Managing Technological Change

A Strategic Partnership Approach
Carol J. Haddad - Eastern Michigan University, USA
Managing Technological Change
May 2002 | 192 pages | Sage US
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Description

"This book is essential reading for those practicing or studying technology management. It goes beyond rational technical introductions to technology management to include the social, human, and political world of organizational life. Organizations need to understand and address these dimensions if they are to succeed in improving their innovation processes, and also create a humane workplace."

—Richard J. Badham, University of Wollongong

"Managing Technological Change is the first volume that addresses the importance of including workers and their unions in the strategy management of technological change. It also contributes to the literature on this subject by moving beyond manufacturing and into the service and education sectors. This book should be of interest to scholars, students, and practitioners alike."

—Ulrich Juergens, Science Center Berlin for Social Research

 

Management of technology (MOT) is a field of study dedicated to the planning and ongoing assessment of technology in organizations, incorporating the innovation, development, and engineering processes into one discipline. Managing Technological Change: A Strategic Partnership Approach fills a critical void by presenting an integrative, strategic, and participative approach to technology management from a multi-industry perspective.

Key Features
  • Defines the concept of strategic partnership and presents a rationale for its use
  • Identifies the steps involved in successful technology planning, acquisition, development, implementation, and assessment
  • Presents an integrative framework that links aspects of systems theory, engineering design theory, and industrial relations theory to each of the aforementioned steps
  • Discusses the barriers to rational innovation processes, using illustrative examples from service, public, and manufacturing sector industries
  • Offers illustrative examples of best practice from multiple industries and cross-national perspectives, especially those involving strategic partnerships

About the Author

Dr. Carol Haddad is a professor in the Department of Interdisciplinary Technology at Eastern Michigan University, where she teaches graduate courses and conducts research on workplace technology and training partnerships. She holds a Ph.D. from the University of Michigan and an M.S. degree from the University of Massachusetts at Amherst. 



Contents

PREFACE

PREFACE

ACKNOWLEDGEMENTS

  • CHAPTER 1: TECHNOLOGY'S PERILS AND PROMISE: THE NEED FOR TECHNOLOGY MANAGEMENT
  • Technological Change: Three Scenarios
  • Lessons Learned
  • The Need for Technology Management
  • CHAPTER 2: STRATEGIC PARTNERSHIP: A WORKING DEFINITION
  • Strategic Technology Planning
  • Participation and Partnership
  • CHAPTER 3: AN INTEGRATIVE FRAMEWORK FOR TECHNOLOGICAL CHANGE
  • Technology Adoption Life Cycle
  • An Integrative Systems Approach to Technology Adoption
  • CHAPTER 4: ASSESSING THE NEED AND READINESS FOR CHANGE
  • Technology Needs Analysis
  • Readiness for Change Assessment
  • Pragmatic Issues
  • Inclusive Needs Assessment
  • CHAPTER 5: ORGANIZATIONAL BARRIERS TO INTEGRATED CHANGE
  • Identifying Organizational Variables
  • What Influences Attitudes Toward New Technology?
  • Overcoming Resistance to Change
  • CHAPTER 6: DESIGNING AND IMPLEMENTING STRATEGIC CHANGE
  • Social Constructivism and Technology Design
  • Participative Technology Design
  • Technology Implementation Design
  • CHAPTER 7: TRAINING AND TECHNOLOGICAL CHANGE
  • Training's Contribution to High-Performance Workplaces
  • Training Program Design
  • Successful Training Partnerships
  • Creating a Learning Organization
  • CHAPTER 8: EVALUATING AND MANAGING CHANGE FOR OPTIMAL PERFORMANCE
  • Conducting the Technology Evaluation
  • Ongoing Technology Management
  • Institutionalizing a Strategic Partnership Approach to Change
  • The Strategic Partnership Payoff

REFERENCES

REFERENCES

BIOGRAPHICAL SKETCH

BIOGRAPHICAL SKETCH

Description

"This book is essential reading for those practicing or studying technology management. It goes beyond rational technical introductions to technology management to include the social, human, and political world of organizational life. Organizations need to understand and address these dimensions if they are to succeed in improving their innovation processes, and also create a humane workplace."

—Richard J. Badham, University of Wollongong

"Managing Technological Change is the first volume that addresses the importance of including workers and their unions in the strategy management of technological change. It also contributes to the literature on this subject by moving beyond manufacturing and into the service and education sectors. This book should be of interest to scholars, students, and practitioners alike."

