors. This entertaining book is a painless way to study a disagreeable topic. The guidance offered is easily applied to situations we face on a daily basis."