Organizational Communication

Perspectives and Trends
Michael J. Papa
Tom D. Daniels
Barry K. Spiker
Organizational Communication
November 2007 | 472 pages | Sage US
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Description

CourseSmart

Communication in organizations has changed drastically since the release of the first edition of this bestselling textbook. This fully revised and updated edition delves into state-of-the-art studies, providing fresh insights into the challenges that organizations face today. Yet this foundational resource remains a cornerstone in the examination of classic research and theory in organization communication.

Beginning with an extended analysis – from an organizational communication vantage point – of the Hurricane Katrina disaster, this groundbreaking edition weaves recent and memorable case materials with up-to-date research and theory, creating a meaningful and comprehensive view of organizational communication.

The authors take the unique path of describing and evaluating communication in organizations by focusing on three major perspectives for understanding organizations: traditional, interpretive, and critical. Because these perspectives differ in the ways that they study communication and in the assumptions that they make about the nature of organizations, the authors are able to offer diverse insights into communication in organizations. These three perspectives are used to examine communication functions and structure, organizational culture, information technology; cultural control, diversity, and change; new forms of organizing such as lattices and heterarchies, group relations, leader-member relations, power, conflict, and strategic communication; and new millennium thinking about organizations.

Packed with current case studies and commentary, Organizational Communication features an impressive range of contemporary global institutions such as General Motors, Triyo Industries of Japan, Enron, Wal-Mart, Ben & Jerry's, The Carter Center's Peace Programs, Canada's public health programs, social change programs in rural India, and more.  

Important new topics in this edition include
  • New Communication Structures 
  • Cultural Diversity and Empowerment 
  • Implications of Information Technology 
  • Affirmative Action and Supreme Court Cases 
  • Transformational Leadership 
  • New Millennium Trends

Instructor's Resource CD Available  
An easy-to-follow instructor's manual on CD is available for qualified textbook adopters. This valuable instrument includes PowerPoint presentations, keyword definitions, discussion and exam questions, suggested activities, sample syllabi, recommended assignments, hyperlinks to complementary Internet video, and more.

IRCDs are available for qualified instructors only. To request an IRCD for this book please contact Customer Care at 1.800.818.7243 (6 am – 5 pm Pacific Time) or by emailing info@sagepub.com with course name and enrollment and your university mailing address to expedite the process.



Contents

Preface

Preface

Prologue

Prologue

1. An Orientation to Organizational Communication

  • Organization and Communication
  • Perspectives on Organizational Communication

2. Communication and Its Functions

  • A Precaution: Function and Structure Relationship
  • Communication, Information, and Meaning
  • Functions of Communication

3. Organizational Communication Structure

  • Traditional Approach to Structure
  • Formal Communication
  • Informal Communication
  • Communication Structure as a Network
  • Interpretive Approaches to Communication Structure
  • Critical Approaches to Communication Structure

4. Organization Theory: Prescriptions for Control

  • Scientific and Classical Management
  • Transitional Theories
  • The Human Relations Movement
  • Human Resource Development

5. Organization Theory: Metaphors of Biology

  • System Theory
  • Weick's Theory of Organizing
  • Luhmann's Social Systems Theory
  • Evolutionary Psychology

6. Organizational Theory: Communication and Culture

  • Communication and Culture: A Way to Understand Organizations
  • Approaches to Understanding Organizational Culture
  • Describing Organizational Culture: The Case of Ben & Jerry's

7. Information Technology

  • Information Technology and Change
  • Traditional Perspective
  • Interpretive Perspective
  • Critical Perspective

8. Cultural Control, Diversity, and Change

  • Cultural Control
  • Organizational Culture and Diversity
  • Traditional Perspectives on Cultural Control, Diversity, and Change
  • Interpretive Perspectives on Cultural Control, Diversity, and Change
  • Critical Perspectives on Cultural Control, Diversity, and Change
  • The Ethics of Diversity

9. Group Relationships

  • Traditional Perspective on Group Relationships
  • Interpretive Perspective on Group Relationships
  • Critical Perspective on Group Relationships

10. Leader-Member Relationships

  • Limitations of Leadership Theory and Research
  • Traditional Perspective
  • Interpretive Perspective
  • Critical Perspective

11. Power

  • Traditional Views of Status and Power
  • Interpretive Perspectives on Power
  • Power in the View of Critical Theory
  • Power and Conflict: Connected and Separate Phenomena

12. Conflict

  • Traditional Perspectives on Conflict
  • Interpretive Perspectives on Conflict
  • Critical Perspectives on Conflict
  • Ethics in Conflict

13. Strategic Communication

  • Characteristics of Strategic Communication
  • The Traditional Perspective
  • The Interpretive Perspective
  • The Critical Perspective

14. New Millennium Thought: Perspectives and Trends

  • Perspectives on the New Millennium
  • Traditional Perspectives and the New Millennium
  • Interpretive Perspectives and the New Millennium
  • Critical Perspectives and the New Millennium
  • Trends Influencing Organizations Today

Additional materials

Description

CourseSmart

Communication in organizations has changed drastically since the release of the first edition of this bestselling textbook. This fully revised and updated edition delves into state-of-the-art studies, providing fresh insights into the challenges that organizations face today. Yet this foundational resource remains a cornerstone in the examination of classic research and theory in organization communication.

