Organizational Behavior
A Skill-Building Approach
Third Edition
Christopher P. Neck
- Arizona State University, USA
Jeffery D. Houghton
- West Virginia University, USA
If you’re in North America, please visit our Sage College Publishing website to purchase or sample this book:
Go to College Publishing WebsiteDescription
Organizational Behavior: A Skill-Building Approach, Third Edition examines how individual characteristics, group dynamics, and organizational factors affect performance, motivation, and job satisfaction, providing students with a holistic understanding of OB. Translating the latest research into practical applications and best practices, authors Christopher P. Neck, Jeffery D. Houghton, and Emma Murray unpack how managers can develop their managerial skills to unleash the potential of their employees.
This title is accompanied by a complete teaching and learning package.
This title is accompanied by a complete teaching and learning package.
- Learning Platform / Courseware
SAGE Vantage is an intuitive learning platform that integrates quality SAGE textbook content with assignable multimedia activities and auto-graded assessments to drive student engagement and ensure accountability. Unparalleled in its ease of use and built for dynamic teaching and learning, Vantage offers customizable LMS integration and best-in-class support. It's a learning platform you, and your students, will actually love. Select the Vantage tab on this page to learn more.- Assignable Video with Assessment
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- Assignable Video with Assessment
- LMS Cartridge: Import this title's instructor resources into your school's learning management system (LMS) and save time. Don't use an LMS? You can still access all of the same online resources for this title via the password-protected Instructor Resource Site. Select the Resources tab on this page to learn more.
Contents
Part I: Introduction
- Chapter 1: Why Organizational Behavior Matters
- Case Study: Hilton
- What Is Organizational Behavior and Why Is It Important?
- Managing Human Capital
- Behavioral Science Disciplines That Contribute to OB
- A Critical-Thinking Approach to OB
- OB Challenges and Opportunities
- Three Levels of Analysis in OB
Part II: Individual Processes
- Chapter 2: Diversity, Equity, and Inclusion
- Case Study: Dolby Laboratories, Inc.
- DEI in OB
- Diversity in the Workplace
- Diversity and Identity
- Equity and Equality in the Workplace
- Inclusion
- Promoting a DEI Culture
- Chapter 3: Personality and Individual Differences
- Case Study: The PEAK Fleet
- The Importance of Individual Differences
- Nature Versus Nurture
- The Trait Theories of Personality
- Character Strengths
- Other Personality Attributes
- Chapter 4: Perception and Learning
- Case Study: Twitter’s Adaptability
- Perception: Interpreting Our Environment
- Common Perceptual Distortions
- Common Attribution Errors
- Learning Processes: Behavioral Theory
- Learning Processes: The Cognitive View
- Chapter 5: Emotions, Attitude, and Stress
- Case Study: Kevin Plank, Founder of Under Armour
- Emotions in Organizational Behavior
- Emotions in the Workplace
- Attitudes and Behavior
- Stress in the Workplace
- Stress-Related Outcomes and Employee Well-being
- Chapter 6: Motivation: Concepts and Theoretical Perspectives
- Case Study: AriZona Iced Tea: Organizational Motivation
- The Motivation Process
- Needs Theories
- Goal-Setting Theory
- Equity Theory
- Expectancy Theory
- Chapter 7: Motivation: Practices and Applications
- Case Study: Spotify
- Intrinsic Motivation
- Types of Extrinsic Rewards
- Motivation Through Job Design
- Psychological Empowerment
- Nontraditional Work Schedules
Part III: Teams and Teamwork
- Chapter 8: Teams
- Case Study: The Team at Thomas Jefferson University Hospital Emergency Department
- The Difference Between Teams and Groups
- A Model of Team Effectiveness: Processes and Outcomes
- Types of Teams
- A Model of Team Effectiveness: Context and Composition
- Team Decision-Making
- Chapter 9: Decision Making, Creativity, and Innovation
- Case Study: Creativity and Innovation, Arizona State University
- Decision-Making and Problem-Solving
- Decision-Making in the Real World
- Creativity and Innovation in Individuals, Teams, and Organizations
- A Three-Component Model of Creativity
- The Innovation Process
- Types of Innovation in Organizations
- Chapter 10: Ethics and Social Responsibility in Organizations
- Case Study: IBM’s Ethical Supply Chains
- Ethics in Organizations
- Ethical Decision-Making
- Ethical Leadership and Followership
- Social Responsibility
- Building Ethical and Socially Responsible Organizations
- Chapter 11: Effective Communication
- Case Study: Uber’s Organizational Communication
- The Need for Effective Communication in the Workplace
- Communication Channels
- Barriers to Communication
- Communicating in Organizations
- Cross-Cultural Communication
- Chapter 12: Trust, Conflict, and Negotiation
- Case Study: Distrust in the National Football League (NFL)
- Trust in Organizations
- Conflict in Teams and Organizations
- Conflict Management Strategies
- Negotiation and Dispute Resolution
- Bargaining Approaches
Part IV: Leadership and Influence Processes
- Chapter 13: Leadership Perspectives
- Case Study: Procter and Gamble’s Leadership Training Program
- What Is Leadership?
