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Organizational Change

Organizational Change
An Action-Oriented Toolkit

Fifth Edition

February 2024 | 568 pages | SAGE Publications, Inc
In today’s world, organizational resilience, adaptability and agility gain new prominence.  Awaken, mobilize, accelerate, and institutionalize change with Organizational Change: An Action-Oriented Toolkit, Fifth Edition. Bridging theory with practice, this new edition uses models, examples, and exercises to help students engage others in the change process. Authors Gene Deszca, Cynthia Ingols, Tupper F. Cawsey, and Evelina Atanassova provide tools for implementing, measuring, and monitoring sustainable change initiatives and helping organizations achieve their objectives. 

Chapter 1 • Changing Organizations in Our Complex World
Chapter 2 • How to Lead Organizational Change: Frameworks
Chapter 3 • What to Change in an Organization: Frameworks
Chapter 4 • Who Leads the Change
Chapter 5 • Awakening: Building and Energizing the Need for Change
Chapter 6 • Navigating Change Through Formal Structures and Systems
Chapter 7 • Navigating Organizational Politics and Culture
Chapter 8 • Mobilizing: Recipients of Change and Internal Stakeholders
Chapter 9 • Moving from Mobilizing to Accelerating Change: Action Planning & Implementation Tools
Chapter 10 • Institutionalizing the Changes
Chapter 11 • Change Management Data Analysis
Chapter 12 • The Future of Change and the Future of Organizations

"Easy to read, students will be able to understand and relate."

Hal Kingsley
SUNY Buffalo State College

"A text with a creative orientation to the topic. Easy for students to comprehend knowledge and apply through activities. Simply a
great text for highlighting self-reflection and self-assessment throughout."

Shonda Lawrence
Clark Atlanta University

"Excellent book for organizational change. I have used other textbooks in the past and this is by far my favorite book as I find it to be
practical, comprehensive, and does not have as much redundancy across chapters as other organizational change textbooks do."

Courtney Williams
University of Toledo

"Easy to read. Plenty of good examples for students to read. Real life examples that expose students to what they might see as a new
grad. Introduces numerous models and theories. Plenty of takeaways for academics or practitioners." 

Brooke Kincade
University of Houston, Downtown

"A step by step (sort of) framework for building momentum to change, making a change and reflecting on the context (PESTEL) factors
influencing change in the workplace."

Marsha Milgrom
Metropolitan State University
Key features
  • New critical thinking exercises, checklists, and examples make this edition the most applied and student-friendly yet. 
  • This edition is even more accessible to a diversity of readers, with clarified and simplified theoretical material, models, and language and formatting.
  • Seven new comprehensive cases on topics like the impact of Covid-19 on fitness centers, the implementation of DEI strategy at Federal Reserve Bank, and healthcare burnout in rural areas provide students with an opportunity to further develop their organizational assessment and change implementation skills.
  • New and updated coverage of key topics such as supply chain issues, globalization, diversity, equity, and inclusion, network power, sustainability, and data analytics and decision making are included. 




    • Organized around The Change Path Model: The book describes the change process in four distinct stages to provide clarity for readers regarding the nature of the change process and the characteristics that need to be managed during the different phases.
    • Takes a pragmatic, action-oriented approach: Frameworks are given to help students understand, plan, implement, and evaluate change.
    • Emphasizes the measurement of change: Students will learn that measurement is crucial not only to determine the progress of change plans but also that measurement itself is a change tool.
    • Demonstrates principles and applications: Engaging, real-world examples, exercises, and cases illustrate theory and concepts.
    • Offers an integrating organizational change model: Each chapter is positioned in the organizational change model so students can see the connections between topics and chapters.

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