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The Communication Age Interactive eBook Student Version

The Communication Age Interactive eBook Student Version
Connecting and Engaging

Third Edition

April 2019 | SAGE Publications, Inc

This interactive eBook includes access to SAGE Premium Video and much more!


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Save when you bundle the interactive eBook with the new edition of The Communication Age. Order using bundle ISBN: 978-1-5443-6581-7.

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This dynamic interactive eBook goes way beyond highlighting and note-taking, giving you access to SAGE Premium Video—curated produced specifically for The Communication Age, Third Edition. Read your mobile-friendly eBook and access SAGE Premium Video and multimedia tools anywhere, anytime across desktop, smartphone, and tablet devices. Simply click on icons in the eBook to experience a broad array of multimedia features, including:

  • VIDEO: Boost learning and bolster analysis with SAGE Premium Video! Recapping the fundamentals in every chapter, each video activity is paired with chapter learning objectives and tied to assessment via SAGE coursepacks, offering an engaging approach that appeals to diverse learning styles.
  • AUDIO: Listen to engaging podcasts and audio resources that supplement and enrich key points within the text.
  • REFERENCE AND JOURNAL ARTICLES: Access articles from SAGE’s influential journals, handbooks, and encyclopedias that offer important background and exposure to seminal work in your field of study.
  • OFFLINE READING: Using the VitalSource Bookshelf® platform, download your book to a personal computer and read it offline.
  • SOCIAL SHARING AND FOLLOWING: Share notes and highlights with instructors and classmates who are using the same eBook, and “follow” friends and instructors as they make their own notes and highlights.
  • ONLINE CONTENT: Access more online content via links to important data, relevant background, and profiles that enrich key concepts in the text.

1. Communication in the 21st-Century
The Communication Age

Benefits of Studying Communication

What Is Communication?

Contexts of Communication

Communication Metaphors

Communication Competence

Communication Ethics

Connecting and Engaging in Communication

2. Perception, Self, and Communication
Perception and Communication

Self and Communication

Perception, Self, Communication, and Convergence

3. Verbal Communication
Verbal versus Nonverbal Communication

The Building Blocks of Language

Functions of Verbal Messages

Production and Interpretation of Verbal Messages

Verbal Communication and Convergence

4. Nonverbal Communication
Why Does Nonverbal Communication Matter?

Functions of Nonverbal Communication

Codes of Nonverbal Communication

Improving Your Nonverbal Communication Skills

Nonverbal Communication and Convergence

5. Listening
Hearing versus Listening

Listening Problems

Benefits of Being a Good Listener

Types of Listening

Becoming a Better Listener

Listening and Convergence

6. Communication, Culture, and Diversity
Culture and Diversity Defined

Cultural Awareness

Cultural Competence

Examples of Diversity across Communication Contexts

Barriers to Communication, Culture, and Diversity

Communication, Culture, Diversity, and Convergence

7. Interpersonal Communication
Forming Relationships

Models of Relationship Formation

Communication of Interpersonal Relationships

Interpersonal Communication and Convergence

8. Small Group and Team Communication
What Is Small Group Communication?

Small Group Development

Small Group Member Roles and Leadership

Small Group Conflict

Small Group and Team Communication and Convergence

9. Workplace and Organizational Communication
What Is Workplace Communication?

Workplace Culture

Workplace Socialization

Workplace Dissent

Workplace Relationships

Workplace and Organizational Communication and Convergence

10. Communication and New Media
Communication Traditions and Technology

New Media: Connecting and Engaging

Characteristics of New Media Theory

Presenting My Online Identity

New Media as Your Community

New Media and Convergence

11. Selecting and Researching Your Topic and Knowing Your Audience
What Is the Purpose and Type of Your Presentation?

How Do I Choose a Topic?

Audience Analysis


Building Credibility with Research

Finding Information

The Basics of Your Presentation

Selecting and Researching Your Topic and Knowing Your Audience and Convergence

12. Organizing Your Presentation
Telling a Story

Organizational Patterns

Introducing the Topic





Time Considerations

Organizing Your Presentation and Convergence

13. Delivering Your Presentations
How to Reduce Your Anxiety and Fear over Presentations

Methods of Delivery

Effective Delivery Skills

Multimedia Presentational Aids

Delivery in Presentations and Convergence

14. Informative Presentations
The Difference between Informative and Persuasive Presentations

Relating Your Topic to the Audience

Types of Informative Presentations

Strategies for Informative Presentations

Samples of Informative Presentations

Informative Presentations and Convergence

15. Persuasive Presentations
Types of Persuasive Claims

Crafting Persuasive Arguments

Strategies to Persuade

Organizing Your Persuasive Presentation

Samples of Persuasive Presentations

Persuasive Presentations and Convergence

Appendix: Interviewing in the Communication Age
Basics of Interviewing

Types of Questions

Structure of the Interview

The Interview Environment

Types of Interviews

Interviewing and Convergence

Key features
  • The new Chapter 11, “Selecting and Researching Your Topic and Knowing Your Audience”, outlines the steps students should take in planning a presentation, from defining its purpose and type, to determining the audience, conducting credible research and avoiding plagiarism, and putting all of their research together into a cohesive presentation.
  • New animation videos illustrate key concepts in each chapter to help students understand the fundamentals of communication.
  • Updated references throughout keep readers up-to-date with the latest scholarship in the field and its application to everyday life.
  • New student speeches demonstrate how to give effective informative, persuasive, and small group speeches.
  • The re-designed “What You’ve Learned” end-of-chapter pedagogy organizes key terms, review questions, and critical thinking questions according to learning objective.
  • Updated feature boxes incorporate current events and communication issues into the revised text. The “Make a Difference” feature now includes “Questions to Consider.”
  • SAGE course outcomes help you track and measure student success. Crafted with specific course outcomes in mind and vetted by advisors in the field, SAGE course outcomes clearly define and benchmark the knowledge and skills students are expected to achieve upon completion of your course. See how outcomes tie in with this book’s chapter-level objectives.
  • Communication Unplugged encourages students to put their devices down and offers practical tips for communicating without the assistance of technology when needed.
  • Career Frontier presents examples and suggestions for using communication skills to enhance career development.
  •  Original SAGE video brings concepts to life, featuring communication skills in action, career insights from professionals in the field, new animations illustrating key concepts from the chapters, and engaging sample student speeches.
  • Assess Your Communication encourages students to engage in a self-inventory to prepare them for a variety of communication contexts and better material comprehension.
  • Communication How To creatively directs students to apply course content to real life situations, making the information learned more meaningful.
  • Make a Difference promotes student civic engagement and activism connected to chapter content, supporting students to make a difference in their communities.
  • Ethical Connection emphasizes the importance of ethical communication in the Communication Age through the examination of face-to-face and mediated communication.
  • SAGE coursepacks allows instructors to import high-quality content into their school’s learning management system (LMS) with no access codes.
  • SAGE edge provides students helpful tools, including eFlashcards, practice quizzes, and more, in one easy-to-use online environment.

For instructors

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ISBN: 9781544363264