- Formal and Informal Leadership
- Basic Leadership Types
- Early Leadership Perspectives
- Contemporary Leadership Perspectives
- Power-Distributing Leadership Perspectives
- Values-Based Leadership Perspectives
- Cross-Cultural Leadership
- Leadership and Gender
- Chapter 14: Influence, Power, and Politics
- Case Study: Managerial Power at NextEra Energy, Inc.
- Power: Definition and Overview
- Basic Sources of Power
- Using Power: Tactics for Influencing Others
- Organizational Politics
- Four Different Types of Organizational Politics
Part V: Organizational Context
- Chapter 15: Organizations and Culture
- Case Study: Recreational Equipment Incorporated’s (REI) Organizational Culture
- What Is Organizational Culture?
- Artifacts and Functions of Organizational Culture
- Types of Organizational Cultures
- Adapting Organizational Practices across Cultures
- Shaping Organizational Culture
- Chapter 16: Organizational Change and Structure
- Case Study: Google’s Organizational Development and Change
- The Change Process
- Forces for Change
- Resistance to Change
- Organizational Structure
- Organizational Development
Glossary
Glossary
Notes
Notes
Name Index
Name Index
Subject Index
Subject Index
Description
Organizational Behavior: A Skill-Building Approach, Third Edition examines how individual characteristics, group dynamics, and organizational factors affect performance, motivation, and job satisfaction, providing students with a holistic understanding of OB. Translating the latest research into practical applications and best practices, authors Christopher P. Neck, Jeffery D. Houghton, and Emma Murray unpack how managers can develop their managerial skills to unleash the potential of their employees.
This title is accompanied by a complete teaching and learning package.
This title is accompanied by a complete teaching and learning package.
- Learning Platform / Courseware
SAGE Vantage is an intuitive learning platform that integrates quality SAGE textbook content with assignable multimedia activities and auto-graded assessments to drive student engagement and ensure accountability. Unparalleled in its ease of use and built for dynamic teaching and learning, Vantage offers customizable LMS integration and best-in-class support. It's a learning platform you, and your students, will actually love. Select the Vantage tab on this page to learn more.- Assignable Video with Assessment
Assignable video (available in SAGE Vantage) is tied to learning objectives and curated exclusively for this text to bring concepts to life. Watch a sample video now.
- Assignable Video with Assessment
- LMS Cartridge: Import this title's instructor resources into your school's learning management system (LMS) and save time. Don't use an LMS? You can still access all of the same online resources for this title via the password-protected Instructor Resource Site. Select the Resources tab on this page to learn more.
Contents
Part I: Introduction
- Chapter 1: Why Organizational Behavior Matters
- Case Study: Hilton
- What Is Organizational Behavior and Why Is It Important?
- Managing Human Capital
- Behavioral Science Disciplines That Contribute to OB
- A Critical-Thinking Approach to OB
- OB Challenges and Opportunities
- Three Levels of Analysis in OB
Part II: Individual Processes
- Chapter 2: Diversity, Equity, and Inclusion
- Case Study: Dolby Laboratories, Inc.
