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Productivity in Public and Non Profit Organizations
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Productivity in Public and Non Profit Organizations
Strategies and Techniques


March 1998 | 312 pages | SAGE Publications, Inc

Examining how public and nonprofit managers improve productivity in their organizations, Evan M. Berman lays out a wide range of tools and strategies to promote employee motivation, client orientation, cost-effective service delivery, effective partnering, harmonious workplace relations, and the use of information technology. Productivity in Public and Nonprofit Organizations presents a positive view of the possibility of improvement through many hands-on examples of change. It offers specific advice on overcoming vital challenges that managers often encounter when they seek to improve their organizations and units. In a clear and effective writing style, Berman argues that managers must combine technology and analysis with psychology and foresight in human relations. This book further includes survey data about the use of productivity improvement strategies in a wide range of public and nonprofit organizations.

Productivity in Public and Nonprofit Organizations will be of great interest to professionals and students in the fields of public administration, management, and organization studies.


 
PART ONE: INTRODUCTION
 
The Productivity Challenge
 
PART TWO: FOUNDATIONS
 
Problem Diagnosis
 
Measuring Productivity
 
Achieving Success
 
PART THREE: STRATEGIES
 
Strategic Planning
 
Partnering and Alignment
 
The Quality Paradigm
 
Improving Efficiency
 
Managing Information Technology Systems
 
Productivity through People
 
PART FOUR: CONCLUSIONS
 
The Future of Productivity Improvement

Used by all faculty teaching this class at FDU. This is a good, solid base text for teaching productivity topics. It only briefly touches on performance.

Mr Carl Place
Economics Finance Int Bus Dept, Fairleigh Dickinson University
January 23, 2013

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ISBN: 9780761910312
$82.00

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ISBN: 9780761910305
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