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Engagement and Therapeutic Communication in Mental Health Nursing
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Engagement and Therapeutic Communication in Mental Health Nursing

Edited by:


May 2014 | 160 pages | Learning Matters
Being able to engage with service users and communicate effectively is a fundamental skill identified by the NMC and required of all mental health nurses. The reality is that building rapport and developing therapeutic relationships does not come instinctively for everyone. The authors have responded to this with a book that explains the different communication theories and models and goes on to show students how they work in the real world. Innovative exercises encourage reflection and enable students to practice their developing communication skills as they progress. Throughout the book the authors are focussed on promoting recovery and have put the service user at the centre of the discussion, ensuring that their voice is heard.

 

Key features:

 

- Covers the communication content of the new NMC Standards and Essential Skills Clusters for pre-registration degree-level nursing education

- Focussed on promoting recovery and adopts a person-centred approach

- Interactive style using realistic scenarios and case studies making theory easy to apply to practice

- Includes a chapter co-authored by a service user offering a unique insight.


 
Introduction
Andy Williams
Therapeutic Communication in mental health
Wendy Turton
What is engagement?
Peter Bullard and Simon Grist
Building rapport
Janine Ward
Questioning techniques
Yvonne Middlewick
When communication becomes challenging
Julia Pelle
Cross-cultural communication
Julia Pelle
Communication with carers as partners in care
Sandra Walker and Dorothy Neal
Getting it right - the service user perspective

Good coverage of topic

Mrs Catherine Ann Alnajjar
Health , Higher College of Technology
October 6, 2016

I have made reference to this book in my course, planning & implementing mental health care. In particular "history taking" which requires the use of effective communication skills. The chapters on "questioning techniques" and "when communication becomes challenging" are excellent.

Ms Jane Sedgwick
School of Nursing and Midwifery, King's College London
September 22, 2016

This text gives great insight into the key principles and concepts when building professional relationships. It also shows the students how the theories and models of communication can impact on the practical application. This text also gives clarity to the importance of communication when working as a Mental Health practitioner. Highly recommend.

Miss Ella Rachael Malton
Department of Health & Social Studies, Grimsby Institute of HE & FE
May 19, 2016

This book is excellent in bringing the concept of communication and engagement to clinical practice which is current, practical and relevant to current practice. Its a great size and easy to understand.

Mr Simon Hall
Mental Health Nursing, University of The West of England
June 1, 2015

Good clear essential text for all undergraduate mental health nurses.

Ms Zoe Cowie
HSC, Bournemouth University
April 16, 2015

This is an excellent reference book that follows a recognised structure to other Health related texts and students should be able to negotiate the various chapters / themes with ease.
Particularly useful are the links to the NMC essential skills clusters as are the activities that help to provide some structured slef directed learning.
The language used is good and easy to understand and i thouroughly recommend this text to all Student Nurses irrespective of their specialiality branch.

Mr PETER WALSHAM
Nursing Department , Midwifery & Allied Health Pro, Northumbria University
April 14, 2015

a good succint summary for undergraduate students of mental health and also for all nurse working with people with mental health problems

Mr John Hyde
School of Nursing & Midwifery Studies, Cardiff University
March 5, 2015

This book is a thorough and informative book . One that may assist the lecturer within their teaching.

Mrs Hazel Smith
School of Healthcare Studies, Cardiff University
January 23, 2015

Staple for Mental Health Nursing courses

Dr Sue Hacking
Nursing , University of Central Lancashire
December 10, 2014

a good, general intro text for out year 2 students.

Nick Bohannon
Nursing Department (Preston), Univ. of Central Lancashire
September 22, 2014

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