- DEI in OB
- Diversity in the Workplace
- Diversity and Identity
- Equity and Equality in the Workplace
- Inclusion
- Promoting a DEI Culture
- Chapter 3: Personality and Individual Differences
- Case Study: The PEAK Fleet
- The Importance of Individual Differences
- Nature Versus Nurture
- The Trait Theories of Personality
- Character Strengths
- Other Personality Attributes
- Chapter 4: Perception and Learning
- Case Study: Twitter’s Adaptability
- Perception: Interpreting Our Environment
- Common Perceptual Distortions
- Common Attribution Errors
- Learning Processes: Behavioral Theory
- Learning Processes: The Cognitive View
- Chapter 5: Emotions, Attitude, and Stress
- Case Study: Kevin Plank, Founder of Under Armour
- Emotions in Organizational Behavior
- Emotions in the Workplace
- Attitudes and Behavior
- Stress in the Workplace
- Stress-Related Outcomes and Employee Well-being
- Chapter 6: Motivation: Concepts and Theoretical Perspectives
- Case Study: AriZona Iced Tea: Organizational Motivation
- The Motivation Process
- Needs Theories
- Goal-Setting Theory
- Equity Theory
- Expectancy Theory
- Chapter 7: Motivation: Practices and Applications
- Case Study: Spotify
- Intrinsic Motivation
- Types of Extrinsic Rewards
- Motivation Through Job Design
- Psychological Empowerment
- Nontraditional Work Schedules
Part III: Teams and Teamwork
- Chapter 8: Teams
- Case Study: The Team at Thomas Jefferson University Hospital Emergency Department
- The Difference Between Teams and Groups
- A Model of Team Effectiveness: Processes and Outcomes
- Types of Teams
- A Model of Team Effectiveness: Context and Composition
- Team Decision-Making
- Chapter 9: Decision Making, Creativity, and Innovation
- Case Study: Creativity and Innovation, Arizona State University
- Decision-Making and Problem-Solving
- Decision-Making in the Real World
- Creativity and Innovation in Individuals, Teams, and Organizations
- A Three-Component Model of Creativity
- The Innovation Process
- Types of Innovation in Organizations
- Chapter 10: Ethics and Social Responsibility in Organizations
- Case Study: IBM’s Ethical Supply Chains
- Ethics in Organizations
- Ethical Decision-Making
- Ethical Leadership and Followership
- Social Responsibility
- Building Ethical and Socially Responsible Organizations
- Chapter 11: Effective Communication
- Case Study: Uber’s Organizational Communication
- The Need for Effective Communication in the Workplace
- Communication Channels
- Barriers to Communication
- Communicating in Organizations
- Cross-Cultural Communication
- Chapter 12: Trust, Conflict, and Negotiation
- Case Study: Distrust in the National Football League (NFL)
- Trust in Organizations
- Conflict in Teams and Organizations
- Conflict Management Strategies
- Negotiation and Dispute Resolution
- Bargaining Approaches
Part IV: Leadership and Influence Processes
- Chapter 13: Leadership Perspectives
- Case Study: Procter and Gamble’s Leadership Training Program
- What Is Leadership?
- Formal and Informal Leadership
- Basic Leadership Types
- Early Leadership Perspectives
- Contemporary Leadership Perspectives
- Power-Distributing Leadership Perspectives
- Values-Based Leadership Perspectives
- Cross-Cultural Leadership
- Leadership and Gender
- Chapter 14: Influence, Power, and Politics
- Case Study: Managerial Power at NextEra Energy, Inc.
- Power: Definition and Overview
- Basic Sources of Power
- Using Power: Tactics for Influencing Others
- Organizational Politics
- Four Different Types of Organizational Politics
Part V: Organizational Context
- Chapter 15: Organizations and Culture
- Case Study: Recreational Equipment Incorporated’s (REI) Organizational Culture
- What Is Organizational Culture?
- Artifacts and Functions of Organizational Culture
- Types of Organizational Cultures
- Adapting Organizational Practices across Cultures
- Shaping Organizational Culture
- Chapter 16: Organizational Change and Structure
- Case Study: Google’s Organizational Development and Change
- The Change Process
- Forces for Change
- Resistance to Change
- Organizational Structure
- Organizational Development
Glossary
Glossary
Notes
Notes
Name Index
Name Index
Subject Index
Subject Index
Reviews
Organizational Behavior
A Skill-Building Approach
February 2023 | 536 pages | Sage US
| Format | Published Date | ISBN | Price |
|---|
Organizational Behavior: A Skill-Building Approach, Third Edition examines how individual characteristics, group dynamics, and organizational factors affect performance, motivation, and job satisfaction, providing students with a holistic understanding of OB. Translating the latest research into practical applications and best practices, authors Christopher P. Neck, Jeffery D. Houghton, and Emma Murray unpack how managers can develop their managerial skills to unleash the potential of their employees.
This title is accompanied by a complete teaching and learning package.
This title is accompanied by a complete teaching and learning package.
- Learning Platform / Courseware
SAGE Vantage is an intuitive learning platform that integrates quality SAGE textbook content with assignable multimedia activities and auto-graded assessments to drive student engagement and ensure accountability. Unparalleled in its ease of use and built for dynamic teaching and learning, Vantage offers customizable LMS integration and best-in-class support. It's a learning platform you, and your students, will actually love. Select the Vantage tab on this page to learn more.- Assignable Video with Assessment
Assignable video (available in SAGE Vantage) is tied to learning objectives and curated exclusively for this text to bring concepts to life. Watch a sample video now.
- Assignable Video with Assessment
- LMS Cartridge: Import this title's instructor resources into your school's learning management system (LMS) and save time. Don't use an LMS? You can still access all of the same online resources for this title via the password-protected Instructor Resource Site. Select the Resources tab on this page to learn more.
Table Of Contents:
- Part I: Introduction
- Chapter 1: Why Organizational Behavior Matters
- Case Study: Hilton
- What Is Organizational Behavior and Why Is It Important?