Beginning with an extended analysis – from an organizational communication vantage point – of the Hurricane Katrina disaster, this groundbreaking edition weaves recent and memorable case materials with up-to-date research and theory, creating a meaningful and comprehensive view of organizational communication.

The authors take the unique path of describing and evaluating communication in organizations by focusing on three major perspectives for understanding organizations: traditional, interpretive, and critical. Because these perspectives differ in the ways that they study communication and in the assumptions that they make about the nature of organizations, the authors are able to offer diverse insights into communication in organizations. These three perspectives are used to examine communication functions and structure, organizational culture, information technology; cultural control, diversity, and change; new forms of organizing such as lattices and heterarchies, group relations, leader-member relations, power, conflict, and strategic communication; and new millennium thinking about organizations.

Packed with current case studies and commentary, Organizational Communication features an impressive range of contemporary global institutions such as General Motors, Triyo Industries of Japan, Enron, Wal-Mart, Ben & Jerry's, The Carter Center's Peace Programs, Canada's public health programs, social change programs in rural India, and more.  

Important new topics in this edition include
  • New Communication Structures 
  • Cultural Diversity and Empowerment 
  • Implications of Information Technology 
  • Affirmative Action and Supreme Court Cases 
  • Transformational Leadership 
  • New Millennium Trends

Instructor's Resource CD Available  
An easy-to-follow instructor's manual on CD is available for qualified textbook adopters. This valuable instrument includes PowerPoint presentations, keyword definitions, discussion and exam questions, suggested activities, sample syllabi, recommended assignments, hyperlinks to complementary Internet video, and more.

IRCDs are available for qualified instructors only. To request an IRCD for this book please contact Customer Care at 1.800.818.7243 (6 am – 5 pm Pacific Time) or by emailing info@sagepub.com with course name and enrollment and your university mailing address to expedite the process.



Contents

Preface

Preface

Prologue

Prologue

1. An Orientation to Organizational Communication

  • Organization and Communication
  • Perspectives on Organizational Communication

2. Communication and Its Functions

  • A Precaution: Function and Structure Relationship
  • Communication, Information, and Meaning
  • Functions of Communication

3. Organizational Communication Structure

  • Traditional Approach to Structure
  • Formal Communication
  • Informal Communication
  • Communication Structure as a Network
  • Interpretive Approaches to Communication Structure
  • Critical Approaches to Communication Structure

4. Organization Theory: Prescriptions for Control

  • Scientific and Classical Management
  • Transitional Theories
  • The Human Relations Movement
  • Human Resource Development

5. Organization Theory: Metaphors of Biology

  • System Theory
  • Weick's Theory of Organizing
  • Luhmann's Social Systems Theory
  • Evolutionary Psychology

6. Organizational Theory: Communication and Culture

  • Communication and Culture: A Way to Understand Organizations
  • Approaches to Understanding Organizational Culture
  • Describing Organizational Culture: The Case of Ben & Jerry's

7. Information Technology

  • Information Technology and Change
  • Traditional Perspective
  • Interpretive Perspective
  • Critical Perspective

8. Cultural Control, Diversity, and Change

  • Cultural Control
  • Organizational Culture and Diversity
  • Traditional Perspectives on Cultural Control, Diversity, and Change
  • Interpretive Perspectives on Cultural Control, Diversity, and Change
  • Critical Perspectives on Cultural Control, Diversity, and Change
  • The Ethics of Diversity

9. Group Relationships

  • Traditional Perspective on Group Relationships
  • Interpretive Perspective on Group Relationships
  • Critical Perspective on Group Relationships

10. Leader-Member Relationships

  • Limitations of Leadership Theory and Research
  • Traditional Perspective
  • Interpretive Perspective
  • Critical Perspective

11. Power

  • Traditional Views of Status and Power
  • Interpretive Perspectives on Power
  • Power in the View of Critical Theory
  • Power and Conflict: Connected and Separate Phenomena

12. Conflict

  • Traditional Perspectives on Conflict
  • Interpretive Perspectives on Conflict
  • Critical Perspectives on Conflict
  • Ethics in Conflict

13. Strategic Communication

  • Characteristics of Strategic Communication
  • The Traditional Perspective
  • The Interpretive Perspective
  • The Critical Perspective

14. New Millennium Thought: Perspectives and Trends

  • Perspectives on the New Millennium
  • Traditional Perspectives and the New Millennium
  • Interpretive Perspectives and the New Millennium
  • Critical Perspectives and the New Millennium
  • Trends Influencing Organizations Today

Additional materials

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Organizational Communication

Perspectives and Trends

Michael J. Papa , Tom D. Daniels , Barry K. Spiker
Cancel Print

November 2007 | 472 pages | Sage US

Format Published Date ISBN Price

CourseSmart

Communication in organizations has changed drastically since the release of the first edition of this bestselling textbook. This fully revised and updated edition delves into state-of-the-art studies, providing fresh insights into the challenges that organizations face today. Yet this foundational resource remains a cornerstone in the examination of classic research and theory in organization communication.

