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Skill Development for Generalist Practice

Skill Development for Generalist Practice
Exercises for Real-World Application

March 2019 | 248 pages | SAGE Publications, Inc

Skill Development for Generalist Practice offers an array of competency-building exercises addressing foundational social work knowledge as well as skills and values across micro, mezzo, and macro levels of practice. Designed to be actively used during class time, exercises embrace the diverse range of clients encountered by social workers in various practice settings and reflect a commitment to serving those who are the most vulnerable, at risk, disadvantaged, and marginalized from society.

INSTRUCTORS: Bundle Skill Development for Generalist Practice with the core practice text, Generalist Social Work Practice by Janice Gasker for only $5 more! Bundle ISBN: 978-1-5443-7498-7

Introduction for Students
Chapter 1: Introductory Exercises
Exercise 1.1: Defining Generalist Social Work Practice  
Exercise 1.2: Why pursue social work?  
Exercise 1.3: What will you bring to the class?  
Chapter 2: The Purpose and Nature of Generalist Social Work Practice
Definition of Generalist Social Work Practice  
Social Work: Key Concepts and Definitions  
Exercise 2.1: Ways of Helping  
The Eco-Map  
Exercise 2.2: Creating an Eco-map  
The Generalist Helping Process  
Exercise 2.3: Understanding the Generalist Helping Process  
Chapter 3: Working with Diverse Clients Using Cultural Competence and Humility
The NASW Standards  
Exercise 3.1: An Exploratory Values Clarification Exercise Addressing [Vulnerable Population X]  
Individuals With Disabilities  
Exercise 3.2: An Exploratory Values Clarification Exercise Addressing Individuals with Disabilities  
Exercise 3.3: Rank Order—A Values Clarification Exercise Addressing Disabilities  
Exercise 3.4: Working With Individuals With Intersectional Identities by Employing Cultural Understanding and Cultural Humility: Three Case Analyses  
Chapter 4: Understanding Values and Ethics
Definitions: Ethical Dilemma vs. Ethical or Clinical Challenge  
Exercise 4.1: Discussion Questions  
The Process of Values Clarification as Preparation for Practice  
Exercise 4.2: Rank Order  
Exercise 4.3: Exploring Your Values  
Exercise 4.4: Operationalizing the Core Values of Social Work  
Exercise 4.5: Values Application and Decision Making  
Self-Determination vs. Paternalism  
Summary of Ethical Decision-Making Guidelines  
Exercise 4.6: The Ethics Debate  
Exercise 4.7: Resolving Ethical Dilemmas  
Chapter 5: Communicating: Empathy and Authenticity
Key Concepts for Discussion  
Exercise 5.1: Developing Empathy and Rapport  
Exercise 5.2: “Of Course I Want To help You”  
Exercise 5.3: Handling Challenges in Rapport Building: Content-to-Process Shifting  
Technology and Communication  
Exercise 5.4: Some Tech Play  
Chapter 6: Communicating: Verbal Following/Active Listening Skills
Fundamentals of Communication and Feedback  
Furthering, Paraphrasing, Closed-Ended Responses, and Open-Ended Responses  
Exercise 6.1: Closed- vs. Open-Ended Interview  
Seeking Concreteness, Summarizing, and Focusing  
Exercise 6.2: Seeking Concreteness  
Exercise 6.3: Blending Open-Ended, Closed-ended, Empathic, and Concrete Responses to Maintain Focus  
Interpretation, Additive Empathy, and Confrontation  
Exercise 6.4: Additive Empathy, Interpretation, and Confrontation  
Engaging Clients With Mobile and Digital Technology  
Chapter 7: Multidimensional Client Assessment
Key Concepts and Definitions  
Exercise 7.1: Where Should We Start, Mr. M?  
Exercise 7.2: The Assessment of Antonia  
Exercise 7.3: Addressing Multidimensional Assessment, Mr. B  
Identifying Skills and Strengths From a Bio-Psycho-Social-Spiritual Perspective  
Exercise 7.4: Creating a Culturally Relevant Multidimensional Assessment Eco-Map for Mr. B  
Exercise 7.5: The Role of Culture in an Initial Assessments  
Exercise 7.6: Screening for Depression and Suicide  
Home Assessments and Safety: The Home Visit  
Exercise 7.7: A Student’s First Solo Home Visit  
Generalist Social Work Assessments  
Exercise 7.8: Comparison of Generalist Assessments  
Chapter 8: Developing and Negotiating SMART Client Goals And Formulating a Contract
Formulating and Negotiating Goals: Key Concepts and Definitions  
Exercise 8.1: Specifying Global Goals  
Exercise 8.2: Translating Goals Into Action  
Exercise 8.3: Elements of the Plan Worksheet  
Exercise 8.4: Goal or Objective Worksheet?  
Formulating a Contract  
Exercise 8.5: Going Beyond the Goals to Create the Contract  
Chapter 9: Understanding Family Functioning
Definitions and Key Concepts  
Exercise 9.1: Exploring Family Roles, Rules, Patterns, and Culture  