- Managing Human Capital
- Behavioral Science Disciplines That Contribute to OB
- A Critical-Thinking Approach to OB
- OB Challenges and Opportunities
- Three Levels of Analysis in OB
- Part II: Individual Processes
- Chapter 2: Diversity, Equity, and Inclusion
- Case Study: Dolby Laboratories, Inc.
- DEI in OB
- Diversity in the Workplace
- Diversity and Identity
- Equity and Equality in the Workplace
- Inclusion
- Promoting a DEI Culture
- Chapter 3: Personality and Individual Differences
- Case Study: The PEAK Fleet
- The Importance of Individual Differences
- Nature Versus Nurture
- The Trait Theories of Personality
- Character Strengths
- Other Personality Attributes
- Chapter 4: Perception and Learning
- Case Study: Twitter’s Adaptability
- Perception: Interpreting Our Environment
- Common Perceptual Distortions
- Common Attribution Errors
- Learning Processes: Behavioral Theory
- Learning Processes: The Cognitive View
- Chapter 5: Emotions, Attitude, and Stress
- Case Study: Kevin Plank, Founder of Under Armour
- Emotions in Organizational Behavior
- Emotions in the Workplace
- Attitudes and Behavior
- Stress in the Workplace
- Stress-Related Outcomes and Employee Well-being
- Chapter 6: Motivation: Concepts and Theoretical Perspectives
- Case Study: AriZona Iced Tea: Organizational Motivation
- The Motivation Process
- Needs Theories
- Goal-Setting Theory
- Equity Theory
- Expectancy Theory
- Chapter 7: Motivation: Practices and Applications
- Case Study: Spotify
- Intrinsic Motivation
- Types of Extrinsic Rewards
- Motivation Through Job Design
- Psychological Empowerment
- Nontraditional Work Schedules
- Part III: Teams and Teamwork
- Chapter 8: Teams
- Case Study: The Team at Thomas Jefferson University Hospital Emergency Department
- The Difference Between Teams and Groups
- A Model of Team Effectiveness: Processes and Outcomes
- Types of Teams
- A Model of Team Effectiveness: Context and Composition
- Team Decision-Making
- Chapter 9: Decision Making, Creativity, and Innovation
- Case Study: Creativity and Innovation, Arizona State University
- Decision-Making and Problem-Solving
- Decision-Making in the Real World
- Creativity and Innovation in Individuals, Teams, and Organizations
- A Three-Component Model of Creativity
- The Innovation Process
- Types of Innovation in Organizations
- Chapter 10: Ethics and Social Responsibility in Organizations
- Case Study: IBM’s Ethical Supply Chains
- Ethics in Organizations
- Ethical Decision-Making
- Ethical Leadership and Followership
- Social Responsibility
- Building Ethical and Socially Responsible Organizations
- Chapter 11: Effective Communication
- Case Study: Uber’s Organizational Communication
- The Need for Effective Communication in the Workplace
- Communication Channels
- Barriers to Communication
- Communicating in Organizations
- Cross-Cultural Communication
- Chapter 12: Trust, Conflict, and Negotiation
- Case Study: Distrust in the National Football League (NFL)
- Trust in Organizations
- Conflict in Teams and Organizations
- Conflict Management Strategies
- Negotiation and Dispute Resolution
- Bargaining Approaches
- Part IV: Leadership and Influence Processes
- Chapter 13: Leadership Perspectives
- Case Study: Procter and Gamble’s Leadership Training Program
- What Is Leadership?
- Formal and Informal Leadership
- Basic Leadership Types
- Early Leadership Perspectives
- Contemporary Leadership Perspectives
- Power-Distributing Leadership Perspectives
- Values-Based Leadership Perspectives
- Cross-Cultural Leadership
- Leadership and Gender
- Chapter 14: Influence, Power, and Politics
- Case Study: Managerial Power at NextEra Energy, Inc.
- Power: Definition and Overview
- Basic Sources of Power
- Using Power: Tactics for Influencing Others
- Organizational Politics
- Four Different Types of Organizational Politics
- Part V: Organizational Context
- Chapter 15: Organizations and Culture
- Case Study: Recreational Equipment Incorporated’s (REI) Organizational Culture
- What Is Organizational Culture?
- Artifacts and Functions of Organizational Culture
- Types of Organizational Cultures
- Adapting Organizational Practices across Cultures
- Shaping Organizational Culture
- Chapter 16: Organizational Change and Structure
- Case Study: Google’s Organizational Development and Change
- The Change Process
- Forces for Change
- Resistance to Change
- Organizational Structure
- Organizational Development
- Glossary
- Notes
- Name Index
- Subject Index
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