Table Of Contents:

• Introduction for Students
• Chapter 1: Introductory Exercises
• Exercise 1.1: Defining Generalist Social Work Practice
• Exercise 1.2: Why pursue social work?
• Exercise 1.3: What will you bring to the class?
• Chapter 2: The Purpose and Nature of Generalist Social Work Practice
• Definition of Generalist Social Work Practice
• Social Work: Key Concepts and Definitions
• Exercise 2.1: Ways of Helping
• The Eco-Map
• Exercise 2.2: Creating an Eco-map
• The Generalist Helping Process
• Exercise 2.3: Understanding the Generalist Helping Process
• Chapter 3: Working with Diverse Clients Using Cultural Competence and Humility
• The NASW Standards
• Exercise 3.1: An Exploratory Values Clarification Exercise Addressing [Vulnerable Population X]
• Individuals With Disabilities
• Exercise 3.2: An Exploratory Values Clarification Exercise Addressing Individuals with Disabilities
• Exercise 3.3: Rank Order—A Values Clarification Exercise Addressing Disabilities
• Exercise 3.4: Working With Individuals With Intersectional Identities by Employing Cultural Understanding and Cultural Humility: Three Case Analyses
• Chapter 4: Understanding Values and Ethics
• Definitions: Ethical Dilemma vs. Ethical or Clinical Challenge
• Exercise 4.1: Discussion Questions
• The Process of Values Clarification as Preparation for Practice
• Exercise 4.2: Rank Order
• Exercise 4.3: Exploring Your Values
• Exercise 4.4: Operationalizing the Core Values of Social Work
• Exercise 4.5: Values Application and Decision Making
• Self-Determination vs. Paternalism
• Summary of Ethical Decision-Making Guidelines
• Exercise 4.6: The Ethics Debate
• Exercise 4.7: Resolving Ethical Dilemmas
• Chapter 5: Communicating: Empathy and Authenticity
• Key Concepts for Discussion
• Exercise 5.1: Developing Empathy and Rapport
• Exercise 5.2: “Of Course I Want To help You”
• Exercise 5.3: Handling Challenges in Rapport Building: Content-to-Process Shifting
• Technology and Communication
• Exercise 5.4: Some Tech Play
• Chapter 6: Communicating: Verbal Following/Active Listening Skills
• Fundamentals of Communication and Feedback
• Furthering, Paraphrasing, Closed-Ended Responses, and Open-Ended Responses
• Exercise 6.1: Closed- vs. Open-Ended Interview
• Seeking Concreteness, Summarizing, and Focusing
• Exercise 6.2: Seeking Concreteness
• Exercise 6.3: Blending Open-Ended, Closed-ended, Empathic, and Concrete Responses to Maintain Focus
• Interpretation, Additive Empathy, and Confrontation
• Exercise 6.4: Additive Empathy, Interpretation, and Confrontation
• Engaging Clients With Mobile and Digital Technology
• Chapter 7: Multidimensional Client Assessment
• Key Concepts and Definitions
• Exercise 7.1: Where Should We Start, Mr. M?
• Exercise 7.2: The Assessment of Antonia
• Exercise 7.3: Addressing Multidimensional Assessment, Mr. B
• Identifying Skills and Strengths From a Bio-Psycho-Social-Spiritual Perspective
• Exercise 7.4: Creating a Culturally Relevant Multidimensional Assessment Eco-Map for Mr. B
• Exercise 7.5: The Role of Culture in an Initial Assessments
• Exercise 7.6: Screening for Depression and Suicide
• Home Assessments and Safety: The Home Visit
• Exercise 7.7: A Student’s First Solo Home Visit
• Generalist Social Work Assessments
• Exercise 7.8: Comparison of Generalist Assessments
• Chapter 8: Developing and Negotiating SMART Client Goals And Formulating a Contract
• Formulating and Negotiating Goals: Key Concepts and Definitions
• Exercise 8.1: Specifying Global Goals
• Exercise 8.2: Translating Goals Into Action
• Exercise 8.3: Elements of the Plan Worksheet
• Exercise 8.4: Goal or Objective Worksheet?
