Based on a previous book by the same authors, Understanding Performance Appraisal delineates a social-psychological model of the appraisal process that emphasizes the goals pursued by raters, ratees, and the various users of performance appraisal. The authors apply this goal-oriented perspective to developing, implementing, and evaluating performance appraisal systems. This perspective also emphasizes the context in which appraisal occurs and demonstrates that the shortcomings of performance appraisal are in fact sensible adaptations to its various requirements, pressures, and demands. Relevant research is summarized and recommendations are offered for future research and applications. Graduate-level students, organizational development consultants and trainers, human resource managers, faculty and scholars, and psychologists in human resource management as well as other professionals who conduct research on performance appraisal programs will find this book not only interesting but also a valuable resource.
Purposes of Performance Appraisals
Obtaining Information about Performance
Standards for Judging Performance
Processes in Evaluative Judgment
Error and Accuracy Measures
Criteria That Reflect the Uses of Ratings
Does Performance Appraisal Help or Hurt the Organization?
Performance Appraisal and the Changing Context of Work and Organizations
Designing, Implementing and Evaluating a Goal-Oriented Appraisal System
Directions for Research and Practice