Beginning with an extended analysis – from an organizational communication vantage point – of the Hurricane Katrina disaster, this groundbreaking edition weaves recent and memorable case materials with up-to-date research and theory, creating a meaningful and comprehensive view of organizational communication.

The authors take the unique path of describing and evaluating communication in organizations by focusing on three major perspectives for understanding organizations: traditional, interpretive, and critical. Because these perspectives differ in the ways that they study communication and in the assumptions that they make about the nature of organizations, the authors are able to offer diverse insights into communication in organizations. These three perspectives are used to examine communication functions and structure, organizational culture, information technology; cultural control, diversity, and change; new forms of organizing such as lattices and heterarchies, group relations, leader-member relations, power, conflict, and strategic communication; and new millennium thinking about organizations.

Packed with current case studies and commentary, Organizational Communication features an impressive range of contemporary global institutions such as General Motors, Triyo Industries of Japan, Enron, Wal-Mart, Ben & Jerry's, The Carter Center's Peace Programs, Canada's public health programs, social change programs in rural India, and more.  

Important new topics in this edition include
  • New Communication Structures 
  • Cultural Diversity and Empowerment 
  • Implications of Information Technology 
  • Affirmative Action and Supreme Court Cases 
  • Transformational Leadership 
  • New Millennium Trends

Instructor's Resource CD Available  
An easy-to-follow instructor's manual on CD is available for qualified textbook adopters. This valuable instrument includes PowerPoint presentations, keyword definitions, discussion and exam questions, suggested activities, sample syllabi, recommended assignments, hyperlinks to complementary Internet video, and more.

IRCDs are available for qualified instructors only. To request an IRCD for this book please contact Customer Care at 1.800.818.7243 (6 am – 5 pm Pacific Time) or by emailing info@sagepub.com with course name and enrollment and your university mailing address to expedite the process.




Table Of Contents:

  • Preface
  • Prologue
  • 1. An Orientation to Organizational Communication
  • Organization and Communication
  • Perspectives on Organizational Communication
  • 2. Communication and Its Functions
  • A Precaution: Function and Structure Relationship
  • Communication, Information, and Meaning
  • Functions of Communication
  • 3. Organizational Communication Structure
  • Traditional Approach to Structure
  • Formal Communication
  • Informal Communication
  • Communication Structure as a Network
  • Interpretive Approaches to Communication Structure
  • Critical Approaches to Communication Structure
  • 4. Organization Theory: Prescriptions for Control
  • Scientific and Classical Management
  • Transitional Theories
  • The Human Relations Movement
  • Human Resource Development
  • 5. Organization Theory: Metaphors of Biology
  • System Theory
  • Weick's Theory of Organizing
  • Luhmann's Social Systems Theory
  • Evolutionary Psychology
  • 6. Organizational Theory: Communication and Culture
  • Communication and Culture: A Way to Understand Organizations
  • Approaches to Understanding Organizational Culture
  • Describing Organizational Culture: The Case of Ben & Jerry's
  • 7. Information Technology
  • Information Technology and Change
  • Traditional Perspective
  • Interpretive Perspective
  • Critical Perspective
  • 8. Cultural Control, Diversity, and Change
  • Cultural Control
  • Organizational Culture and Diversity
  • Traditional Perspectives on Cultural Control, Diversity, and Change
  • Interpretive Perspectives on Cultural Control, Diversity, and Change
  • Critical Perspectives on Cultural Control, Diversity, and Change
  • The Ethics of Diversity
  • 9. Group Relationships
  • Traditional Perspective on Group Relationships
  • Interpretive Perspective on Group Relationships
  • Critical Perspective on Group Relationships
  • 10. Leader-Member Relationships
  • Limitations of Leadership Theory and Research
  • Traditional Perspective
  • Interpretive Perspective
  • Critical Perspective
  • 11. Power
  • Traditional Views of Status and Power
  • Interpretive Perspectives on Power
  • Power in the View of Critical Theory
  • Power and Conflict: Connected and Separate Phenomena
  • 12. Conflict
  • Traditional Perspectives on Conflict
  • Interpretive Perspectives on Conflict
  • Critical Perspectives on Conflict
  • Ethics in Conflict
  • 13. Strategic Communication
  • Characteristics of Strategic Communication
  • The Traditional Perspective
  • The Interpretive Perspective
  • The Critical Perspective
  • 14. New Millennium Thought: Perspectives and Trends
  • Perspectives on the New Millennium
  • Traditional Perspectives and the New Millennium
  • Interpretive Perspectives and the New Millennium
  • Critical Perspectives and the New Millennium
  • Trends Influencing Organizations Today

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