• Formulating a Contract
• Exercise 8.5: Going Beyond the Goals to Create the Contract
• Chapter 9: Understanding Family Functioning
• Definitions and Key Concepts
• Exercise 9.1: Exploring Family Roles, Rules, Patterns, and Culture
• Family Development: A Dominant Culture View of the Family Life Cycle
• Exercise 9.2: Identifying Family Life Cycle Stages
• Family Engagement and Interventions
• Exercise 9.3: Analyzing an Initial Family Interview
• Exercise 9.4: Exploring Family Patterns and Structure Using a Genogram
• Chapter 10: Working with Groups
• Definitions and Group Types
• Group Life Cycle
• Exercise 10.1: Group Type and Stage of Development
• Group Leadership Skills and Behaviors
• Human Services Teams and Interprofessional Practice
• Technology Use with Groups and Teams
• Exercise 10.2: Identifying Group Leadership Skills in Treatment Groups
• Exercise 10.3: Identifying Group Leadership Skills in Task Groups
• Exercise 10.4: A Therapeutic Process Group in Action
• Exercise 10.5: Participating in a Task Group
• Chapter 11: Working with Organizations
• Key Concepts for Working with and in Organizations
• Exercise 11.1: Design an Organization
• Domain and Task Environment as a Basis for Organizational Assessment
• Exercise 11.2: SWOT Analysis
• Exercise 11.3: Employing Basic Communication and Advocacy Skills in An Organization
• Interprofessional Practice
• Exercise 11.4: Social Work’s Role on the Interprofessional Team
• Exercise 11.5: Clinical Director Opening at New Hope Human Services
• Chapter 12: Macro Practice: Community Development and Organizing
• Key Concepts and Definitions
• Exercise 12.1: A Fence or an Ambulance
• Exercise 12.2: When Do Private Problems Become Public Issues?
• Exercise 12.3: Alternative Use of the Cases
• Exercise 12.4: Moving from Micro to Macro Practice
• Chapter 13: Managing Barriers to Change and the Client–Social Worker Relationship
• Threats to the Relationship between the Social Worker and the Client
• Exercise 13.1: Responding to Relationship Barriers
• Working With Involuntary Clients
• Exercise 13.2: Engaging the Involuntary Client
• The Role of Advocacy and Facilitating Client Empowerment
• Exercise 13.3: Overcoming Organizational Barriers
• Social Workers at Their Best: Self-Care Promotes Competent Care
• Exercise 13.4: Exploring Self-Care
• Chapter 14: Termination, Consolidating Gains, and Follow-Up
• Tasks Embodied in Termination
• Five Types of Termination
• Consolidating Gains, Planning Maintenance Strategies, and Follow-Up
• Evaluation of Practice
• Exercise 14.1: Managing Termination
• Exercise 14.2: Ms. W’s Last Appointment
• Exercise 14.3: Judy’s Decision—A Nine-Month Relationship
• Exercise 14.4: Kevin—An Unexpected Termination
• Exercise 14.5: Ralph—An Unexpected Termination
• Exercise 14.6: Managing Follow-Up With Mrs. Wilson
• Exercise 14.7: Revisiting the Jones Family for Termination of Treatment
• Chapter 15: Documentation
• Elements of documentation
• Exercise 15.1: Better Expression
• Exercise 15.2: Draft a Document
• Answer Key for Exercise 15.1: Document Commentary and Revisions
• Chapter 16: In-Depth Case Analysis Exercises
• Case 1: Not in My Backyard
• Case 2: A Breach of Confidentiality
• Case 3: The Case of Jane: Version 1
• Case 4: The Case of Jane: Version 2
• Case 5: A New Year’s Eve Crisis
• Case 6: Neighborhood Conflict
• Case 7: We Should Have Safety Personnel With Us
• Case 8: A Crisis in Confidence
• Case 9: What Do I Do Now?
• Chapter 17: Real-World Experiential Exercises
• Experiential Exercise Options
• About the Authors
• References
• Index