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Supervision as Collaboration in the Human Services

Supervision as Collaboration in the Human Services
Building a Learning Culture

March 2004 | 376 pages | SAGE Publications, Inc

"This book is well-written, well-organized, and presented in a rational and systematic manner. The subject matter of the book is well-grounded in theory and a superb analysis of the literature is presented. The literature review is comprehensive, well-integrated, and provides a substantive synthesis of a voluminous body of published material. It makes important contributions to professional supervision practice and research in human service organizations."
—Roosevelt Wright, Jr., Ph.D., University of Oklahoma

"Graduate students, upper level undergraduate students, and college-educated practitioners would find this text both accessible and interesting. The discussion questions at the ends of the chapters are very helpful in further allowing immediate application of the ideas that were presented. It is  a well-designed and well-written text."
—Miriam Johnson, University of South Carolina

Supervision as Collaboration in the Human Services: Building a Learning Culture integrates the latest thinking in the human services to provide supervisors and those preparing to become supervisors with a new approach to the important skills and knowledge needed for effective practice in the 21st century. While it builds upon past efforts to define the principles and practices of supervision in the human services, it seeks to chart new territory that reflects the changing nature of organizational life. Supervision as Collaboration in the Human Services uses a framework that features the key aspects of a learning culture, the process of organizational learning, and the roles that supervisors can play in transforming traditional human service organizations into learning organizations. Chapter authors are authorities in their respective areas of practice and have shaped their chapters around this framework. 

The editors have divided the experientially focused chapters into sections that feature the collaborative and interactional nature of supervision, the managerial nature of the supervisory role, the analytic nature of supervisory practice, and the unique practice settings that affect the nature of supervision. The chapters include case vignettes and discussion questions.

This book is ideally suited as an essential core text for graduate and undergraduate students of social work and counseling, as well as a much-needed reference for human services supervisors and practitioners.

Michael J. Austin and Karen M. Hopkins
Part I: Introduction
Karen M. Hopkins and Michael J. Austin
1. The Changing Nature of Human Services and Supervision
Michael J. Austin and Karen M. Hopkins
2. Defining the Learning Organization
Part II: Interactional Nature of Supervision in a Learning Organization
Tamara L. Kaiser
3. Supervisory Relationships
Kathleen Holtz Deal
4. Effective Interpersonal and Critical Thinking Skills
Anna McPhatter
5. Culturally Competent Practice
Diane Vinokur-Kaplan and Patricia Miller
6. The Collaborative Practice of Workplace Teams
Carol S. Cohen
7. Clinical Supervision in a Learning Organization
Carlton E. Munson
8. The Evolution of Protocol-Based Supervisory Practice
Frederic G. Reamer
9. Ethical Decisions and Risk Management
Carolyn Knight
10. Modeling Professionalism and Supervising Interns
Part III: Managerial Nature of Supervision in a Learning Organization
Lena T. Rodriguez
11. Promoting a Learning Culture
David Menefee
12. The Managerial Roles of the Supervisor
Tom Packard
13. The Supervisor as Transformational Leader
Burton E. Cohen
14. Supervisory Leadership as Risk-Taking and Experimentation
Mark Krueger, Michael J. Austin, and Karen M. Hopkins
15. Creating a CultureThat Supports the Development of Staff
Rebecca Proehl
16. Transferring Learning into New Organizational Processes
Jean Kantambu Latting and Mary Beck
17. Facilitating Learning Through Assessing Performance Goals
Karen M. Hopkins and Michael J. Austin
18. Coaching Employees with Performance Problems
Part IV: Analytic Nature of Supervision in a Learning Organization
Barbara J. Meddin
19. Developing an Agency Policy on Supervision
David Cherin
20. Collecting and Using Data for Organizational Leadership
Kyle Farmbry
21. Environmental Scanning and Nonprofit Human Service Organizations
Angela Bies
22. Scanning for Best Practices
Ming-sum Tsui
23. Charting the Course for Future Research on Supervision
Part V: Supervision in Different Fields of Practice
Connie Saltz Corley, Jeanette Takamura, and Elbert Siegel
24. The Supervisor in Aging Services
Kathleen C. Faller, William Meezan, Michelle Marie Mendez, John Tropman, Frank Vandervort, and Deborah Willis
25. The Supervisor in Child Welfare
Toba Schwaber Kerson
26. The Boundary Spanning Approach to Supervising Health and Mental Health Service Staff
Brenda Solomon
27. Supervising and Collaborating to End Poverty in Welfare to Work Programs
About the Editors, About the Contributors

This book is not too convoluted and is very suitable for people managing professionals

Miss jacqueline white
Applied Social Studies, univeristy of bedfordshire
March 7, 2018

Several of the students stated that they were able to comprehend the supervision relationship from this text. Easy to read and straight to the point.

Miss Sara Farmer
Sociology, Empire State College
September 26, 2014

One of the critical area of social work is supervision at all level for professional training and practice

Dr Jabulani Calvin Makhubele
Social Work, Limpopo University
September 30, 2015

Good introduction to Team approaches.

Mr Charles Baker
School Of Social Work, Spalding University
June 17, 2013

Excellent book, but somewhat more advanced than needed for introductory undergrad course on intro to supervision.

Mr Charles Baker
School Of Social Work, Spalding University
May 30, 2013

This book is very comprehensive. It is informative and provides helpful guidance.

Dr Kate Rust-ryan
Social Work, RRR Consultancy Ltd
September 13, 2012

Recommended by colleague and enjoyed the book

Professor Victor Groza
Mandel Sch Of Appld Social Sci, Case Western Reserve University
September 23, 2010

A very comprehensive resource, dealing with a variety of settings. Students on this course are experienced in many areas of social care, so this source offers something of interest on the topic of supervision in a way that appeals to them, while also facilitating a greater understanding of what effective supervision should be, and how to provide it.

Dr Margaret O'Keeffe
Management , Athlone Institute of Technology
November 18, 2009
Key features
  • Builds on the new thinking related to learning organizations
  • Chapters are written by national experts
  • Each chapter focuses on practical applications through the use of case vignettes
  • Each chapter includes discussion questions for classroom dialogue
  • Written for both pre-service (university programs) and in-service (agency) programs
  • Features the centrality of collaborative relationship building and maintenance as well as the managerial aspects of supervision  

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