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Engagement and Therapeutic Communication in Mental Health Nursing
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Engagement and Therapeutic Communication in Mental Health Nursing

Edited by:


May 2014 | 160 pages | Learning Matters
Being able to engage with service users and communicate effectively is a fundamental skill identified by the NMC and required of all mental health nurses. The reality is that building rapport and developing therapeutic relationships does not come instinctively for everyone. The authors have responded to this with a book that explains the different communication theories and models and goes on to show students how they work in the real world. Innovative exercises encourage reflection and enable students to practice their developing communication skills as they progress. Throughout the book the authors are focussed on promoting recovery and have put the service user at the centre of the discussion, ensuring that their voice is heard.

 

Key features:

 

- Covers the communication content of the new NMC Standards and Essential Skills Clusters for pre-registration degree-level nursing education

- Focussed on promoting recovery and adopts a person-centred approach

- Interactive style using realistic scenarios and case studies making theory easy to apply to practice

- Includes a chapter co-authored by a service user offering a unique insight.


 
Introduction
Andy Williams
Therapeutic Communication in mental health
Wendy Turton
What is engagement?
Peter Bullard and Simon Grist
Building rapport
Janine Ward
Questioning techniques
Yvonne Middlewick
When communication becomes challenging
Julia Pelle
Cross-cultural communication
Julia Pelle
Communication with carers as partners in care
Sandra Walker and Dorothy Neal
Getting it right - the service user perspective

Supports module and assessment content for various models on the pre registration programme

Mr Hywel Thomas
College Of Human And Health Science, Swansea Univ.
July 7, 2014

This book will be placed on my essential reading list not only for my physical health in mental health module, but also for my competent nurse module. I believe it offers insight into the complexities of caring and helps guide you through this by providing critical reflection opportunities.

Mrs Maxine Cromar-Hayes
Faculty of Health and Sciences, Staffordshire University
June 2, 2014
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ISBN: 9781473905276

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ISBN: 9781446274798
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