Knowledge Management

Theory in Practice
Peter Massingham
Knowledge Management
October 2019 | 528 pages | Sage UK
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Description

An overview of what knowledge management is, the theoretical basis behind it, and practical insights into how it can be implemented effectively in a professional setting.

Starting with a discussion of how knowledge management has evolved, how it adds value for organisations, and how it's success can be measured. The book then covers best practice and the key activities associated with doing knowledge management, including knowledge strategy, managing knowledge loss and knowledge sharing. Finishing with a discussion of knowledge management’s role in international business and what future developments are expected in the field.

Practical insights are drawn from around the world, with case studies such as how NASA forgot how to send a man to the Moon, Acer: The smiling Asian tiger, and why Saudi Arabia’s experts do not learn from overseas experts.

The book is supported by online resources for lecturers and students, including PowerPoint slides, an instructor’s manual, access to SAGE journal articles, and scorecards for measuring usefulness of knowledge management tools.

Suitable reading for undergraduate and postgraduate business and management students on knowledge management & organizational learning modules.

Contents

Part I: Managing Knowledge

  • Chapter 1. Knowledge
  • Chapter 2. Knowledge Management
  • Chapter 3. Measuring the Performance of Knowledge Management
  • Chapter 4. The Value of Knowledge

Part II: Knowledge Management in Practice

  • Chapter 5. Knowledge Strategy
  • Chapter 6. Measuring and Managing Knowledge Loss
  • Chapter 7. Using Knowledge
  • Chapter 8. Organizational Learning and the Learning Organization
  • Chapter 9. Knowledge Sharing

Part 3: Knowledge Management Perspectives

  • Chapter 10. Productivity
  • Chapter 11. Organizational Systems
  • Chapter 12. International Business Management
  • Chapter 13. What Next for Knowledge Management

Description

An overview of what knowledge management is, the theoretical basis behind it, and practical insights into how it can be implemented effectively in a professional setting.

Starting with a discussion of how knowledge management has evolved, how it adds value for organisations, and how it's success can be measured. The book then covers best practice and the key activities associated with doing knowledge management, including knowledge strategy, managing knowledge loss and knowledge sharing. Finishing with a discussion of knowledge management’s role in international business and what future developments are expected in the field.

Practical insights are drawn from around the world, with case studies such as how NASA forgot how to send a man to the Moon, Acer: The smiling Asian tiger, and why Saudi Arabia’s experts do not learn from overseas experts.

The book is supported by online resources for lecturers and students, including PowerPoint slides, an instructor’s manual, access to SAGE journal articles, and scorecards for measuring usefulness of knowledge management tools.

Suitable reading for undergraduate and postgraduate business and management students on knowledge management & organizational learning modules.

Contents

Part I: Managing Knowledge

  • Chapter 1. Knowledge
  • Chapter 2. Knowledge Management
  • Chapter 3. Measuring the Performance of Knowledge Management
  • Chapter 4. The Value of Knowledge

Part II: Knowledge Management in Practice

  • Chapter 5. Knowledge Strategy
  • Chapter 6. Measuring and Managing Knowledge Loss
  • Chapter 7. Using Knowledge
  • Chapter 8. Organizational Learning and the Learning Organization
  • Chapter 9. Knowledge Sharing

Part 3: Knowledge Management Perspectives

  • Chapter 10. Productivity
  • Chapter 11. Organizational Systems
  • Chapter 12. International Business Management
  • Chapter 13. What Next for Knowledge Management
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Knowledge Management

Theory in Practice

Peter Massingham
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October 2019 | 528 pages | Sage UK

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An overview of what knowledge management is, the theoretical basis behind it, and practical insights into how it can be implemented effectively in a professional setting.

Starting with a discussion of how knowledge management has evolved, how it adds value for organisations, and how it's success can be measured. The book then covers best practice and the key activities associated with doing knowledge management, including knowledge strategy, managing knowledge loss and knowledge sharing. Finishing with a discussion of knowledge management’s role in international business and what future developments are expected in the field.

Practical insights are drawn from around the world, with case studies such as how NASA forgot how to send a man to the Moon, Acer: The smiling Asian tiger, and why Saudi Arabia’s experts do not learn from overseas experts.

The book is supported by online resources for lecturers and students, including PowerPoint slides, an instructor’s manual, access to SAGE journal articles, and scorecards for measuring usefulness of knowledge management tools.

Suitable reading for undergraduate and postgraduate business and management students on knowledge management & organizational learning modules.


Table Of Contents:

  • Part I: Managing Knowledge
  • Chapter 1. Knowledge
  • Chapter 2. Knowledge Management
  • Chapter 3. Measuring the Performance of Knowledge Management
  • Chapter 4. The Value of Knowledge
  • Part II: Knowledge Management in Practice
  • Chapter 5. Knowledge Strategy
  • Chapter 6. Measuring and Managing Knowledge Loss
  • Chapter 7. Using Knowledge
  • Chapter 8. Organizational Learning and the Learning Organization
  • Chapter 9. Knowledge Sharing
  • Part 3: Knowledge Management Perspectives
  • Chapter 10. Productivity
  • Chapter 11. Organizational Systems
  • Chapter 12. International Business Management
  • Chapter 13. What Next for Knowledge Management

Recent Product Reviews:

“Peter has written a contemporary book on knowledge management that can be used by managers and on professional development, undergraduate, and postgraduate courses. The book provides both theory and practical insights, using several important case studies from around the world.”
James Guthrie, Macquarie Business School
“It is clear this is an outstanding textbook. A lively and engaging look at this dynamic discipline, it is a comprehensive guide to understanding and managing knowledge - one of the most important assets of an enterprise.”
Peter Fritz, Group Managing Director, TCG
“This book represents an insightful synthesis of academic research in the multidisciplinary field of knowledge management. In this exemplar, scholarly knowledge is presented in an easy-to-comprehend, efficient format suitable for academics, students, and professionals.”
Alexander Serenko, Lakehead University, Canada
Dr. Massingham has provided a thoughtful and thorough treatment of the heterogeneous, complex and cross-disciplinary literature related with the discipline of Knowledge Management. His work provides a clear yet comprehensive account of the key aspects of this emerging field of management science. The book provides a succinct overview of both Knowledge Management theory and practice, and is equally useful for scholars, students, and professionals.
Professor Aino Kianto, LUT University, Finland

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