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Social Work and ICT
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Social Work and ICT


April 2011 | 144 pages | SAGE Publications Ltd

Information and Communication Technologies (ICTs) have become an integral part of social and working lives. Within social work ICTs play a vital role, helping professionals to store and share information and contributing to new forms of practice. This book goes a step further than simply describing ICT skills, but asks why ICT is used and how this affects practice and the experience of people who use services.

The book has a practical focus and includes guidance on:

  • Best Practice for Social Work and ICT
  • ICT Use in Social Work
  • Service Users, Carers and ICT
  • Technology and Professional Practice
  • ICT and Social Work Agencies
  • Social Work Programs in the Virtual World
  • ICT and Practice Based Learning

Written in a student-friendly style, Social Work and ICT is interspersed with activities and exercises to enable students to develop their skills and knowledge. Each chapter also includes a 'Taking it Further' section with useful websites, suggestions for further reading and ideas to improve practice. The book has been designed to enhance professional practice and it will be essential reading for all undergraduate programs in social work.


 
Introduction
 
Best Practice for Social Work and ICT
 
ICT Use in Social Work
 
Service Users, Carers and ICT
 
Technology and Professional Practice
 
ICT and Social Work Agencies
 
Social Work Programmes in the Virtual World
 
ICT and Practice-Based Learning

"This book in my view serves as a welcome and timely stimulus, challenging students to think beyond the skills involved in using ICT and the surface issues" - Ingrid Nix, The Open University

"Excellent. A robust and critical analysis of the issues under discussion" -

Tarsem Singh Cooner, University of Birmingham


This book is aptly described as student-friendly, practical and intended to consider why ICT is used and how this affects social work practice. Targeted mainly at a student audience it critiques how information and communication technologies have become increasingly entwined in social work practice. It is a welcome addition to the social work literature.

Dr Kathryn Hay
Senior Lecturer, Massey University
Aotearoa New Zealand Social Work

This text is a welcome addition to the small but growing number of texts that address the interface between social work and Information and Communication Technology (ICT)....They convincingly outline the growing centrality of ICT in social work practice and leave us in no doubt that all social workers must become informed about developments in this field.

Gloria Kirwan
Trinity College Dublin

The technological revolution is changing how we practice, how we learn, and how we interact—of this there is no doubt. Hill and Shaw have outlined the challenges we face clearly and comprehensively. The question remains, how should social workers respond? The authors have advocated for a social work-led, and practice-led model to guide us through this changing landscape, and their book is a solid foundation on which to begin the journey.

Susan Bliss
Clinical Social Work Journal

Useful for Health and Social Care students and those interested in purusing a career in Social Work. As we fully embrace ICT in the digital era, it is essential that our learners are equipped with the skills to function in the sector. This book highlights the importance of ICT and Social Work.

Miss caroline mckeever
Health and Social Care, North West Regional College
January 25, 2016

Did not suit my needs for university college students.

Dr Auli Guilland
Service, Laurea Polytechnic
March 6, 2013

Well timed book, very useful, IT time limited in college so this needed. The Taking it Further sections have been good individually or in groups.

Ms Merle Fletcher
Health, Community & Social Care, Bradford College
January 3, 2012

I shall be recommending this book to my students as a book they should read. I shall be asking our library to purchase copies for our shelves.

Mr Eddie Naylor
Learning Development, University Campus Suffolk
December 6, 2011

This is a good text to help the student understand that there are issues in addition to simply using technology. It goes on to identify the benefits and pitfalls of the use of technology.

Mr Dave Mason
Faculty of Health, Staffordshire University
November 25, 2011

A clear book that includes technology as part of practice. It supports the begins of what will become a much larger awareness - technology in the practice world.

Mr Jim Cantwell
Humanities , Waterford Institute of Technology
October 4, 2011

Sample Materials & Chapters

Chapter 1


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