—Ulrich Juergens, Science Center Berlin for Social Research

 

Management of technology (MOT) is a field of study dedicated to the planning and ongoing assessment of technology in organizations, incorporating the innovation, development, and engineering processes into one discipline. Managing Technological Change: A Strategic Partnership Approach fills a critical void by presenting an integrative, strategic, and participative approach to technology management from a multi-industry perspective.

Key Features
  • Defines the concept of strategic partnership and presents a rationale for its use
  • Identifies the steps involved in successful technology planning, acquisition, development, implementation, and assessment
  • Presents an integrative framework that links aspects of systems theory, engineering design theory, and industrial relations theory to each of the aforementioned steps
  • Discusses the barriers to rational innovation processes, using illustrative examples from service, public, and manufacturing sector industries
  • Offers illustrative examples of best practice from multiple industries and cross-national perspectives, especially those involving strategic partnerships

About the Author

Dr. Carol Haddad is a professor in the Department of Interdisciplinary Technology at Eastern Michigan University, where she teaches graduate courses and conducts research on workplace technology and training partnerships. She holds a Ph.D. from the University of Michigan and an M.S. degree from the University of Massachusetts at Amherst. 



Contents

PREFACE

PREFACE

ACKNOWLEDGEMENTS

  • CHAPTER 1: TECHNOLOGY'S PERILS AND PROMISE: THE NEED FOR TECHNOLOGY MANAGEMENT
  • Technological Change: Three Scenarios
  • Lessons Learned
  • The Need for Technology Management
  • CHAPTER 2: STRATEGIC PARTNERSHIP: A WORKING DEFINITION
  • Strategic Technology Planning
  • Participation and Partnership
  • CHAPTER 3: AN INTEGRATIVE FRAMEWORK FOR TECHNOLOGICAL CHANGE
  • Technology Adoption Life Cycle
  • An Integrative Systems Approach to Technology Adoption
  • CHAPTER 4: ASSESSING THE NEED AND READINESS FOR CHANGE
  • Technology Needs Analysis
  • Readiness for Change Assessment
  • Pragmatic Issues
  • Inclusive Needs Assessment
  • CHAPTER 5: ORGANIZATIONAL BARRIERS TO INTEGRATED CHANGE
  • Identifying Organizational Variables
  • What Influences Attitudes Toward New Technology?
  • Overcoming Resistance to Change
  • CHAPTER 6: DESIGNING AND IMPLEMENTING STRATEGIC CHANGE
  • Social Constructivism and Technology Design
  • Participative Technology Design
  • Technology Implementation Design
  • CHAPTER 7: TRAINING AND TECHNOLOGICAL CHANGE
  • Training's Contribution to High-Performance Workplaces
  • Training Program Design
  • Successful Training Partnerships
  • Creating a Learning Organization
  • CHAPTER 8: EVALUATING AND MANAGING CHANGE FOR OPTIMAL PERFORMANCE
  • Conducting the Technology Evaluation
  • Ongoing Technology Management
  • Institutionalizing a Strategic Partnership Approach to Change
  • The Strategic Partnership Payoff

REFERENCES

REFERENCES

BIOGRAPHICAL SKETCH

BIOGRAPHICAL SKETCH

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Managing Technological Change

A Strategic Partnership Approach

Carol J. Haddad
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May 2002 | 192 pages | Sage US

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"This book is essential reading for those practicing or studying technology management. It goes beyond rational technical introductions to technology management to include the social, human, and political world of organizational life. Organizations need to understand and address these dimensions if they are to succeed in improving their innovation processes, and also create a humane workplace."

—Richard J. Badham, University of Wollongong

"Managing Technological Change is the first volume that addresses the importance of including workers and their unions in the strategy management of technological change. It also contributes to the literature on this subject by moving beyond manufacturing and into the service and education sectors. This book should be of interest to scholars, students, and practitioners alike."

—Ulrich Juergens, Science Center Berlin for Social Research

 

Management of technology (MOT) is a field of study dedicated to the planning and ongoing assessment of technology in organizations, incorporating the innovation, development, and engineering processes into one discipline. Managing Technological Change: A Strategic Partnership Approach fills a critical void by presenting an integrative, strategic, and participative approach to technology management from a multi-industry perspective.