Family Development: A Dominant Culture View of the Family Life Cycle  
Exercise 9.2: Identifying Family Life Cycle Stages  
Family Engagement and Interventions  
Exercise 9.3: Analyzing an Initial Family Interview  
Exercise 9.4: Exploring Family Patterns and Structure Using a Genogram  
Chapter 10: Working with Groups
Definitions and Group Types  
Group Life Cycle  
Exercise 10.1: Group Type and Stage of Development  
Group Leadership Skills and Behaviors  
Human Services Teams and Interprofessional Practice  
Technology Use with Groups and Teams  
Exercise 10.2: Identifying Group Leadership Skills in Treatment Groups  
Exercise 10.3: Identifying Group Leadership Skills in Task Groups  
Exercise 10.4: A Therapeutic Process Group in Action  
Exercise 10.5: Participating in a Task Group  
Chapter 11: Working with Organizations
Key Concepts for Working with and in Organizations  
Exercise 11.1: Design an Organization  
Domain and Task Environment as a Basis for Organizational Assessment  
Exercise 11.2: SWOT Analysis  
Exercise 11.3: Employing Basic Communication and Advocacy Skills in An Organization  
Interprofessional Practice  
Exercise 11.4: Social Work’s Role on the Interprofessional Team  
Exercise 11.5: Clinical Director Opening at New Hope Human Services  
Chapter 12: Macro Practice: Community Development and Organizing
Key Concepts and Definitions  
Exercise 12.1: A Fence or an Ambulance  
Exercise 12.2: When Do Private Problems Become Public Issues?  
Exercise 12.3: Alternative Use of the Cases  
Exercise 12.4: Moving from Micro to Macro Practice  
Chapter 13: Managing Barriers to Change and the Client–Social Worker Relationship
Threats to the Relationship between the Social Worker and the Client  
Exercise 13.1: Responding to Relationship Barriers  
Working With Involuntary Clients  
Exercise 13.2: Engaging the Involuntary Client  
The Role of Advocacy and Facilitating Client Empowerment  
Exercise 13.3: Overcoming Organizational Barriers  
Social Workers at Their Best: Self-Care Promotes Competent Care  
Exercise 13.4: Exploring Self-Care  
Chapter 14: Termination, Consolidating Gains, and Follow-Up
Tasks Embodied in Termination  
Five Types of Termination  
Consolidating Gains, Planning Maintenance Strategies, and Follow-Up  
Evaluation of Practice  
Exercise 14.1: Managing Termination  
Exercise 14.2: Ms. W’s Last Appointment  
Exercise 14.3: Judy’s Decision—A Nine-Month Relationship  
Exercise 14.4: Kevin—An Unexpected Termination  
Exercise 14.5: Ralph—An Unexpected Termination  
Exercise 14.6: Managing Follow-Up With Mrs. Wilson  
Exercise 14.7: Revisiting the Jones Family for Termination of Treatment  
Chapter 15: Documentation
Elements of documentation  
Exercise 15.1: Better Expression  
Exercise 15.2: Draft a Document  
Answer Key for Exercise 15.1: Document Commentary and Revisions  
Chapter 16: In-Depth Case Analysis Exercises
Case 1: Not in My Backyard  
Case 2: A Breach of Confidentiality  
Case 3: The Case of Jane: Version 1  
Case 4: The Case of Jane: Version 2  
Case 5: A New Year’s Eve Crisis  
Case 6: Neighborhood Conflict  
Case 7: We Should Have Safety Personnel With Us  
Case 8: A Crisis in Confidence  
Case 9: What Do I Do Now?  
Chapter 17: Real-World Experiential Exercises
Experiential Exercise Options  
About the Authors

"This is an excellent supplement to any direct practice class as each chapter would correspond to concepts discussed in class. The text provides a brief overview of important concepts which are essential to successfully tackle the expansive exercises in each chapter."

Lorri McMeel
University of St. Francis

"The simplified nature of this workbook will help students focus on what is most important in the chapters and advancing their social work practice knowledge, values, and skills in an accessible and easy-to-read format."

Elizabeth Russell
The College at Brockport

"This textbook has co-joined classroom instruction and practical skills and presented both to the student in a comprehensive and entirely relatable manner."

Tanya Johnson-Gilchrist
University of South Florida
Key features


  • Diverse case-based learning opportunities drawn from the authors' experiences expose students to real-world practice.
  • Real-world experiential exercises offer students opportunities beyond the classroom and include different ways to employ and evaluate those experiences.
  • The book adheres to the latest Educational Policy and Accreditation Standards (EPAS) set forth by the Council on Social Work Education (CSWE).
  • Chapter introductions provide brief summaries of content and remind students of basic information they have learned.
  • Learning objectives linked to specific exercises in the chapter provide a framework for the chapter’s goals.

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