The Reengineering Revolution
Critical Studies of Corporate Change
- David Knights - University of Keele, UK, University of Exeter, UK
- Hugh Willmott - Cardiff Business School, UK
May 2000 | 208 pages | SAGE Publications Ltd
The Reengineering Revolution reviews the significance of the Business Process Reengineering trend for management practice since the early 1990's.
Combining empirical and theoretical perspectives, David Knights and Hugh Willmott show how both term and practice shaped the recent widely adopted policies of `downsizing', restructuring and emphasis on `process' rather than task.
Well-known contributors analyze the impact of Business Process Reengineering in a number of settings: supermarkets and the food chain; the public sector; banks.
The theoretical history of Business Process Reengineering is also detailed in relation to ideas about bureaucracy, hierarchy, transformation and design.
David Knights and Hugh Willmott
The Reengineering Revolution?
Keith Grint and Peter Case
Now Where Were We?
Matthew Jones and Richard Thwaites
Dedicated Followers of Fashion
Darren McCabe and David Knights
`Such Stuff as Dreams Are Made of'
Jenifer Frances and Elizabeth Garnsey
Reengineering the Food Chains
S[sl]oren Peter Gunge
Business Process Re-Engineering and `The New Organization'
What about the Workers?
Minhaela Kelemen, Paul Forrester and John Hassard
BPR and TQM
Reengineering and the Search for Business Salvation