Key Features
  • Defines the concept of strategic partnership and presents a rationale for its use
  • Identifies the steps involved in successful technology planning, acquisition, development, implementation, and assessment
  • Presents an integrative framework that links aspects of systems theory, engineering design theory, and industrial relations theory to each of the aforementioned steps
  • Discusses the barriers to rational innovation processes, using illustrative examples from service, public, and manufacturing sector industries
  • Offers illustrative examples of best practice from multiple industries and cross-national perspectives, especially those involving strategic partnerships

About the Author

Dr. Carol Haddad is a professor in the Department of Interdisciplinary Technology at Eastern Michigan University, where she teaches graduate courses and conducts research on workplace technology and training partnerships. She holds a Ph.D. from the University of Michigan and an M.S. degree from the University of Massachusetts at Amherst. 




Table Of Contents:

  • PREFACE
  • ACKNOWLEDGEMENTS
  • CHAPTER 1: TECHNOLOGY'S PERILS AND PROMISE: THE NEED FOR TECHNOLOGY MANAGEMENT
  • Technological Change: Three Scenarios
  • Lessons Learned
  • The Need for Technology Management
  • CHAPTER 2: STRATEGIC PARTNERSHIP: A WORKING DEFINITION
  • Strategic Technology Planning
  • Participation and Partnership
  • CHAPTER 3: AN INTEGRATIVE FRAMEWORK FOR TECHNOLOGICAL CHANGE
  • Technology Adoption Life Cycle
  • An Integrative Systems Approach to Technology Adoption
  • CHAPTER 4: ASSESSING THE NEED AND READINESS FOR CHANGE
  • Technology Needs Analysis
  • Readiness for Change Assessment
  • Pragmatic Issues
  • Inclusive Needs Assessment
  • CHAPTER 5: ORGANIZATIONAL BARRIERS TO INTEGRATED CHANGE
  • Identifying Organizational Variables
  • What Influences Attitudes Toward New Technology?
  • Overcoming Resistance to Change
  • CHAPTER 6: DESIGNING AND IMPLEMENTING STRATEGIC CHANGE
  • Social Constructivism and Technology Design
  • Participative Technology Design
  • Technology Implementation Design
  • CHAPTER 7: TRAINING AND TECHNOLOGICAL CHANGE
  • Training's Contribution to High-Performance Workplaces
  • Training Program Design
  • Successful Training Partnerships
  • Creating a Learning Organization
  • CHAPTER 8: EVALUATING AND MANAGING CHANGE FOR OPTIMAL PERFORMANCE
  • Conducting the Technology Evaluation
  • Ongoing Technology Management
  • Institutionalizing a Strategic Partnership Approach to Change
  • The Strategic Partnership Payoff
  • REFERENCES
  • BIOGRAPHICAL SKETCH

Recent Product Reviews:

The book is an excellent reference book for professional managers and consultants to have. It is summarized. It is straight to the point. It is a well done job.It would be tough for undergraduate students to use this textbook as primary textbook in Lebanon due to lack of exposure and experience in their 4 years of schooling. It can be used definitely for graduate "Managing Technology Change" course.The course I was hoping the university will schedule has not occured yet due to decreased number of college students thrughout the country due to economic reasons.Also, I would like to add to the author and publisher that in Lebanon we are facing increased cultural difficulties (much more than the west) where college students are copying textbooks and not purchasing new ones anymore. They do not even bring a textbook to class!Thank YouMohamad KhachabDepartment of Management StudiesRafic Hariri University
Mr Mohamad Khachab, Business, Rafik Hariri university
"This book is essential reading for those practicing or studying technology management. It goes beyond rational technical introductions to technology management to include the social, human, and political world of organizational life. Organizations need to understand and address these dimensions if they are to succeed in improving their innovation processes, and also create a humane workplace."
Richard J. Badham, University of Wollongong
"Managing Technological Change presents an integrative, strategic, and participative approach to technology management from a multi-industry perspective."
Jeffrey K. Liker, University of Michigan
"Managing Technological Change is the first volume that addresses the importance of including workers and their unions in the strategy management of technological change. It also contributes to the literature on this subject by moving beyond manufacturing and into the service and education sectors. This book should be of interest to scholars, students, and practitioners alike."
Ulrich Juergens, Science Center Berlin for Social Research

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