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Cases in Nonprofit Management
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Cases in Nonprofit Management
A Hands-On Approach to Problem Solving

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February 2016 | 288 pages | SAGE Publications, Inc

“Libby and Detrick have compiled their extensive knowledge of the real issues that face our nonprofit sector to help students glean important lessons from each case.  It is refreshing to have such a tool to assist in the education of our future nonprofit leaders.”

—Emma A. Powell, Western Michigan University

 

Case Studies in Nonprofit Management by Pat Libby and Laura Deitrick consists of original cases that are designed to teach students how to think critically, hone their decision-making skills, and learn to apply leadership and management principles that are essential for any nonprofit professional. These case studies illustrate the multifaceted nature of the nonprofit management sector and bring concepts like nonprofit leadership, risk management, advocacy, and grant making to life.


 
Chapter 1: Nature of the Sector
Introduction

 
Case 1.1: Social Enterprise within a Nonprofit Organization

 
Case 1.2: To Start or Aid an Existing Organization

 
Case 1.3: When Mission and Money Collide

 
Case 1.4: Why Bylaws Matter

 
 
Chapter 2: Board of Directors
Introduction

 
Case 2.1: Conflict of Interest

 
Case 2.2: Hiring Board Members as Staff

 
Case 2.3: The Board’s Role in CEO Evaluation

 
Case 2.4: The Rubber Stamp Board

 
 
Chapter 3: Executive Leadership
Introduction

 
Case 3.1: The Board’s Role in Executive Transition

 
Case 3.2: CEO Pay

 
Case 3.3: Challenges of Executive Search

 
Case 3.4: Toxic Leadership

 
 
Chapter 4: Measuring Performance
Introduction

 
Case 4.1: Establishing Metrics

 
Case 4.2: When Outcomes Fail to Meet Established Benchmarks

 
Case 4.3: When the Program Isn’t Working

 
 
Chapter 5: Strategic Decision Making
Introduction

 
Case 5.1: Generating Revenue by Selling Assets

 
Case 5.2: Policy Disputes

 
Case 5.3: Setting Strategy

 
 
Chapter 6: Human Resource Management
Introduction

 
Case 6.1: Policies and Procedures for Staff Members in Crisis

 
Case 6.2: Employee Substance Abuse

 
Case 6.3: Volunteers Ignoring the Rules

 
Case 6.4: When Volunteers Run Amok

 
 
Chapter 7: Risk Management
Introduction

 
Case 7.1: Stolen Information

 
Case 7.2: Theft

 
Case 7.3: Vulnerable Populations

 
Case 7.4: Workplace Accidents

 
 
Chapter 8: Public Relations and Marketing
Introduction

 
Case 8.1: A Change in Policy with Unforeseen Consequences

 
Case 8.2: Celebrity Endorsements

 
Case 8.3: Dealing with the Press

 
Case 8.4: Devising Marketing Strategies

 
 
Chapter 9: Generating Revenue
Introduction

 
Case 9.1: Donor Management

 
Case 9.2: Endowments

 
Case 9.3: Accounting for Fundraising Costs

 
 
Chapter 10: Financial Management
Introduction

 
Case 10.1: Decision Making

 
Case 10.2: Misallocation of Grant Money

 
Case 10.3: Transparency

 
 
Chapter 11: Advocacy and Lobbying
Introduction

 
Case 11.1: Meeting Your Mission

 
Case 11.2: Public Policy Versus the Bottom Line

 
Case 11.3: Staff Advocacy

 
 
Chapter 12: Technology
Introduction

 
Case 12.1: Internal Systems

 
Case 12.2: Integrating Technology

 
Case 12.3: Social Media

 
 
Chapter 13: Grantmaking
Introduction

 
Case 13.1: Deciding When to Hire Staff

 
Case 13.2: Donor Advised Funds

 
Case 13.3: Foundation-Initiated Collaboration

 
Case 13.4: When a Foundation Accomplishes Its Mission

 
 
Chapter 14: International Nonprofits
Introduction

 
Case 14.1: Cross-Cultural Clash

 
Case 14.2: NGO Accountability

 
Case 14.3: The Organic Nonprofit

 
Case 14.4: When Donors Don’t Want to Fund Overhead

 

Supplements

Instructor Resource Site
  It's easy to log on to SAGE's password-protected Instructor Teaching Site at http://study.sagepub.com/libby for complete and protected access to all text-specific Instructor Resources for Cases in Nonprofit Management, First Edition. Simply provide your institutions information for verification and within 72 hours you'll be able to use your login information for any SAGE title!

Password-protected Instructor Resources include the following: 
  • Teaching notes for cases are designed for instructors to expand questions to students, or initiate class discussion. 

“Libby and Detrick have compiled a rich and interesting set of cases that are sure to inspire thoughtful conversations in any NP management course.”

William A. Brown
Texas A&M University

“The originality of the work is a huge advantage, as is the fact that they are teaching cases that end without a clear, “best” answer.  Finally, the inclusion of issues unique to international nonprofits is a welcome addition and one I have not run across in previous texts.”

Doreen Swetkis
Evergreen State College

“Libby and Detrick have compiled their extensive knowledge of the real issues that face our nonprofit sector to help students glean important lessons from each case.  It is refreshing to have such a tool to assist in the education of our future nonprofit leaders.”

Emma A. Powell
Western Michigan University

“Students will appreciate learning through these cases, as they serve as a safe place for pre-service students to test out ideas and solutions to real problems, and allow mid-career students an opportunity to reflect on similarities and differences in their own workplaces, all while tying theory to practice.”

Erin K. Nemenoff
University of Memphis

“This text is an excellent tool to provide students the “critical-thinking” application that is missing from many texts.”

Laurie Taylor-Hamm
California State University, Fresno

“Cases in Nonprofit Management —A hands on approach fills a real hole in the nonprofit curriculum.  While good texts are increasingly coming to market, there are few supplemental texts and really nothing else that seeks so clearly to facilitate critical thinking and discussion among students.”

Shelly Arsneault
California State University, Fullerton

“I would have no problem fitting this book into my graduate courses.”

Bonnie Peterson
Valdosta State University

“Having short mini-cases for a broad range of topics that typically get covered in an Introduction to Nonprofit Management class is very useful and fills a long-standing need.”

Stefan Toepler
George Mason University
Key features

KEY FEATURES

  • Engaging original case studies profile a wide variety of issues and obstacles facing all types and sizes of nonprofit organizations today.

  • Theories, cultural competencies, and ethical and legal considerations are integrated throughout the text. 

  • A chapter on risk management explores challenges such as theft, vulnerable populations, and workplace accidents.

  • A chapter on international nonprofits adds a dimension that is not always covered in texts.

  •  Case questions teach students to think strategically, solve problems, handle conflict, and unpack organizational issues.

Sample Materials & Chapters

Chapter 6

Chapter 10


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