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Organizational Communication
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Organizational Communication
A Critical Introduction

Second Edition


December 2018 | 248 pages | SAGE Publications, Inc

Organizational Communication is the first textbook in the field written from a critical perspective, while providing a comprehensive survey of theory and research in organizational communication. It familiarizes students with the field of organizational communication—historically, conceptually, and practically—and challenges them to reconsider their common sense understandings of work and organizations, preparing them for participation in 21st century organizational settings.

 

Linking theory with practice, Mumby explores the significant role played by organizations and corporations in constructing our identities. He provides important ways for students to critically reflect on their own relationships to work, consumption, and organizations. This edition includes the most recent advances in research and theory, and incorporates new contemporary examples and case studies throughout the text. 

 
PART I. STUDYING ORGANIZATIONS CAREFULLY
 
1. What Is Organizational Communication?
Time, Space, and the Emergence of the Modern Organization  
Organizations as Communicative Structures of Power  
Defining “Organizational Communication”  
Communication, Organizations, and Work  
Conclusion  
Critical Applications  
Key Terms  
Student Study Site  
 
2. Developing a Critical Approach to Organizational Communication
Understanding Theory in the Critical Analysis of Organizational Communication  
Unpacking the Critical Approach  
Understanding Organizational Communication from a Critical Perspective  
Conclusion  
Critical Applications  
Key Terms  
Student Study Site  
 
PART II. EXAMINING ORGANIZATIONAL COMMUNICATION HISTORICALLY
 
3. Fordism and Organizational Communication
The Fordist Organization  
Fordism and Scientific Management  
Fordism and Bureaucracy  
Fordism and the Human Relations School  
Fordism and Human Resources Management  
Conclusion  
Critical Applications  
Key Terms  
Student Study Site  
 
4. Organizations as Communication Systems
Situating the Systems Perspective  
The Principles of the Systems Perspective  
The “New Science” of Systems Theory: Complexity and Chaos  
Karl Weick: Organizing and Communicating  
Conclusion  
Critical Applications  
Key Terms  
Student Study Site  
 
5. Communication, Culture, and Organizing
The Emergence of the Cultural Approach  
Two Perspectives on Organizational Culture  
Conclusion  
Critical Applications  
Key Terms  
Student Study Site  
 
6. Post-Fordism and Organizational Communication
The Fall of Fordism and the Rise of Post-Fordism  
Neoliberalism as an Economic System  
Neoliberalism as a Hegemonic Discourse  
The Post-Fordist Workplace: A New Organizational Model  
Conclusion  
Critical Applications  
Key Terms  
Student Study Site  
 
PART III. CRITICAL PERSPECTIVES ON ORGANIZATIONAL COMMUNICATION AND THE NEW WORKPLACE
 
7. Power Resistance at Work
The Community Power Debate  
Power, Ideology, and Organizational Communication  
Resisting Workplace Control  
Biopower and Organizational Communication  
Conclusion  
Critical Applications  
Key Terms  
Student Study Site  

Supplements

Instructor Resource Site

Password-protected Instructor Resources include the following:

    • Microsoft® Word® test bank, is available containing multiple choice, true/false, short answer, and essay questions for each chapter. The test bank provides you with a diverse range of pre-written options as well as the opportunity for editing any question and/or inserting your own personalized questions to effectively assess students’ progress and understanding.
    • Editable, chapter-specific Microsoft® PowerPoint® slides offer you complete flexibility in easily creating a multimedia presentation for your course. Highlight essential content and features.

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