The white paper focuses on the dual capabilities of humans and AI, working together with humans in the driving seat, rather than a mutually diminishing duel between humans and machines. With this, the paper presents its “DUAL framework” for implementation to help business schools navigate the complexities of an AI Age and build strategic resilience:

• Demystify AI
  • Clarify the capabilities, limitations and nature of different systems to ensure students and faculty can use and experiment with them effectively.
• Upskill critical thinking
  • Teach critical thinking about both individual cognition and its context in order to mitigate risks and maximize human potential, emphasizing the value of questioning assumptions, evaluating evidence and testing theories.
• Augment human abilities
  • Ensure technology enhances rather than undermines human capabilities through a rigorous approach to data, ambiguity and oversight, designing learning experiences that leverage AIs’ and humans’ complementary strengths.
• Lead through collaboration
  • Cultivate collaborative models of leadership, convening faculty, industry and students to explore the real-world contexts of AI’s deployment—and the human needs it should serve.

The paper concludes by arguing that the most significant questions posed by AI to business schools are not technological but about what it means to learn, lead and create value in an age where novel, evolving forms of machine ‘intelligence’ are abundant. It claims that technology’s ultimate purpose is not to replace human judgment, but to create contexts within which it can flourish.

About the author:

Dr Tom Chatfield is a British tech philosopher, author, advisor, and speaker. He writes, broadcasts and consults internationally, with a special interest in critical thinking, AI, and future skills. His recent work includes designing and presenting new critical thinking and AI business courses for The Economist, and his critical thinking textbooks, published by Sage, are used by universities around the world. Tom has been a guest faculty member at the Said Business School, University of Oxford, and collaborated with organizations including Allianz, the BBC, Google, and the UN. 

For more on AI, watch the recording of "AI and academic excellence: Ethical considerations and best practices" with Dr Leo Lo and Dr Tom Chatfield. Learn what Gen AI tools are and how they can transform your approach to studying, writing, and problem-solving, as well as understand the ethical considerations of using AI in academia.