Developing a Market Orientation

Rohit Deshpande - Hauser Center for Nonprofit Organizations and Kennedy School of Government, Harvard University
Developing a Market Orientation
April 1999 | 328 pages | Sage US
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eBook
ISBN: 9781452263168
Available from January 0001
Paperback
ISBN: 9780761916932
Available from January 0001

Description

The Marketing Science Institute (MSI) has a 38-year history of funding high-profile scholarly research on topics that have managerial significance. MSI's pioneering work on "developing a market orientation," heretofore only available as a series of working papers, is presented in book form for the first time by Sage Publications, Inc. Market orientation is best defined as an organization-level culture, a set of shared values and beliefs about putting the customer first in business planning. This book demonstrates the importance of market orientation on organizational culture (the shared set of values for putting customers first), on strategy (the creation of superior value for a firm's customers), and on tactics (the set of cross-functional activities directed at creating and satisfying customers). An illustrious group of authors under the leadership of MSI Executive Director Rohit Deshpandé, (Harvard Business School), has collaborated on this unique and timely book. The wisdom of Developing a Market Orientation should be experienced by all business leaders, scholars, and students.

Contents

Introduction

Introduction

Market Orientation

  • The Construct, Research Propositions and Managerial Implications

The Effect of Market Orientation on Business Profitability

The Effect of Market Orientation on Business Profitability

Corporate Culture, Customer Orientation and Innovativeness in Japanese Firms

  • A Quadrad Analysis

Market Orientation

  • Antecedents and Consequences

Market Orientation, Performance and the Moderating Influence of Competitive Environment

Market Orientation, Performance and the Moderating Influence of Competitive Environment

Does Market Orientation Matter for Small Firms?

Does Market Orientation Matter for Small Firms?

Market Orientation and Business Performance

  • An Analysis of Panel Data

Understanding Market Orientation

  • A Prospectively Designed Meta-Analysis of Three Market Orientation Scales

Market Orientated Is Not Enough

  • Build a Learning Organization

The Influence of Market Orientation on Channel Relationships

  • A Dyadic Examination

Description

The Marketing Science Institute (MSI) has a 38-year history of funding high-profile scholarly research on topics that have managerial significance. MSI's pioneering work on "developing a market orientation," heretofore only available as a series of working papers, is presented in book form for the first time by Sage Publications, Inc. Market orientation is best defined as an organization-level culture, a set of shared values and beliefs about putting the customer first in business planning. This book demonstrates the importance of market orientation on organizational culture (the shared set of values for putting customers first), on strategy (the creation of superior value for a firm's customers), and on tactics (the set of cross-functional activities directed at creating and satisfying customers). An illustrious group of authors under the leadership of MSI Executive Director Rohit Deshpandé, (Harvard Business School), has collaborated on this unique and timely book. The wisdom of Developing a Market Orientation should be experienced by all business leaders, scholars, and students.

Contents

Introduction

Introduction

Market Orientation

  • The Construct, Research Propositions and Managerial Implications

The Effect of Market Orientation on Business Profitability

The Effect of Market Orientation on Business Profitability

Corporate Culture, Customer Orientation and Innovativeness in Japanese Firms

  • A Quadrad Analysis

Market Orientation

  • Antecedents and Consequences

Market Orientation, Performance and the Moderating Influence of Competitive Environment

Market Orientation, Performance and the Moderating Influence of Competitive Environment

Does Market Orientation Matter for Small Firms?

Does Market Orientation Matter for Small Firms?

Market Orientation and Business Performance

  • An Analysis of Panel Data

Understanding Market Orientation

  • A Prospectively Designed Meta-Analysis of Three Market Orientation Scales

Market Orientated Is Not Enough

  • Build a Learning Organization

The Influence of Market Orientation on Channel Relationships

  • A Dyadic Examination
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Developing a Market Orientation


April 1999 | 328 pages | Sage US

Format Published Date ISBN Price
Paperback 28/02/2026 9780761916932 $169.00
180 Day Ebook 28/02/2026 9781452263168 $67.00
Lifetime 28/02/2026 9781452263168 $97.00

The Marketing Science Institute (MSI) has a 38-year history of funding high-profile scholarly research on topics that have managerial significance. MSI's pioneering work on "developing a market orientation," heretofore only available as a series of working papers, is presented in book form for the first time by Sage Publications, Inc. Market orientation is best defined as an organization-level culture, a set of shared values and beliefs about putting the customer first in business planning. This book demonstrates the importance of market orientation on organizational culture (the shared set of values for putting customers first), on strategy (the creation of superior value for a firm's customers), and on tactics (the set of cross-functional activities directed at creating and satisfying customers). An illustrious group of authors under the leadership of MSI Executive Director Rohit Deshpandé, (Harvard Business School), has collaborated on this unique and timely book. The wisdom of Developing a Market Orientation should be experienced by all business leaders, scholars, and students.

Table Of Contents:

  • Introduction
  • Market Orientation
  • The Construct, Research Propositions and Managerial Implications
  • The Effect of Market Orientation on Business Profitability
  • Corporate Culture, Customer Orientation and Innovativeness in Japanese Firms
  • A Quadrad Analysis
  • Market Orientation
  • Antecedents and Consequences
  • Market Orientation, Performance and the Moderating Influence of Competitive Environment
  • Does Market Orientation Matter for Small Firms?
  • Market Orientation and Business Performance
  • An Analysis of Panel Data
  • Understanding Market Orientation
  • A Prospectively Designed Meta-Analysis of Three Market Orientation Scales
  • Market Orientated Is Not Enough
  • Build a Learning Organization
  • The Influence of Market Orientation on Channel Relationships
  • A Dyadic Examination

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